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Topic: 🚀 Sportsbet.io - Proud partner of Southampton FC 🚀 - page 785. (Read 410676 times)

newbie
Activity: 23
Merit: 0
Hello Steve/Sportsbet,

Since 14 days ago I have a problem with my Sportsbet account. I wanted to start betting again at Sportsbet after a long time (1,5 years approximately) not being active. But I could not remember my username and email I used back then because it was so long ago. So I went into your livechat and asked if they could help me trace back my account, but they said they could not find it. They advised me to email to [email protected] and so I did. I explained to them the situation and on Friday 4th October this was the exact reply I got from [email protected]:

Quote
Hello,
 
Thank you for your email.
 
As we do not have a record of an existing account with the email address you would like to use, we would advise you to go ahead and create a new Sportsbet.io account as you requested.
 
Should you have any questions or concerns please do not hesitate to contact us by replying to this email.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Team

So then on Saturday 5th October I went ahead and opened the account. All fine for 2 days, I made several bets, several deposits and several withdrawals. All fine. But then suddenly in the afternoon of Sunday 6th October I was auto logged out and then when trying to log in I saw a message "account disabled, please contact support". I was then asked to send my passport and a utility bill, which I did. Then I was asked to do a Veriff verification with my webcam, which I also did. And then 4 days ago they sent me an email that my account was flagged for multi accounting. Well, pretty logical ofcourse because I already explained to your security that I have an old account in which I did not log in for about 1,5 years of which I forgot the username and email. I know it is forbidden to have 2 accounts but this is precisely why I asked for permission from your security email before opening the new account. All I did was follow up the advice of your security department and now I am stuck with a disabled account with quite some balance in it for 2 full weeks already which I can't access. Rule 3.6:
"If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member Account being blocked."
I notified your security team before opening the new account and they gave permission, and then now the new account still ended up being blocked. I think this is weird. Could be a genuine mistake, but after my last email 3 days ago with my explanation I have not heard anything back and my account is still not re-opened. Can you please have them look into this and solve this situation soon? I think 2 weeks is quite a long time to be locked out of your account when all I did was open communication and following up the advice I was given.

My username is LuckyHopeful. Hope you can help speed things up a little! Thanks in advance Steve!

P.S. Perhaps not necessary to defend myself, but I would still like to state that I am a long time poster on here and am not some third-world-country scammer who opens a new account here just to complain. I live in Germany and am a reasonable and conversational person.

third-world-country scammer? You want to said all people from poor countries are scammers? All Germans or Western Europe players is honest and serious? This company is from Eastern Europe, maybe you right, they seems like third-world-country scammers but I want to be rightful and do not measure people and companies by country or nations. I opened account here recently after their action but that is not my disadvantage if I have arguments and honestly show all the people problem I have with this bookie.
legendary
Activity: 2661
Merit: 2979
Make winning bets on sports with sportsbet.io!
Hello Steve/Sportsbet,

Since 14 days ago I have a problem with my Sportsbet account. I wanted to start betting again at Sportsbet after a long time (1,5 years approximately) not being active. But I could not remember my username and email I used back then because it was so long ago. So I went into your livechat and asked if they could help me trace back my account, but they said they could not find it. They advised me to email to [email protected] and so I did. I explained to them the situation and on Friday 4th October this was the exact reply I got from [email protected]:

Quote
Hello,
 
Thank you for your email.
 
As we do not have a record of an existing account with the email address you would like to use, we would advise you to go ahead and create a new Sportsbet.io account as you requested.
 
Should you have any questions or concerns please do not hesitate to contact us by replying to this email.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Team

So then on Saturday 5th October I went ahead and opened the account. All fine for 2 days, I made several bets, several deposits and several withdrawals. All fine. But then suddenly in the afternoon of Sunday 6th October I was auto logged out and then when trying to log in I saw a message "account disabled, please contact support". I was then asked to send my passport and a utility bill, which I did. Then I was asked to do a Veriff verification with my webcam, which I also did. And then 4 days ago they sent me an email that my account was flagged for multi accounting. Well, pretty logical ofcourse because I already explained to your security that I have an old account in which I did not log in for about 1,5 years of which I forgot the username and email. I know it is forbidden to have 2 accounts but this is precisely why I asked for permission from your security email before opening the new account. All I did was follow up the advice of your security department and now I am stuck with a disabled account with quite some balance in it for 2 full weeks already which I can't access. Rule 3.6:
"If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member Account being blocked."
I notified your security team before opening the new account and they gave permission, and then now the new account still ended up being blocked. I think this is weird. Could be a genuine mistake, but after my last email 3 days ago with my explanation I have not heard anything back and my account is still not re-opened. Can you please have them look into this and solve this situation soon? I think 2 weeks is quite a long time to be locked out of your account when all I did was open communication and following up the advice I was given.

