First of all I play on bitsler on internet cafe so I started gambling in bitsler and I really liked it so one day I had 0.002BTC which I wanted to rip my friend on the site but I fortunately I couldn't since I got the error of its saying that I need verification for my account which I had to send an email to a support , I sent the email he told me that I sent a script link in the chat or whatever but I really didn't do it I didn't even knew such a thing exist like script so i went and I put two factor on my account so nothing like this happens again and after this I told the support I think I was hacked but they didn't believe they said they had a video of me sending the link with my name on it so maybe it makes since that my username was there since I use internet cafe anyways they said they are unable to fix the problem with the tips I ignored it , after few days I deposited 0.13 Btc to my account and started gambling when I went and tried to withdraw I couldn't withdraw anything since I got the same report I explained the same thing and I even said am sorry and it really wasn't me and I said even if it was me am really sorry and you will see nothing like this again since I have two factor and if you see it you can ban me but they told me that this account will never reopen and now I can't even log in in my account I really understand the tension betwene and the supports but I hope they believe me that I didn't do it and solve the issue am really sorry and thank k you bitsler for being the best website for gambling I have ever tried thank you so much please help me with my issue
Hello sir,
This is not the right place for this, but as you wrote this I will answer you.
This account has been used to make a youtube video about a script for Bitsler (we saw it even if you deleted it before posting). Like all those types of videos (100% win trick ...), it was obviously a scam.Almost always, those scripts are just programs to withdraw players balance to the scammer address or to steal their login info.
In my opinion, scammers and people that hack others accounts is cancer for the BTC industry. Naive newbies are stolen and it destroys hard-earned trust of many sites.
We do our best to inform and protect our players against those kinds of people and behaviors, even if it's a very hard fight against anonymous people.
Obviously, your account has been blocked as soon as we saw this video. In this kind of cases, we send back the confiscated coins to players who have been hacked.
However, you have been smart enough to delete your video before making your post here and we have been dumb enough to not saving it before (it won't happen again in the future).
As we don't have proof anymore, I will propose you this :
Let me access your account and I will check all your PMs, if you didn't try to share the link of your video to other players, I will unblock your account and let you withdraw the amount of your deposit. You will get 24h to withdraw after what I will close your account.
Obviously, if I find evidence that you try to promote this video in PM this case will be closed.
Gabriel