Sportsbet.io took my money | Bitcointalksearch.org

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legendary

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Quote from: notblox1 on January 18, 2024, 05:10:32 PM

OP I hope this issue will be resolved quickly.

There is one member who is obsessed with Sportsbet and he is spending all his wake time to write against them.
Anyone who mentions a single word about Sportsbet you will be sure to have this leach to add his own opinion and complain.
He is going to support every new member who say anything against this casino and all his recent posts are anti Sportsbet Tongue

Shit rating list retired, now he has a new job Grin

Besides stalking and following me around like my shadow, you've been posting, at least inferring and agreeing, that Sportsbet is paying a jackpot of $42m USDT in installment payments. Global Games paid the jackpot. https://www.btcgosu.com/blog/news/record-breaking-wowpot-jackpot-e38-46-million-payout/

Sportsbet, you and others backing Sportsbet on the claim have no credibility. Run along and stalk someone else. I need a restraining order against you.

Quote

Hi Guys,

..........

1 main point, the customer asked to NOT have the amount paid in one go..

reason: people will try to track down the transaction and eventually try to get to his wallet/chase him up. (exactly what PP went and did, so customer was right)

So out of respect to the customers wishes, we paid him out in many differing amounts so people could NOT follow the transactions.

regards,

Steve.
Sportsbet.io

Quote

Updated: January 4, 2024
Are Microgaming Jackpots Paid in Full?
Without exception, jackpots won at Microgaming slots are paid out in full

https://kingcasinobonus.uk/online-casinos/microgaming-casinos/

Quote

Casino games provider Games Global has paid out a record €38.5 million prize through its WowPot! progressive jackpot.

Global Games paid in one lump sum instead of Sportsbet in installments in USDT. Sportsbet is also sending out press releases making it look as though Sportsbet is paying out $42m USDT. It's a WowPot with many casinos involved. Global Games seeds the progressive jackpot with 2 million Euros.

notblox1

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Logo Designer ⛨ BSFL Division1

OP I hope this issue will be resolved quickly.

There is one member who is obsessed with Sportsbet and he is spending all his wake time to write against them.
Anyone who mentions a single word about Sportsbet you will be sure to have this leach to add his own opinion and complain.
He is going to support every new member who say anything against this casino and all his recent posts are anti Sportsbet Tongue

Shit rating list retired, now he has a new job Grin

Rating Place

legendary

Activity: 3608

Merit: 1058

Quote from: holydarkness on January 18, 2024, 05:37:57 AM

Quote from: Rating Place on January 17, 2024, 06:28:13 PM

What you say is true but would like to add to it. Steve has made friends with a lot of posters and these posters won't call Steve out when he's untruthful. It's fine to be friendly with the books but not to the detriment of players.

But the reason I came in here is that I noticed the case was mark resolved. Was the player paid in full? Paid both winnings and deposit? If Sportsbet doesn't pay but comes to a final decision, is that considered resolved? Just started posting in this section the last couple of weeks so I'm trying to figure things out.

It can be inferred from below passage,

Quote from: sportsbet.io on January 19, 2023, 01:30:04 PM

[...]
I know for a fact, due to my asking, the issue has been reopened and they are in the process of putting this case to work.

thanks and regards,

Steve.
Sportsbet.io.

it indicated that the case was given another try. As OP was still online for about twenty days after the comment above, and didn't raise another complaint or comment on his thread [he will very likely does so, if he didn't get in touch with SB's support team], the most likely scenario is that they got to the bottom of this and came out with a solution off the forum.

thank you

holydarkness

legendary

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Yes, I'm an asshole

Quote from: Rating Place on January 17, 2024, 06:28:13 PM

What you say is true but would like to add to it. Steve has made friends with a lot of posters and these posters won't call Steve out when he's untruthful. It's fine to be friendly with the books but not to the detriment of players.

But the reason I came in here is that I noticed the case was mark resolved. Was the player paid in full? Paid both winnings and deposit? If Sportsbet doesn't pay but comes to a final decision, is that considered resolved? Just started posting in this section the last couple of weeks so I'm trying to figure things out.

It can be inferred from below passage,

Quote from: sportsbet.io on January 19, 2023, 01:30:04 PM

[...]
I know for a fact, due to my asking, the issue has been reopened and they are in the process of putting this case to work.

thanks and regards,

Steve.
Sportsbet.io.

it indicated that the case was given another try. As OP was still online for about twenty days after the comment above, and didn't raise another complaint or comment on his thread [he will very likely does so, if he didn't get in touch with SB's support team], the most likely scenario is that they got to the bottom of this and came out with a solution off the forum.