My username is LuckyHopeful. Hope you can help speed things up a little! Thanks in advance Steve!

P.S. Perhaps not necessary to defend myself, but I would still like to state that I am a long time poster on here and am not some third-world-country scammer who opens a new account here just to complain. I live in Germany and am a reasonable and conversational person.

Hello, Ill look around to see where we are up to with this..

thanks & regards,

Steve,
Sportsbet.io
legendary
Activity: 2661
Merit: 2979
Make winning bets on sports with sportsbet.io!
Can we see somewhere how many players participated in Last man standing competition and how many got first challenge right?

Also looking forward to this one , usually in other contests they have a leaderboards somehow for LMSC is not available, It seems fairer if we can see who are the participants on the leaderboards.


Hi guys,

Thanks for the interest in the million tron promotion! Ill get you guys a update on monday. I did hear that we were going to post a leaderboard when it got down to the final 50 users, but im not sure we expected this huge response in numbers.. so ill get the latest info and let you know.

thanks again,

Steve,
Sportsbet.io
member
Activity: 183
Merit: 13
Hello Steve/Sportsbet,

Since 14 days ago I have a problem with my Sportsbet account. I wanted to start betting again at Sportsbet after a long time (1,5 years approximately) not being active. But I could not remember my username and email I used back then because it was so long ago. So I went into your livechat and asked if they could help me trace back my account, but they said they could not find it. They advised me to email to [email protected] and so I did. I explained to them the situation and on Friday 4th October this was the exact reply I got from [email protected]:

Quote
Hello,
 
Thank you for your email.
 
As we do not have a record of an existing account with the email address you would like to use, we would advise you to go ahead and create a new Sportsbet.io account as you requested.
 
Should you have any questions or concerns please do not hesitate to contact us by replying to this email.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Team

So then on Saturday 5th October I went ahead and opened the account. All fine for 2 days, I made several bets, several deposits and several withdrawals. All fine. But then suddenly in the afternoon of Sunday 6th October I was auto logged out and then when trying to log in I saw a message "account disabled, please contact support". I was then asked to send my passport and a utility bill, which I did. Then I was asked to do a Veriff verification with my webcam, which I also did. And then 4 days ago they sent me an email that my account was flagged for multi accounting. Well, pretty logical ofcourse because I already explained to your security that I have an old account in which I did not log in for about 1,5 years of which I forgot the username and email. I know it is forbidden to have 2 accounts but this is precisely why I asked for permission from your security email before opening the new account. All I did was follow up the advice of your security department and now I am stuck with a disabled account with quite some balance in it for 2 full weeks already which I can't access. Rule 3.6:
"If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member Account being blocked."
I notified your security team before opening the new account and they gave permission, and then now the new account still ended up being blocked. I think this is weird. Could be a genuine mistake, but after my last email 3 days ago with my explanation I have not heard anything back and my account is still not re-opened. Can you please have them look into this and solve this situation soon? I think 2 weeks is quite a long time to be locked out of your account when all I did was open communication and following up the advice I was given.

My username is LuckyHopeful. Hope you can help speed things up a little! Thanks in advance Steve!

P.S. Perhaps not necessary to defend myself, but I would still like to state that I am a long time poster on here and am not some third-world-country scammer who opens a new account here just to complain. I live in Germany and am a reasonable and conversational person.
hero member
Activity: 2548
Merit: 572
#SWGT CERTIK Audited
Can we see somewhere how many players participated in Last man standing competition and how many got first challenge right?

