Sportbet.one just stole $5k usd from me

Saint-loup

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Quote from: DireWolfM14 on September 28, 2023, 06:09:48 PM

Quote from: holydarkness on September 28, 2023, 05:49:31 PM

I believe it's a small misunderstanding, DireWolf has no intention of harm, he just missed that there's a platform with a quite similar name to the one that's quite established, and he's just being cautious if that's an impersonating website.

It was indeed a misunderstanding on my part, but I don't think Saint-loup meant to insinuate anything by his comment, merely providing a correction. At least that's how I took it.

Yes of course, there was no accusation or insinuation of any kind in my post, I just thought it was a bit sad to reduce one of the few decentralized sportbooks, or at least partially decentralized here, to a random phishing clone of Sportsbet. I don't know if they've chosen this name to benefit from possible confusions with them and if they have been fully fair with OP's bonus here, but by offering bets without custodial account and deposit on the EOS blockchain, they contribute to make the trustless paradigm a little bit more accessible in the crypto universe, especially the gambling one where many scams happen unfortunately.

holydarkness

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Quote from: AHOYBRAUSE on September 29, 2023, 10:40:26 AM

Hi Holy.
The only problem is, how can we trust the casino's words?
I know the rules are the rules but who is checking if the casino that made the rules is playing by them?

If I was OP I would try to get a 3rd party mediator involved.
In case the casino denies that it pretty much shows that not everything might be as they are saying.

I'm not taking sides here, I just don't trust sites that make accusations just to not pay players. They took his deposit, they took his action. If he lost there would be no issue. It only came because he won some money. If everything is as they say they could share it with a mediation site, just OP needs to ask them to do so.
In these cases it's always statement against statement. Without seeing evidence it's hard to trust the casino. They make the accusation, OP's words here are just a result of that. So they need to show proof. OP cannot proof he doesn't own multiple accounts or what not. They are holding all the evidence.

Like I said, get a 3rd party involved, thats the easiest way.

OP seemed to be reluctant to involve an arbitrator to handle his case and verify evidence. If we want to get further insight on this case [aside from OP going with lawsuit] I think we can do what Mahdirakib suggested, by either party providing the bet history, so we can see if OP indeed abused a minimal risk bet or not.

OP had actually gave his activity history here, but it didn't give enough information on who he put his bets on. So maybe a betting history would help us advancing.

Pmalek

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Quote from: lothian on September 29, 2023, 01:33:41 PM

The crazy thing is my 500USD deposit won, and won from there on - so I never actually touched the bonus. Yet they decided to cancel all of my winnings.

This is one of the screenshots you posted in OP: https://gyazo.com/36c2425f093657035a4be44bf22a1905.
It shows, what I assume, is your playthrough (wagering) of the welcome bonus. At the time you took the screenshot, you had wagered the bonus 0.04% out of 100% of whatever wagering requirement the casino has. According to their website, it's 10x on sports and 35x on casino games.

lothian

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Quote from: Mahdirakib on September 29, 2023, 03:25:09 PM

Quote from: AHOYBRAUSE on September 29, 2023, 10:40:26 AM

In these cases it's always statement against statement. Without seeing evidence it's hard to trust the casino. They make the accusation, OP's words here are just a result of that. So they need to show proof. OP cannot proof he doesn't own multiple accounts or what not. They are holding all the evidence.

The representative of the casino has accused OP for 3 reasons. The casino team won't post the multiple accounts related evidence in a public forum as it goes against the security of the platform. But both OP and casino team have the ability to post the full betting history of OP here. We will be able to verify the 3rd claim against the user if any of them post the full betting history.

Quote from: lothian on September 29, 2023, 01:33:41 PM

This is completely false - I've never ever had an account with you nor have I "bonus hunted".

I think it would be better for you to reach a mediator to verify you have only 1 account there. Sportbet.one has been reviewed by Casino Guru, you may submit a complaint there. BTW, they will only look into the multiple account related matters as they don't provide services for sports betting related issues.

Thanks for the response.

I tried Casino Guru but they declined as they don't help with sports books (that was their reasoning). They have given me a few other websites I can attempt, but I can see from here that sportbet.one won't budge. The fact they have done this in the first place is the clearest evidence that they were intending to do this anyway. They also won't respond to my emails asking for evidence of any rule breaking, as well as the fact they have banned me on live chat.

