Hello , today I would like to share you my experience with Bitsler Dice casino and to make you understand why I think admins are scammers and not being fair with their clients.
Shortly this is my story:
I am playing with cryptocurrency for sometime , know about risks, rules and terms of service, how provably fair system works and had a very good statistics of winning in dice games. I am always ready that I can loose my balance to zero when my counting is not correct, but situation described lower is the fact of scam and not being able to be fair. I have deposited amount ~ 787 000 doge coin, with the current price is equal to 7800$ , i have played x107, increase on loss 5%, with base bet 1, after loss streak about 210 system automaticaly stoped placing bets becouse it was set on popup window that max win can be not more than 2 500 000 doge, i had 320k+ doge on my balance i had a very big chance to hit the win roll, but because of auto stop i have lost 486k doge
I have chatted to admins, and received an answer that the maximum win with doge could be not more 2 500 000 doge, and thats why it stopped. Sound fair , but in TOS ( rules) there were written that max BET in dice can be 5 000 000 doge and nothing about max WIN (my last bet was 23 000 doge), so I have contacted admins , I will attach the history with admins, where only of them admit that they were not correct, but in final I have never received my balance back, I received an offer from main admin Baryom , that he will let me finish my streak , with the max bet 5 000 000 doge , but I will need to upload balance again. after our discussion, I realized that there will be no way that I will be able to win, and they will just scam me for the balance for second time, hope this will help some people understand why I don’t recommend using Bitsler and to understand how their admins behave. These guys come up with rules on the go, so be prepared for such situations. Best of luck.
Hello,
I managed this case personally. You played a martingale and you busted it. Indeed, like in all other casinos, we have a max bet/win. The expected win of your last bet was higher than our max win (2,500,000 DOGE) That's why you couldn't make higher bets. But on our side, the FAQ wasn't updated (5,000,000 DOGE written at this time)
So, I thought about the fairest solution for both sides and you refused it. The solution was : Letting you make your next bets until you reach the 5,000,000 DOGE max win limit. It is the fairest solution because it can let you play like you could have played in the beginning. At the moment, I have proposed you this solution, you didn't make any new bets so all the next bets will be provably fair with the same seed.
Cheers,
do not try to show here that you are honest and decent ... even after such an incident you did not write anything in your rules about the maximum win, here is a link to the rules of your "honest casino" at the moment:
https://pastebin.com/D6ipgDUuonly a superficial person will believe that the administration FOR THE SECOND TIME "forgot" to write in the rules about the maximum winnings, instead you just reduced the maximum bet to 2,500,000 dogecoins. and this is understandable why you do not want people to immediately disclose all your rules, in which case no one would play martingale at high stakes, as this would be too risky. I understand you, everyone wants to make money, but if, through your fault, a person has fallen into such a situation, he will not believe in the honesty of your further proposals, I can give you at least one example how you can deceive me even using the "provably fair" algorithm ". understand, I do not climb into your pocket, I ask you not to climb into my, but you insolently swarmed into it and took out 486,000 Dogecoins from there, and then offer to let you climb there again and pick up another 320,000 dogecoins. all this could have been avoided if you had issued warnings about the maximum winnings, but you did not do it then, and did not even after my complaint, so the confidence in you is greatly undermined and what you offer does not suit me.
understand me please, I do not want to climb into your pocket, so I have a counter offer to you: I understand that since that moment the rate of the dogecoins has grown greatly, so give me back 486 000/2, that is at least 243 000 dogecoins, which will be equivalent the dollar amount that I lost because of your mistake, I believe that this will be fair
regards,