Rating Place

legendary

Activity: 3608

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Quote from: pxdi on February 20, 2023, 05:04:19 PM

what can you expect from such well known scammers like sportsbet.io ?

They are also known as sweet and innocent sportsbet.io by the most of the users that are on their payroll here

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

This happens with us all, everybody has multiple accounts when sportsbet.io doesn't want to pay.

What you say is true but would like to add to it. Steve has made friends with a lot of posters and these posters won't call Steve out when he's untruthful. It's fine to be friendly with the books but not to the detriment of players.

But the reason I came in here is that I noticed the case was mark resolved. Was the player paid in full? Paid both winnings and deposit? If Sportsbet doesn't pay but comes to a final decision, is that considered resolved? Just started posting in this section the last couple of weeks so I'm trying to figure things out.

pxdi

newbie

Activity: 27

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what can you expect from such well known scammers like sportsbet.io ?

They are also known as sweet and innocent sportsbet.io by the most of the users that are on their payroll here

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

This happens with us all, everybody has multiple accounts when sportsbet.io doesn't want to pay.

sportsbet.io

legendary

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Make winning bets on sports with sportsbet.io!

Quote from: ?? on ??

Quote from: jeremypwr on January 17, 2023, 03:02:19 PM

Hi Jumpy192,
You should PM Steve; he's the guy that will be able to help you.

Yea I did, hopefully he can clear some things up.

Hi Guys,

As mentioned, all I can do it look at the information that is provided and see if the security team is looking into the matter.

As you would understand, this isn't the only matter any security team has to deal with on a daily matter. So the 2 PM's a day to me and spamming various bitcointalk threads without new information doesn't speed up the process.

I understand the concern, but with the information at hand, the original decision was made and the user was informed.

To open up an old case again does need to be prioritized with current live urgent account issues, withdrawals and general day-to-day operations.

I know for a fact, due to my asking, the issue has been reopened and they are in the process of putting this case to work.

thanks and regards,

Steve.
Sportsbet.io.

Jumpy192

newbie

Activity: 9

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Quote from: Wapfika on January 19, 2023, 10:33:05 AM

Quote from: Jumpy192 on January 19, 2023, 09:56:33 AM

Quote from: Wapfika on January 19, 2023, 09:50:03 AM

Quote from: dothebeats on January 19, 2023, 09:20:41 AM

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

What I don't understand is why they would ban you of double-spending if both transactions are directed to their addresses anyway? That doesn't make a lot of sense. I have read your new post regarding this issue and it seems that they are no longer responding to your concerns. I guess the only thing that you can do now is wait since you already notified one of their reps here in the forum, and hopefully get an answer that is fair and just to you. Sending them a flurry of messages would likely just annoy them, so maybe just wait before you send another one.

We don’t know exactly when he send the updated fee transaction. Probably he already play and win huge amount before he updated the transaction fee with much higher fee. This gap between the invalid transaction to the new one makes the sportsbet security freeze his account plus the fact that there’s multiple account associated to his IP which he denied and later on just disclosed that it belongs to his brother. Sportsbet has a rule against double spending. I believe the money involved here is huge that makes sportsbet serious on dealing with this account.

I actually done this too before. I never thought that my first transaction failed while balance is already credited. By that time I already play and win but only small amount. I leave the balance until morning then I notice that I can’t withdraw because my deposit failed. They just required me to deposit the exact same amount before I can withdraw my balance including the profit.

It was for 250 us dollars. It was no bog amount. And my second transaction had already confirmed onto the blockchain. I had told them right away that my brother had an account with them right away. Truthful from the very beginning.

Oh. That’s really a small amount compared to mine. I don’t know the full extent of your issue since we didn’t know when exactly you send the second transaction to replace the previous transaction. If you can show the time stamp of the first transaction to the second transaction and the time you made all the bets. Maybe we can understand what really happened because there’s a chance that your first deposit is already failed due to a very low fee then you play the game and wait before you then deposit the second transaction after noticing you can’t withdraw. This might be the case for the double spend accusation. The multiple account just intensified it. Just wait for steve to look here and don’t spam. He is always checking all the issue against sportsbet if it has a valid evidence.

I would be happy to provide time stamps if they let me back into my account. The first rtrasnaction was sent with a low fee due to my wallet. After 4 hours of no confirmation, i decided to resend it.