I've done thorough research the past few days and have seen this has happened to multiple people which begs the question; are they actually a legitimate website? I think not.

Legal action will start monday and i'll keep you guys on the forum posted.

Mahdirakib

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Quote from: AHOYBRAUSE on September 29, 2023, 10:40:26 AM

In these cases it's always statement against statement. Without seeing evidence it's hard to trust the casino. They make the accusation, OP's words here are just a result of that. So they need to show proof. OP cannot proof he doesn't own multiple accounts or what not. They are holding all the evidence.

The representative of the casino has accused OP for 3 reasons. The casino team won't post the multiple accounts related evidence in a public forum as it goes against the security of the platform. But both OP and casino team have the ability to post the full betting history of OP here. We will be able to verify the 3rd claim against the user if any of them post the full betting history.

Quote from: lothian on September 29, 2023, 01:33:41 PM

This is completely false - I've never ever had an account with you nor have I "bonus hunted".

I think it would be better for you to reach a mediator to verify you have only 1 account there. Sportbet.one has been reviewed by Casino Guru, you may submit a complaint there. BTW, they will only look into the multiple account related matters as they don't provide services for sports betting related issues.

lothian

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Quote from: SportBet.one on September 29, 2023, 02:18:28 AM

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

1. All customer offers are limited to one per person, family, household address, email address, telephone number, IP, or shared computer, e.g. public library or workplace.
- Our anti-fraud team detected that it wasn't his 1st try of bonus hunting.

2. Multiple accounts are not permitted. Creating more than one account with sportbet.one in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
- Our anti-fraud team detected that this player had several accounts on our sportsbook previously.

3. Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same round to create "action" with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette and betting player and banker simultaneously in Baccarat.
- The player made several bets on opposite outcomes.

So the bonus was canceled.

As I can see, several members asked about the decentralized nature of sportbet.one. The answer is yes, we are a decentralized platform on EOS blockchain. You can bet directly from EOS crypto wallets without registration and deposits. Considering the low adoption of web3 and EOS blockchain we have added the standard registration as well.

This is completely false - I've never ever had an account with you nor have I "bonus hunted". I'm happy to provide all KYC docs if required to prove this, and you haven't sent me any proof of me breaking any of the rules.

As far as discussion on this thread goes - I signed up using the traditional option, and the casino has indeed given me a lose-lose option. Either, I lost my bets and they'd be happy, or, I won and they'd confiscate anyway.

The crazy thing is my 500USD deposit won, and won from there on - so I never actually touched the bonus. Yet they decided to cancel all of my winnings.

It's outright fraud, you haven't got any evidence as there isn't any, and you've just stolen $5k usd from me (and haven't even denied it).

Sportbet.one should not be allowed a thread on this forum and should be removed immediately. And I will be chasing this up first thing Monday morning.

AHOYBRAUSE

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Quote from: holydarkness on September 29, 2023, 10:25:13 AM

Quote from: AHOYBRAUSE on September 29, 2023, 08:19:10 AM

[...]

If the bonus was 125% of 500$, why did they cancel 5000$.

[...]

Because of their findings [#12] specified on point number 2, multi-acc, and 3, arbitration situations. It's written on their general rules that they reserve the right to void winnings for such violations. So, not only the bonus that was voided, the winning bets were also cancelled.

Hi Holy.
The only problem is, how can we trust the casino's words?
I know the rules are the rules but who is checking if the casino that made the rules is playing by them?

If I was OP I would try to get a 3rd party mediator involved.
In case the casino denies that it pretty much shows that not everything might be as they are saying.

I'm not taking sides here, I just don't trust sites that make accusations just to not pay players. They took his deposit, they took his action. If he lost there would be no issue. It only came because he won some money. If everything is as they say they could share it with a mediation site, just OP needs to ask them to do so.
In these cases it's always statement against statement. Without seeing evidence it's hard to trust the casino. They make the accusation, OP's words here are just a result of that. So they need to show proof. OP cannot proof he doesn't own multiple accounts or what not. They are holding all the evidence.

Like I said, get a 3rd party involved, thats the easiest way.

holydarkness

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Yes, I'm an asshole

Quote from: AHOYBRAUSE on September 29, 2023, 08:19:10 AM

[...]

If the bonus was 125% of 500$, why did they cancel 5000$.

[...]

