hi,
Have huge problem with this bookie. I opened account 1 month ago and start gambling maybe one week ago. After couple days they ask me to verify my account before withdraw, I used camera verification and continue to use site. After day or two they told me this:
Please note that your account was disabled due to being flagged for multi accounting by our security systems.
As this is strictly forbidden by our terms and conditions we would like to extend your the ability to explain.
Under rule 3.5
You are allowed to have only one Member Account. If you attempt to open more than one Member Account, all of your accounts may be blocked, suspended or closed and any bitcoin credited to your account/s will be frozen."
and rule 3.6.
If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member Account being blocked."
Please let us know if you have opened previously or actively use any other Sportsbet.io accounts. If so please name these or any such user accounts.
Thank you for your patience and understanding regarding this matter.
After my explanation that I have only one account and never open another there they send me next email where they connected me with some other person, with username: Ilijash, asked me about that person. After my answer that I never had any connection they send me today this email where they want to took all my earned money. I have on my account more than 18k eur, earn more than 15k in last 7 days. You know on which match I earned a lot? On Real Madrid vs Brugge. I bet h2 on Club Brugge. I bet on other most famous clubs etc. Now they want to steal all my money. I will not allow to lose all my earned money. If they want to close my account, If they want from me to stop gambling on their site I will accept that decision but I want all my money because I earned that honestly. There is theirs last email:
Hey cola91,
Thank you kindly for completing the verification process.
Unfortunately, your account verification was not successful due to following reason:
We have acquired evidence that you are acting in breach of our terms and conditions.
Under rule 16.1.
16.1. Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
(i) we suspect that you are engaging in money laundering, illegal or other fraudulent activity while using our Website; or
(ii) we suspect that you are depositing Bitcoin which have been obtained unlawfully or in a clearly and seriously debase manner; or
(iii) we obtain evidence that you are part of a betting syndicate where several parties are involved in placing bets in order to evade the Sportsbook Rules, these Terms and Conditions or any other rules of Sportsbet.io; or
(iv) we determine that you are using any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the normal proper functioning of our services, any relevant device(s), software, the Website, the casino games, the sportsbook and betting information or any transactions offered on the Website and in particular will not employ or make use of any artificial intelligence or other system (including machines, computers, software or any other automated systems) designed specifically to defeat the Sportsbet.io systems; or
(v) we determine that you are colluding or attempt to collude with other players in order to defraud Sportsbet.io or its customers;
(vi) we determine that you are breaching any term of these Terms and Conditions;
(vii) we determine that you are acting in a manner that is detrimental to the conduct of our business.
As a final exemption we will return the remaining sum of your initial deposits to your Neteller address within the next 48 hours.
If you attempt to open any new accounts, please note that any deposits you send to Sportsbet.io in the future will not be returned.
Should you have any questions regarding this process please do not hesitate to contact us by replying to this email.
On this way I want to alarm all people to not be victims of their fraud. To be careful and go away from their site. Also If someone can suggest best way for me now how to receive all my money?
Hello Cola91,
I am looking into this for you.
One thing I do know for sure though is that the best thing to do here though is
not lie to these loyal customers of ours on the forums..
Comments like "Now they want to steal all my money. I will not allow to lose all my earned money" when you have been advised from us that this is IS NOT the case will not be tolerated here.
Also comments like "On this way I want to alarm all people to not be victims of their fraud. To be careful and go away from their site." is also a lie as we paid out a fortune last night on this very match... ( I lost on it too personally)
So in the mean time, while you are waiting for the money and responses from us,
just dont lie.Ill be back in touch soon.
Steve,
sportsbet.io