Quote from: CryptSafe on January 19, 2023, 10:45:04 AM

Quote from: ?? on ??

Quote from: QueenVera on January 19, 2023, 09:33:40 AM

This is bad and I feel so bad about you and I got directed to this thread after viewing your recent thread with screenshots and evidence of your claims and I would advice that you attach those evidence over here because it will help people to believe all you've said so far because sportbet is a very reputable casino and have a niche over here on the forum.
But according to your claims, I really don't see anything wrong with double spending as you said they claimed and if you've done KYC successfully ten there is no reason why they should be holding your winnings back and even taking your deposit as well, that's really unfair and I think you should also try writing to your representative over here.

The thing I am upset most about is the fact that Steve has not replied to one of my messages. He told me that he would take a look at it and reply tomorrow (this was 2 days ago) and now he iss not responding to anything. I have been dealing with this since december 23rd so it is not easy to stay patient.

One thing is to build an organization another is to maintain it. Maintaining an organization requires a lot to do including customer service which is the major fulcrum in sustaining such organization. As business is concerned, customer care and Service is very much important because it has to do with public relations. If a customer care is not active in responding to the complaints and inquiries of members and potential investors, the business is already dead on arrival. So therefore customer care service need be online 24 hours to always attend to the complaints of their own. It takes time to build but just a little effort and mistake to destroy a long time reputation built on hard work. Steve as you said is the only representative of the casino here should be able to respond to your complaint as promised. These are the things that cast doubt on credibility and reliability. The time interval at which this complaint was raised should be able to have been resolved and everything sorted out successfully with each party being justified by their proofs.

I would much rather have steve tell me to piss off then to have nobody answer me. I would rather be called every name then to just be ignored. I havent done anything wrong and am just looking for damn answers. Its been so long now.

CryptSafe

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Quote from: ?? on ??

Quote from: QueenVera on January 19, 2023, 09:33:40 AM

This is bad and I feel so bad about you and I got directed to this thread after viewing your recent thread with screenshots and evidence of your claims and I would advice that you attach those evidence over here because it will help people to believe all you've said so far because sportbet is a very reputable casino and have a niche over here on the forum.
But according to your claims, I really don't see anything wrong with double spending as you said they claimed and if you've done KYC successfully ten there is no reason why they should be holding your winnings back and even taking your deposit as well, that's really unfair and I think you should also try writing to your representative over here.

The thing I am upset most about is the fact that Steve has not replied to one of my messages. He told me that he would take a look at it and reply tomorrow (this was 2 days ago) and now he iss not responding to anything. I have been dealing with this since december 23rd so it is not easy to stay patient.

One thing is to build an organization another is to maintain it. Maintaining an organization requires a lot to do including customer service which is the major fulcrum in sustaining such organization. As business is concerned, customer care and Service is very much important because it has to do with public relations. If a customer care is not active in responding to the complaints and inquiries of members and potential investors, the business is already dead on arrival. So therefore customer care service need be online 24 hours to always attend to the complaints of their own. It takes time to build but just a little effort and mistake to destroy a long time reputation built on hard work. Steve as you said is the only representative of the casino here should be able to respond to your complaint as promised. These are the things that cast doubt on credibility and reliability. The time interval at which this complaint was raised should be able to have been resolved and everything sorted out successfully with each party being justified by their proofs.

Wapfika

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Quote from: Jumpy192 on January 19, 2023, 09:56:33 AM

Quote from: Wapfika on January 19, 2023, 09:50:03 AM

Quote from: dothebeats on January 19, 2023, 09:20:41 AM

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

What I don't understand is why they would ban you of double-spending if both transactions are directed to their addresses anyway? That doesn't make a lot of sense. I have read your new post regarding this issue and it seems that they are no longer responding to your concerns. I guess the only thing that you can do now is wait since you already notified one of their reps here in the forum, and hopefully get an answer that is fair and just to you. Sending them a flurry of messages would likely just annoy them, so maybe just wait before you send another one.

We don’t know exactly when he send the updated fee transaction. Probably he already play and win huge amount before he updated the transaction fee with much higher fee. This gap between the invalid transaction to the new one makes the sportsbet security freeze his account plus the fact that there’s multiple account associated to his IP which he denied and later on just disclosed that it belongs to his brother. Sportsbet has a rule against double spending. I believe the money involved here is huge that makes sportsbet serious on dealing with this account.

