the story sounded like someone got offended and wanted to make you suffer for it. I am not sure if this would help but I think you should contact stunna their representative here in the forum and tell him the whole issue. there's no guarantee if you'd get a response though. I am really curious what response would stake make(if they ever responded)
I suggest sharing the link of the thread from the forum stake. some members might consider this copy/pasted post as plagiarism.
Topic: Stake Casino - page 2. (Read 367 times)
I wanted to share my experience with Stake Casino. Rather than typing something new I have just copied and pasted my thread on the Stake forum. I will probably add to it and I will answer any questions anybody has.
I just wanted to give everyone an update to why I have not played and why today I have asked for my account to be closed. I will skip everything up until about a month ago where I feel all my issues started. I had no problems with anyone here up until then. The only complaint I ever had was my RTP was simply much lower than I felt was right. So, about a month ago I had been on a four-month losing streak (around a million dollars in slots given back) and I had some questions for my host. My host was someone I didn’t expect a lot from when it came to answers as I got the “company” run around answers or “let me ask or look into it”. A lot of my important questions were unanswered. There was a day I was in Sports chat and Eddie’s name got brought up as I think he had just rained the room. During this someone had asked me if I had Eddie as a host and I said no. They said I should as he “takes care” of him. I asked a few questions about if getting a new host was simple and the norm and was told yes but half the room it seemed like. People went on to tell me they could send me his TG and contact information. In the meantime, I reached out to live customer support and asked them the process of switching to Eddie. They said they just talked to him, and he said to tell my host and she will switch me to him. I went back to sports chat and still had people asking if I wanted his contact. I told them what customer support had said and I was going to message my host but sure give it to me. I told them how to reach me. This got me a mute for about 10 minutes from chat. When I messaged my host, she said Eddie isn’t taking any new players. We went around and about for a day, and she finally gave me his email which I messaged. To say Eddie was helpful would be and exaggeration. Basically, all he cared about was wanting to know what my host did to me. After going in circles with Eddie and him eventually saying he would switch me, but it was a hassle I told him I will just stick with my host as I wasn’t playing for about a week waiting for this to all get fixed and I had taken all my money off the site. This was never meant to be this much drama. Everyone said it was common and easy. I messaged my host and told her lets try and move forward and forget the past, etc. I deposited some money back on to the site to play. A day later I get the message below from my host and this was confirmed as well when I couldn’t chat again and emailed customer support.
Did you receive any email message from us by any chance? 🤔
It seems your account is placed to withdraw only mode due to 2nd KYC level required. It's a very painless procedure, all you have to do is fill in data on this page:
(took this link out as it was a personal link)
After verification is successfully confirmed, your account will be fully active again.
Let me know in case you need any further assistance with this, please.
At this point I could not chat, tip, transfer money, etc. The only thing I could do was withdraw money. I reached out to Eddie where just like the first time he was lessthann helpful. I came to the website and was told at the very beginning my privacy would always be respected. If I wanted a website to go through levels of verification I would have gone to other places. If this is what is expected, then I should have just been told that and I would have not signed up. I was specifically told my privacy would always be respected. I still have no clue what created these issues, but my thought is it all started when I asked for a new host. Is my host this insecure? Likely. Also, I didn’t mention but around the time of my asking for a new host I had also banned myself from slot play. Did this play a part? Likely as well. Either way I will not be back this website, and this will not be the last of my story.
There are many things I want to go into but won’t here on this website as this might not even be shown. I plan on providing much more things and information to everyplace I know because I would not want this to happen to them. Stake can reply however they want and make this situation look like something it isn’t, but I have never had more than one account, never signed anyone up as an affiliate, never signed up as an affiliate, and never broke any rules. If stake can do this to someone who did what I did for the community, then don’t think they can’t and won’t do it to you or others. More to come about many things but away from this website. I will find other platforms to have my full story out which includes over 50 documents. If Stake wants to reach out to me, you know how to find me. To everyone playing on this site I wish you the best of luck and be careful. Take care.
* I will add more to this but at least wanted to start with this so people who might be looking into Stake under some of the thoughts I was don't run into the same issues.
I just wanted to give everyone an update to why I have not played and why today I have asked for my account to be closed. I will skip everything up until about a month ago where I feel all my issues started. I had no problems with anyone here up until then. The only complaint I ever had was my RTP was simply much lower than I felt was right. So, about a month ago I had been on a four-month losing streak (around a million dollars in slots given back) and I had some questions for my host. My host was someone I didn’t expect a lot from when it came to answers as I got the “company” run around answers or “let me ask or look into it”. A lot of my important questions were unanswered. There was a day I was in Sports chat and Eddie’s name got brought up as I think he had just rained the room. During this someone had asked me if I had Eddie as a host and I said no. They said I should as he “takes care” of him. I asked a few questions about if getting a new host was simple and the norm and was told yes but half the room it seemed like. People went on to tell me they could send me his TG and contact information. In the meantime, I reached out to live customer support and asked them the process of switching to Eddie. They said they just talked to him, and he said to tell my host and she will switch me to him. I went back to sports chat and still had people asking if I wanted his contact. I told them what customer support had said and I was going to message my host but sure give it to me. I told them how to reach me. This got me a mute for about 10 minutes from chat. When I messaged my host, she said Eddie isn’t taking any new players. We went around and about for a day, and she finally gave me his email which I messaged. To say Eddie was helpful would be and exaggeration. Basically, all he cared about was wanting to know what my host did to me. After going in circles with Eddie and him eventually saying he would switch me, but it was a hassle I told him I will just stick with my host as I wasn’t playing for about a week waiting for this to all get fixed and I had taken all my money off the site. This was never meant to be this much drama. Everyone said it was common and easy. I messaged my host and told her lets try and move forward and forget the past, etc. I deposited some money back on to the site to play. A day later I get the message below from my host and this was confirmed as well when I couldn’t chat again and emailed customer support.
Did you receive any email message from us by any chance? 🤔
It seems your account is placed to withdraw only mode due to 2nd KYC level required. It's a very painless procedure, all you have to do is fill in data on this page:
(took this link out as it was a personal link)
After verification is successfully confirmed, your account will be fully active again.
Let me know in case you need any further assistance with this, please.
At this point I could not chat, tip, transfer money, etc. The only thing I could do was withdraw money. I reached out to Eddie where just like the first time he was lessthann helpful. I came to the website and was told at the very beginning my privacy would always be respected. If I wanted a website to go through levels of verification I would have gone to other places. If this is what is expected, then I should have just been told that and I would have not signed up. I was specifically told my privacy would always be respected. I still have no clue what created these issues, but my thought is it all started when I asked for a new host. Is my host this insecure? Likely. Also, I didn’t mention but around the time of my asking for a new host I had also banned myself from slot play. Did this play a part? Likely as well. Either way I will not be back this website, and this will not be the last of my story.
There are many things I want to go into but won’t here on this website as this might not even be shown. I plan on providing much more things and information to everyplace I know because I would not want this to happen to them. Stake can reply however they want and make this situation look like something it isn’t, but I have never had more than one account, never signed anyone up as an affiliate, never signed up as an affiliate, and never broke any rules. If stake can do this to someone who did what I did for the community, then don’t think they can’t and won’t do it to you or others. More to come about many things but away from this website. I will find other platforms to have my full story out which includes over 50 documents. If Stake wants to reach out to me, you know how to find me. To everyone playing on this site I wish you the best of luck and be careful. Take care.
* I will add more to this but at least wanted to start with this so people who might be looking into Stake under some of the thoughts I was don't run into the same issues.
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