Also looking forward to this one , usually in other contests they have a leaderboards somehow for LMSC is not available, It seems fairer if we can see who are the participants on the leaderboards.
jr. member
Activity: 333
Merit: 4


People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!

yeah they are anxiously waiting for people to make that 300 TRX deposit  Roll Eyes
I saw your post but it doesn't have much of details , you should go and create a topic in the scam accusations topic if you really weren't multi accounting and try posting as many details as you can and sportsbet will reply to you there as they did with other accusations in the past


You probably havent seen my post on page 317, where you can find screenshot of my chat with them. They connected me with some people and blocked my acc with my money. I wrote them yesterday mail to either enable my acc or return my money, but still i didnt get reply. Thats unprofessional for such a "huge" bookies as they claim to be.

It is an old problem. Sportsbet uses some hidden ways to analyze fraud activity but sometimes they are broken.
They aren't scammers but there is a fine line between their method and scam.

Just go along with it. And don't use doubtful bookies.
newbie
Activity: 4
Merit: 0


People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!

yeah they are anxiously waiting for people to make that 300 TRX deposit  Roll Eyes
I saw your post but it doesn't have much of details , you should go and create a topic in the scam accusations topic if you really weren't multi accounting and try posting as many details as you can and sportsbet will reply to you there as they did with other accusations in the past


You probably havent seen my post on page 317, where you can find screenshot of my chat with them. They connected me with some people and blocked my acc with my money. I wrote them yesterday mail to either enable my acc or return my money, but still i didnt get reply. Thats unprofessional for such a "huge" bookies as they claim to be.
newbie
Activity: 4
Merit: 0
People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!
If you gave them voluntarily your money, then it is called embezzlement and not stealing!

Stealing is when they take money from your wallet without yor permission / knowledge.


Yes, I know the diference. They blocked my acc without returning my money, so thats obviously stealing, because i dont have that money and they do.
legendary
Activity: 2646
Merit: 2691
Join the world-leading crypto sportsbook NOW!
Can we see somewhere how many players participated in Last man standing competition and how many got first challenge right?
newbie
Activity: 23
Merit: 0
https://sportsbet.imgix.net/2019/October/Sports/TronBTCtalk.jpg?w=1200&auto=compress,enhance,format



Hi Guys, last chance to Opt-in and get your bets on for the 1Million Tron promotion.

We have had a couple of reports saying the 'sportsbet special' link isn't on the front page so we are investigating that.

However, you can access the required Sportsbet Special market through out promo page >> here it is!! >>

https://sportsbet.io/promotions/tron-challenge

Good Luck All!

Steve.
Sportsbet.io

How about investigation for scam? That is no important to you? Stop be unprofessional and resolve my case. You steal 15k eur without evidence, what are you expect to be? To forget after 5 days and you go with extra profit? I want explanation, I want your evidence for accusing and collaboration to resolve that. If I do something wrong tell here and take my money but If you took money without any reason that is problem for me and all people here who have trust in your scam company.
legendary
Activity: 3248
Merit: 1402
Join the world-leading crypto sportsbook NOW!
Come on! I was looking for the Specials under the All Sports section many many times and I cannot find it. I thought there I can find the matches for the Tron challenge. I only need to scroll down a little. What a bummer!


I'm still not able to find the specials no matter what I do , but luckily this time sportsbet left a link in the promo page that will take you to the specials
everyone kept telling me that I should see them in the front page but they aren't appearing for me as I can tell
I suppose my situation is different, but it also indicates that something might be wrong. When I access the main webpage of sportsbet.io, there is a link to "Sportsbet Specials" in the navigation on the left in the "All sports" section. I'm attaching the screenshot with "Sportsbet Specials" circled in the red so that you can see what I mean since I guess you don't even have that link there.