I actually done this too before. I never thought that my first transaction failed while balance is already credited. By that time I already play and win but only small amount. I leave the balance until morning then I notice that I can’t withdraw because my deposit failed. They just required me to deposit the exact same amount before I can withdraw my balance including the profit.

It was for 250 us dollars. It was no bog amount. And my second transaction had already confirmed onto the blockchain. I had told them right away that my brother had an account with them right away. Truthful from the very beginning.

Oh. That’s really a small amount compared to mine. I don’t know the full extent of your issue since we didn’t know when exactly you send the second transaction to replace the previous transaction. If you can show the time stamp of the first transaction to the second transaction and the time you made all the bets. Maybe we can understand what really happened because there’s a chance that your first deposit is already failed due to a very low fee then you play the game and wait before you then deposit the second transaction after noticing you can’t withdraw. This might be the case for the double spend accusation. The multiple account just intensified it. Just wait for steve to look here and don’t spam. He is always checking all the issue against sportsbet if it has a valid evidence.

Jumpy192

newbie

Activity: 9

Merit: 0

Quote from: Wapfika on January 19, 2023, 09:50:03 AM

Quote from: dothebeats on January 19, 2023, 09:20:41 AM

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

What I don't understand is why they would ban you of double-spending if both transactions are directed to their addresses anyway? That doesn't make a lot of sense. I have read your new post regarding this issue and it seems that they are no longer responding to your concerns. I guess the only thing that you can do now is wait since you already notified one of their reps here in the forum, and hopefully get an answer that is fair and just to you. Sending them a flurry of messages would likely just annoy them, so maybe just wait before you send another one.

We don’t know exactly when he send the updated fee transaction. Probably he already play and win huge amount before he updated the transaction fee with much higher fee. This gap between the invalid transaction to the new one makes the sportsbet security freeze his account plus the fact that there’s multiple account associated to his IP which he denied and later on just disclosed that it belongs to his brother. Sportsbet has a rule against double spending. I believe the money involved here is huge that makes sportsbet serious on dealing with this account.

I actually done this too before. I never thought that my first transaction failed while balance is already credited. By that time I already play and win but only small amount. I leave the balance until morning then I notice that I can’t withdraw because my deposit failed. They just required me to deposit the exact same amount before I can withdraw my balance including the profit.

It was for 250 us dollars. It was no bog amount. And my second transaction had already confirmed onto the blockchain. I had told them right away that my brother had an account with them right away. Truthful from the very beginning.

Quote from: QueenVera on January 19, 2023, 09:33:40 AM

This is bad and I feel so bad about you and I got directed to this thread after viewing your recent thread with screenshots and evidence of your claims and I would advice that you attach those evidence over here because it will help people to believe all you've said so far because sportbet is a very reputable casino and have a niche over here on the forum.
But according to your claims, I really don't see anything wrong with double spending as you said they claimed and if you've done KYC successfully ten there is no reason why they should be holding your winnings back and even taking your deposit as well, that's really unfair and I think you should also try writing to your representative over here.

The thing I am upset most about is the fact that Steve has not replied to one of my messages. He told me that he would take a look at it and reply tomorrow (this was 2 days ago) and now he iss not responding to anything. I have been dealing with this since december 23rd so it is not easy to stay patient.

Wapfika

hero member

Activity: 1246

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Bitcoin makes the world go 🔃

Quote from: dothebeats on January 19, 2023, 09:20:41 AM

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

What I don't understand is why they would ban you of double-spending if both transactions are directed to their addresses anyway? That doesn't make a lot of sense. I have read your new post regarding this issue and it seems that they are no longer responding to your concerns. I guess the only thing that you can do now is wait since you already notified one of their reps here in the forum, and hopefully get an answer that is fair and just to you. Sending them a flurry of messages would likely just annoy them, so maybe just wait before you send another one.

We don’t know exactly when he send the updated fee transaction. Probably he already play and win huge amount before he updated the transaction fee with much higher fee. This gap between the invalid transaction to the new one makes the sportsbet security freeze his account plus the fact that there’s multiple account associated to his IP which he denied and later on just disclosed that it belongs to his brother. Sportsbet has a rule against double spending. I believe the money involved here is huge that makes sportsbet serious on dealing with this account.

I actually done this too before. I never thought that my first transaction failed while balance is already credited. By that time I already play and win but only small amount. I leave the balance until morning then I notice that I can’t withdraw because my deposit failed. They just required me to deposit the exact same amount before I can withdraw my balance including the profit.

