This is my review, I will probably focus more on the shortcomings than the praises, I believe that your critical opinion is more important.
RegistrationI chose to use registration via email address. I am always a supporter of the ID/password combination.
I left the local fiat offered as the default deposit currency, later I didn't see any special complications to choose any other deposit method. Immediately after registration, I received an activation email, followed by another one with offered bonuses
Bonus optionI have to admit that the experience with bonuses on MEGA:PARI is disappointing.
- The navigation is very complicated and it seems to me that I was constantly going around in circles, opening new "how do I get bonuses" pages. As a regular gambler, I would very quickly give up trying to claim a bonus.
- During registration, I didn't see anywhere that it was necessary to "Fill in all the personal information fields in My Account", so I didn't even do that. Some sort of KYC for a potential $100 bonus seems unreasonable to me. It should certainly be emphasized before registration and in every bonus promotion, this is how it works as a trick to attract new users.
- why is this? "All types of bonus are disabled for cryptocurrencies, without exception." This is also not emphasized anywhere during the bonus promotion, although I would like to hear the reason why it is so.
Deposit and experienceI chose Bitcoin as the deposit method. After the second confirmation (8 minutes), I received a message on the platform that the deposit was confirmed. When generating the deposit address, I indicated that I wanted a notification about the deposit via email, but I did not receive it.
What confuses me is that each created deposit address can only be used once and is only valid for 30 minutes. Given that the fee varies quite a bit, I wonder what will happen to the deposit if the transaction takes longer than 30 minutes, which is a very realistic scenario.
I contacted support to get clarification on this. From a very short conversation, I concluded that the support agents seem to be overburdened. I waited a few minutes for each answer, the only logical explanation is the assumption that he had a large number of users in the conversation at the same time, so he could not fully devote himself to our communication. Also, I did not get a concrete answer to the question of what happens to the deposit after the 30-minute limit, but only a uniform "Crypto deposits are credited within several hours."
As a customer, this is not exactly what I want to hear, although I remain of the opinion that agents should be provided with more education about crypto transfers.
Sports Betting ExperienceUnfortunately, at the time of writing this review, there are not many current sports that are interesting to me. Royse777 mentioned an event in the invitation, but it ended on the 16th of June.
Regardless, I placed some bets. Here I am satisfied with the possibilities as well as the analysis tools offered.
What I would definitely suggest is a little better design and more attention to UX. I'm not on gambling platforms every day, but at times it was quite confusing and I wasn't sure if I was on a cricket or tennis page.
I don't know if there is a possibility, I didn't manage to find it, but it would be good to enable personalization so that I only have sports that interest me on offer.
BetslipSounds fine, but I would like to see some info hints for those of us who come to the platform for the first time.
Casino Games ExperienceI tested several games and maybe you have too many choices, I came across some quite boring ones. For example "THE MINOTAUR", I almost fell asleep playing it.
Some of the games reported certain problems (I certainly didn't have a connection problem). For example "INFERNO DIAMONDS 100" lost connection during the game.
Also, one of the Plinko games is not loaded properly or something else is wrong
Most of the other games work OK, and some seem better or fairer, but considering the really huge number of games on offer, it takes much more time and money to make a more detailed analysis for each one individually.
For example one of the new games "Piggy show bingo" seems fun, it kept me a bit longer and I even had some wins there.
Some games do not work on the Android application, showing error 404, page expired or does not exist. (new Plinko and suggested Crash)
Withdrawal ExperienceUnfortunately, I didn't manage to win any money here, so I wasn't able to test withdraw.
However, I submitted a request for a very small amount (probably it will be rejected). I chose the USDT(TRC20) withdrawal option. When submitting the request, I was only informed that a fee would be charged, but I don't know how much it will be.
As I expected, the request is rejected, but there is no explanation why. Probably I'm not wagering enough
Given that you have the rule "amount must be wagered in full in bets with odds of at least 1.1", is there a page where this can be tracked? I didn't find it.
about Existing PromotionsAlso, I can't say much about the current promotions, because they are all conditioned by certain tasks. Obviously, they are all aimed at regular, everyday users. I already talked about bonuses earlier, which look more like a trick than a welcome.
However, there is an interesting offer, as far as I have seen over 20 different promotions and bonuses. I believe that it can be attractive to users.
Experience with the PlatformHonestly, I was left with a faint impression. It seems to me that after a while I wouldn't be able to recognize which casino it is if I only saw the interface. There is still a lot of work and customization to make you specific and recognizable.
I'm not a fan of non-market apps, but I tried the Android app. And I must admit that here the navigation is much better and clearer. Dark/night mode works well and I have no major complaints here. It seems to me to be the best part of the platform
SuggestionsI have the biggest complaints about the UX design (especially the desktop/web version)
For example
- The categorization of games is not the clearest. I managed to find dice games only after searching by words. Maybe I've overlooked some, and surely there are games that could be interesting to me, but I couldn't find them. Also, snapshots from each game look very similar, most often the dominant red/yellow colour maybe that's why all games look the same.
- Navigation should be simpler and more user-friendly. Various offers are everywhere, which adds to the confusion. On the football page, for some reason, I also have an offer for a baseball.
- Promotional content like "Betting Company MEGAPARI" appears on every page, at some point, it gets boring because it always loads first. I believe that it would be enough if it was in a section "about you" or something similar, so whoever wants can read it whenever they want.
- You need to define the default colours of your casino. I saw combinations of brown, black-grey, black-brown & two combinations of blue, there are also parts with a white background. For example page:
https://megapari.com/bonus/rules/slot_first_deposit Blue text on a blue background is not the happiest choice. At some point, I had more lighting in the room and it was very difficult for me to read.
- I am of the opinion that maybe there are too many games here. I believe you have statistics of the most unpopular games, I encourage you to remove them from the offer, they are just needlessly tiring.