When I click on that link, however, even though there are sections like Matches, Leagues, In-play, etc., none of them have any offers. As for the TRON Challenge, it seems to be not in Sportsbet Specials anyway. It's in the "Promotions" section which one can find in the bottom navigation panel under "Sports".
newbie
Activity: 23
Merit: 0


People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!

yeah they are anxiously waiting for people to make that 300 TRX deposit  Roll Eyes
I saw your post but it doesn't have much of details , you should go and create a topic in the scam accusations topic if you really weren't multi accounting and try posting as many details as you can and sportsbet will reply to you there as they did with other accusations in the past


I posted here my case, they steal money accusing me for multiaccount and also create topic where no one from  sporstbet.io response about their scam. I explain everything  and have all emails, just cannot make screenshots of my bets because they disable my account. They have all but they just scam and do not want to explain here or on email why they connect me with some other account. I have long history with different bookies but never seen this unprofessional and unrespectful attitude. All this promotions is useful if they  steal your money at the end. One thing I cannot understand, how they still have licence... 
hero member
Activity: 2730
Merit: 585
Leading Crypto Sports Betting & Casino Platform
I can't believe after weeks of no winning at all against much much worse teams Watford actually managed to bring Tottenham so close to a lose but in the end it wasn't meant to be.

If we could had hold off for a bit more it would have been our first ever win and it would have been against Tottenham nevertheless. Of course loss came at our own cost because if the keeper and the defender could have communicated better that would have been nothing, when you make a mistake like that you turn a nothing into a goal of course.

It is okay though, I wasn't expecting 1 points from this game at all and many sportsbooks (even sportsbet.io with its Watford partnership Cheesy.) gave Tottenham clear winner odds and it became a tie, that means we did a great job getting a tie from this game.
legendary
Activity: 2968
Merit: 3684
Join the world-leading crypto sportsbook NOW!
@JanpriX and @boltz Not sure we saw the same lineup, even with all the injuries, they could afford not to play Otamendi (who is btw, a national first choice CB for Argentina), and still have a back four most teams in Europe would envy.

@SyGambler: same here. I used to be able to see specials every day but perhaps around 2 weeks ago, I would have to go to Promo/Tron last man standing page and click "bet here" to access specials.

Seems like 0 or even 1 is the smart bet, if everyone believes OGS is going to play the bus and the reserve bus.
hero member
Activity: 1344
Merit: 507
People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!
If you gave them voluntarily your money, then it is called embezzlement and not stealing!

Stealing is when they take money from your wallet without yor permission / knowledge.

legendary
Activity: 3360
Merit: 1203
Its time guys! United - Liverpool is about to begin in 30 minutes. Can United pull out a victory tonight ? Even if they play badly lately , when it comes to a derby I think they can play like they haven't this year and score 2-3 goals.

News : Claudio Ranierri is back to Seria A at Sampdoria and he did a draw against Roma on his birthday , nice present.
legendary
Activity: 2436
Merit: 1804
guess who's back


People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!

yeah they are anxiously waiting for people to make that 300 TRX deposit  Roll Eyes
I saw your post but it doesn't have much of details , you should go and create a topic in the scam accusations topic if you really weren't multi accounting and try posting as many details as you can and sportsbet will reply to you there as they did with other accusations in the past
newbie
Activity: 4
Merit: 0
https://sportsbet.imgix.net/2019/October/Sports/TronBTCtalk.jpg?w=1200&auto=compress,enhance,format



Hi Guys, last chance to Opt-in and get your bets on for the 1Million Tron promotion.

We have had a couple of reports saying the 'sportsbet special' link isn't on the front page so we are investigating that.

However, you can access the required Sportsbet Special market through out promo page >> here it is!! >>

https://sportsbet.io/promotions/tron-challenge

Good Luck All!

Steve.
Sportsbet.io

People, dont be crazy!!! They just waiting for your huge deposit, block acc and steal your money!!! My money already stolen!!
legendary
Activity: 2661
Merit: 2979
Make winning bets on sports with sportsbet.io!




Hi Guys, last chance to Opt-in and get your bets on for the 1Million Tron promotion.

We have had a couple of reports saying the 'sportsbet special' link isn't on the front page so we are investigating that.

However, you can access the required Sportsbet Special market through out promo page >> here it is!! >>

https://sportsbet.io/promotions/tron-challenge

Good Luck All!

Steve.
Sportsbet.io
legendary
Activity: 2436
Merit: 1804
guess who's back
Come on! I was looking for the Specials under the All Sports section many many times and I cannot find it. I thought there I can find the matches for the Tron challenge. I only need to scroll down a little. What a bummer!


I'm still not able to find the specials no matter what I do , but luckily this time sportsbet left a link in the promo page that will take you to the specials
everyone kept telling me that I should see them in the front page but they aren't appearing for me as I can tell
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