QueenVera

hero member

Activity: 1064

Merit: 570

Leading Crypto Sports Betting & Casino Platform.

This is bad and I feel so bad about you and I got directed to this thread after viewing your recent thread with screenshots and evidence of your claims and I would advice that you attach those evidence over here because it will help people to believe all you've said so far because sportbet is a very reputable casino and have a niche over here on the forum.
But according to your claims, I really don't see anything wrong with double spending as you said they claimed and if you've done KYC successfully ten there is no reason why they should be holding your winnings back and even taking your deposit as well, that's really unfair and I think you should also try writing to your representative over here.

dothebeats

legendary

Activity: 3542

Merit: 1352

Excel is fun

Quote from: Jumpy192 on January 17, 2023, 03:03:46 PM

Yea. Same exact amount. Just replaced the fee. I explained everything to them and was truthful throughout the proccess. I even went through the KYC proccess and passed that. They first accused me of multiaccounting. They accused me of 5 accounts, 4 of which I knew absolutly nothing about. The fifth one is my brothers account. Who is the person that told me to switch sportsbooks. After that accusation was done they accused me of doublespending. I was 100 percent truthful throughout the KYC proccess.

What I don't understand is why they would ban you of double-spending if both transactions are directed to their addresses anyway? That doesn't make a lot of sense. I have read your new post regarding this issue and it seems that they are no longer responding to your concerns. I guess the only thing that you can do now is wait since you already notified one of their reps here in the forum, and hopefully get an answer that is fair and just to you. Sending them a flurry of messages would likely just annoy them, so maybe just wait before you send another one.

shasan

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Quote from: Jumpy192 on January 17, 2023, 02:32:58 PM

I opened up an account with Sportsbet.io and deposited about 250 dollars worth of bitcoin, after I had won my bet I tried to withdraw and it did not let me. Eventually the team wanted me to KYC which I did successfully. After a couple of days, they replied that I had used a double spent on my bitcoin and took my winnings and my deposit. I tried emailing them again because this was 100 percent not true but they have not been responding to me. The day I deposited my bitcoin there was a backlog on the blockchain. Eventually I sent the same transaction again so that it could be confirmed quicker. But this ended up getting my money taken. I have only heard good things about sportsbet.io and it sucks that this happened to me. Most of my friends and even my girlfriend had an account with them that works fine. Of course it?s me that got the crap end of the stick. My username is jumpy192

There should have no issue regarding the KYC as they have the right to take your KYC document to verify your identity. But double spending should have no problem for them. So, they will not/ they cant stuck your fund for double-spending. But if you reject your deposit/try to reject your deposit by double spending fee then they can disable all access to their site. And also, you have not provided any evidence about your accusation. Would you like to provide further information about the accusation? I become surprised when I see a new account creates this type of accusation without providing any evidence. The incident happened like> search on google>get the link of the forum>post accusation on the forum. And these types seem to me like a fake accusation.

Fortify

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Quote from: swogerino on January 17, 2023, 03:54:08 PM

Quote from: Jumpy192 on January 17, 2023, 03:48:44 PM

Quote from: swogerino on January 17, 2023, 03:45:54 PM

Sportsbet is one of the reputable casinos in here,once they verify everything you say and the best person is Steve as already mentioned here,I am sure that you will get all your money back,deposited amount plus winning amount.The casino where you have chosen to play would surely not blow up their reputation for that ridiculous amount,however it is the first time I see some reputable casino asking KYC for such a ridiculous amount like 250 dollars,as far as I remember I used to withdraw 1000 dollars here at Sportsbet a couple of years ago without a single problem,most likely laws have changed as I don't see any other reason for them to do so.

I thought that the KYC was odd as well. I at first resisted in doing it but saw that I would not be able to have an account with them if I did not. So I went ahead and went through the process. I really never expected them to close my account and take the entire balance. I really hope it was some mistake or a mixup because I do understand that they would not blow up there reputation for that amount.

I am sure this will be clarified really soon,do not worry,Sportsbet has been here from a lot of time and as I said they are from the reputable ones with many members here choosing them as their favorite sport betting provider.Most likely is a human mistake,the guy/girl of the support team should have been scared by that change of transaction Id and he opted to go that way by blocking you until everything is clarified.I think once Steve checks the matter it is going to be fixed really soon,as long as you have told the truth and I have no reason to believe why would you make up such story.