Because of their findings [#12] specified on point number 2, multi-acc, and 3, arbitration situations. It's written on their general rules that they reserve the right to void winnings for such violations. So, not only the bonus that was voided, the winning bets were also cancelled.

SmartGold01

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Don't joke with my Daughter

I think we have Sportbet.io how come about sportbet.one they aren't similar and where did you get that website from if I may asked op?
Well I don't really care to know where you found such site but my interest is that did you find the site here in the forum or you just google about it and you got a random site where you think is the right site. You didn't even watch carefully and you deposited started making use of them, maybe after you faces issue you come to announce about them of scamming you right?
Well I will say sorry for your experience but the both gambling site aren't the same all less they had a separate Ann or could you reach out to those who recommended you to the website, are they user here or did you get recommended from users here I will suggest to kindly list them here maybe we can question them.

Edit..

From few post of the official Sportbet.one and their explanation seems to be correct and op is at fault here maybe he was trying to be smart in terms of claiming the bonuses and the system detected his Ip.
I give up.

stadus

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Quote from: Little Mouse on September 29, 2023, 08:47:07 AM

Quote from: AHOYBRAUSE on September 29, 2023, 08:19:10 AM

Just because this no name casino says he violated the terms you just believe them?

They are here for more than a few years. So called reputed casinos have a lot of scam accusations, shady activities while I have barely seen scam accusation on sportbet.one, why wouldn't I trust them?

At first glance, I thought it was sportsbet.io, and I would have reacted because I know they are a reputable gambling site. Regarding the site in question, which has a scam accusation, I thought they didn't exist on the forum. However, you mentioned it, so I was able to check the ANN thread. They started their ANN thread in 2019, so I must say they have been here for a long time.

As for the reply:

Quote from: SportBet.one on September 29, 2023, 02:18:28 AM

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

I am not sure if we are capable of verifying which one is telling the truth because transaction are only between the gambling site and the gambler.

Little Mouse

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Quote from: AHOYBRAUSE on September 29, 2023, 08:55:56 AM

There are no scam accusation against them because nobody heard of them, as you can see in this thread.

You or other didn't hear about them doesn't mean on one. If I can remember correctly, there was more than 25 participants on the IPL pool they have sponsored. They had some good activities back then. Maybe not active for the last few months.
Anyway, I don't want to argue with you as you really have no idea about something you are talking about. Your motivation also seems a bit different than solving the issue.
End of discussion with you.

AHOYBRAUSE

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Quote from: Little Mouse on September 29, 2023, 08:47:07 AM

Quote from: AHOYBRAUSE on September 29, 2023, 08:19:10 AM

Just because this no name casino says he violated the terms you just believe them?

They are here for more than a few years. So called reputed casinos have a lot of scam accusations, shady activities while I have barely seen scam accusation on sportbet.one, why wouldn't I trust them?

Of course it's your good right to trust them.
There are no scam accusation against them because nobody heard of them, as you can see in this thread.
Their ANN is barely used for anything, 20 posts in 2 years, the representative almost never present in this forum.

So I would never see them as "trusted" just because nobody complained about them. They just don't have bitcointalk users playing there.

Also here: https://www.trustpilot.com/review/sportbet.one

Little Mouse

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Quote from: AHOYBRAUSE on September 29, 2023, 08:19:10 AM

Just because this no name casino says he violated the terms you just believe them?

They are here for more than a few years. So called reputed casinos have a lot of scam accusations, shady activities while I have barely seen scam accusation on sportbet.one, why wouldn't I trust them?

AHOYBRAUSE

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Quote from: Little Mouse on September 29, 2023, 04:47:44 AM

Quote from: SportBet.one on September 29, 2023, 02:18:28 AM

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

OP seems to be a typical abuser as we often see here.
Thank you for the explanation. It increases the trust.

If I can remember correctly, you sponsored one of the IPL pools a few years back, didn't you?

Just because this no name casino says he violated the terms you just believe them?
It seems pretty convenient to say he violated all 3 of the bonus terms, haha.

If the bonus was 125% of 500$, why did they cancel 5000$.

That is the problem with welcome bonus money anyway. They offer a "lucrative bonus" with insane rules to get these bonus available to withdraw. And even if you manage to complete the requested wager and whatever they might come and talk about some problems or violations.
If he is a bonus abuser he could have been flagged when he registered or latest when he claimed the bonus. But now, they wait if he loses the money and in case he wins they then start what we see now.