There is nothing strange about asking for KYC and judging by a few unrelated posts recently, there are some groups that like to target casinos & sportbooks for abusive purposes. Not that it seems to be the case here, but sometimes if you're from a certain region then unfortunately you can get caught up in more stringent checks due to other people who are taking advantage in the same region. In fact it is often a legal requirement for these companies, if they are operating from stronger jurisdictions, that they gather such information for the financial regulators. They may have lots of different triggers that cause them to ask for such validation but eventually it is likely to happen.

Easteregg69

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Quote from: Jumpy192 on January 17, 2023, 02:32:58 PM

I opened up an account with Sportsbet.io and deposited about 250 dollars worth of bitcoin, after I had won my bet I tried to withdraw and it did not let me. Eventually the team wanted me to KYC which I did successfully. After a couple of days, they replied that I had used a double spent on my bitcoin and took my winnings and my deposit. I tried emailing them again because this was 100 percent not true but they have not been responding to me. The day I deposited my bitcoin there was a backlog on the blockchain. Eventually I sent the same transaction again so that it could be confirmed quicker. But this ended up getting my money taken. I have only heard good things about sportsbet.io and it sucks that this happened to me. Most of my friends and even my girlfriend had an account with them that works fine. Of course it?s me that got the crap end of the stick. My username is jumpy192

Wager requirements, Surprise KYC and no prolonged playtime. That is real gambling. Your broker will go thief on you if you think you can just walk in and take the money.

Wakate

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Quote from: Jumpy192 on January 17, 2023, 03:32:55 PM

Quote from: Oshosondy on January 17, 2023, 03:27:28 PM

I will advice you not to increase the fee anytime you are paying for something, once the fee has been increased, the transaction would be replaced and with new transaction ID. This can confuse the person or the site that you are paying. Explain to their customer care, if true that you double spend the transaction and you still send the same amount, Sportbet should give you your money and the winning.

I am hoping so but I have seen some not so good stories on here. Fingers crosses

You don't have to bother too much because you will sure get your funds back if what you had written is true. You know sometimes we can be prone to make mistakes and this is usually due to misconception of how see the matter.
Finger cross...try as much to pm Steve so that he can help you resolve the differences you have with the other customer care representatives you had conversed with. This is a serious matter since there is an evidence to back all your claims. Relax and await other significant responses.

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Quote from: swogerino on January 17, 2023, 03:45:54 PM

however it is the first time I see some reputable casino asking KYC for such a ridiculous amount like 250 dollars,as far as I remember I used to withdraw 1000 dollars here at Sportsbet a couple of years ago without a single problem,most likely laws have changed as I don't see any other reason for them to do so.

I can guarantee you that no laws changed, they probably asked OP to KYC because of the current issue OP is complaining about here, a casino can ask a gambler to KYC even if it's $10 the gambler deposited, and the casino thinks or feels the gambler is trying to cheat their system, probably due to some activities they found or noticed in the gamblers account..

So personally, I am not surprised OP was asked to KYC to withdraw his winning which I believe the $250 he deposited was part of, due to the casino misunderstood the reason op did the double spend transaction, sportsbet.io eventually thought OP was a cheater, which is why he was asked to KYC.

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Quote from: Jumpy192 on January 17, 2023, 03:48:44 PM

Quote from: swogerino on January 17, 2023, 03:45:54 PM

Sportsbet is one of the reputable casinos in here,once they verify everything you say and the best person is Steve as already mentioned here,I am sure that you will get all your money back,deposited amount plus winning amount.The casino where you have chosen to play would surely not blow up their reputation for that ridiculous amount,however it is the first time I see some reputable casino asking KYC for such a ridiculous amount like 250 dollars,as far as I remember I used to withdraw 1000 dollars here at Sportsbet a couple of years ago without a single problem,most likely laws have changed as I don't see any other reason for them to do so.

I thought that the KYC was odd as well. I at first resisted in doing it but saw that I would not be able to have an account with them if I did not. So I went ahead and went through the process. I really never expected them to close my account and take the entire balance. I really hope it was some mistake or a mixup because I do understand that they would not blow up there reputation for that amount.

I am sure this will be clarified really soon,do not worry,Sportsbet has been here from a lot of time and as I said they are from the reputable ones with many members here choosing them as their favorite sport betting provider.Most likely is a human mistake,the guy/girl of the support team should have been scared by that change of transaction Id and he opted to go that way by blocking you until everything is clarified.I think once Steve checks the matter it is going to be fixed really soon,as long as you have told the truth and I have no reason to believe why would you make up such story.

Topic: Sportsbet.io took my money (Read 472 times)