Basically they offer him a lose - lose situation, lose the deposit/bonus, get 0. Play through and get some profit, get 0. Freerolling the customer is the oldest page in the book for sites like this one.

Little Mouse

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Quote from: SportBet.one on September 29, 2023, 02:18:28 AM

Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

OP seems to be a typical abuser as we often see here.
Thank you for the explanation. It increases the trust.

If I can remember correctly, you sponsored one of the IPL pools a few years back, didn't you?

SportBet.one

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Hi guys. To clarify the situation, the topic starter violated several bonus rules https://sportbet.one/rules/bonus:

1. All customer offers are limited to one per person, family, household address, email address, telephone number, IP, or shared computer, e.g. public library or workplace.
- Our anti-fraud team detected that it wasn't his 1st try of bonus hunting.

2. Multiple accounts are not permitted. Creating more than one account with sportbet.one in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
- Our anti-fraud team detected that this player had several accounts on our sportsbook previously.

3. Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same round to create "action" with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette and betting player and banker simultaneously in Baccarat.
- The player made several bets on opposite outcomes.

So the bonus was canceled.

As I can see, several members asked about the decentralized nature of sportbet.one. The answer is yes, we are a decentralized platform on EOS blockchain. You can bet directly from EOS crypto wallets without registration and deposits. Considering the low adoption of web3 and EOS blockchain we have added the standard registration as well.

CryptSafe

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Did you take out time reading their terms and conditions before engaging with them? ~~I checked and can not find this casino here~~ which would have made it possible to communicate with them easily through their representative. For the first time I have heard about this casino and I did check and it seems they have been running for a long time without any complaints which have increased my curiosity towards them. ~~I think they should try make an entry here.~~

Edit*** I just noticed the presence of this casino of lately and I must say they are very much active as I saw a response from their representative below against my initial thoughts about them.

holydarkness

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Quote from: bitbollo on September 28, 2023, 06:27:45 PM

what they mean exactly with this phrase on their website?
"Sportbet.one is the first decentralized crypto sportsbook and casino"?
It seems more a bait and not a real feature of the gambling site. For sure isn't the first (WAGERR). For sure isn't decentralized at least I can't understand how they can operate a decentralized sportsbook/casino.
@OP Of course if your funds have been seized it means that something isn't working right despite their claim. Sad

They actually do offer a decentralized option. As for how OP's fund being confiscated despite their claim of being decentralized, thus the funds should be directly from their wallet, not deposited into the platform, I believe it's because OP use the traditional option, as proven by the bonus being provided [it's offered to the traditional method, not the decentralized one] and becoming the root of his problem

bitbollo

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what they mean exactly with this phrase on their website?
"Sportbet.one is the first decentralized crypto sportsbook and casino"?
It seems more a bait and not a real feature of the gambling site. For sure isn't the first (WAGERR). For sure isn't decentralized at least I can't understand how they can operate a decentralized sportsbook/casino.
@OP Of course if your funds have been seized it means that something isn't working right despite their claim. Sad

DireWolfM14

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Quote from: Saint-loup on September 28, 2023, 05:29:51 PM

I wouldn't say it's a famous sportsbook but saying they are not known by anyone here is not right, they have an ANN thread here since 4 years and they have already sponsored few pools afaik, other guys from this thread seem to know them. It's one of the first decentralized sportsbook, maybe the first one actually, you can bet there without opening an account if you want, directly from your wallet, without any way to lock your funds unlike traditional bookmakers, if you use this feature. I don't know if they are scamming OP here, but saying they are just impersonating "sportsbet.io" since 2018 is a little bit unfair IMO.

Thanks for the correction. The look of their website doesn't exactly convince me that they're not attempting to impersonate Sportsbet.io, but the fact that they've been around for 4 years and this is the first complaint I've heard about them does lend them some credibility.

Quote from: holydarkness on September 28, 2023, 05:49:31 PM

I believe it's a small misunderstanding, DireWolf has no intention of harm, he just missed that there's a platform with a quite similar name to the one that's quite established, and he's just being cautious if that's an impersonating website.

It was indeed a misunderstanding on my part, but I don't think Saint-loup meant to insinuate anything by his comment, merely providing a correction. At least that's how I took it.

Topic: Sportbet.one just stole $5k usd from me (Read 311 times)