Topic: ➡➡ STAKE.COM customer service cheated on weekly boost (Read 379 times)

Are you saying that how much this user wagered each week was irrelevant and the amount of the weekly bonus depends solely on the rank?
If that were the case, this issue would be completely pointless.

That was sort of my take on this as well. Even the bonus he’s complaining about receiving seems pretty generous when you consider they work on likely small margins. This is why you should gamble for entertainment and not to make money. You find yourself complaining about the bonuses you receive not being enough. Without evidence and a better lined out example of what went wrong besides the bonus being lower this time than last time, it’s hard to take seriously.

A site is not gonna give you 5$ each week if you wager 5$ lmao. They would go broke quick if they did that for every player. Maybe try uploading some images of your conversation and proof.

I am plat4 and getting about 15 bucks even without any wager..just so you know

They changed the way weekly boosts are calculated to include more loss back a few weeks ago.  That means players with minimal losses or profit for the week will receive less, and players with bigger losses will receive more.

Opening a scam accusation about a bonus that is basically whatever they want to give you is pretty silly though.  Even if they gave you 1 cent, or decided to stop the weekly boost completely, it wouldn't be a scam.

I am plat4 and getting about 15 bucks even without any wager..just so you know

I would like to add, but my bets section shows only casino bets. i wish i could prove it to you

Something which is going to be difficult to prove, after all stake did not really scammed the OP since this is a bonus problem and there could be many explanations possible, like a change in the size of the bonus to old clients, technical difficulties, the OP not qualifying for a bigger bonus due to the games they played during that week and an interminable number of reasons that could be used to explain this issue away, so unless he can demonstrate that whatever bonus he was to receive was in fact stolen by someone at stake there is not much of a case here.

The amount doesn't matter in any scam accusation no matter how low it is. However, the OP is raising a scam accusation in regards with the technical difficulties on the weekly bonus link as well as unfair amount of weekly bonus provided.

Since the casino or platform mentioned is a reputable platform, OP must provide any evidence to support his claim such as the screenshot of broken weekly bonus link, conversation from customer support, estimated weekly bets and bonuses, and any other evidence that will back up his accusation to the said platform.

These numbers are total nonsense.

I have an abandoned account (plat 2) where I dont deposit and only play with weekly/monthly bonus.

My weekly bonus is ALWAYS exactly 2$. Even if I play bit and win so I go to around 600$ wager its 2$.

So I dont know how you can imagine getting more.

I don't know what is his real problem.

As the members above explained to you, you cannot complain about the free money, this is just good faith, but if you face a problem, for example, if they confiscate your money for no reason, then you can file a lawsuit there in the accusations section.
You can also write in their thread and ask why the bonus level has been reduced. Maybe there is something wrong with the system or you don't deposit regularly.

Those who use stakes know that a weekly bonus is given according to the amount of your bet.
I've been betting on stake.com for about 2 years. and my level is platinum . Because of my level, even if I bet $5 at the lowest, they place an average of $5 each week. The higher the bet volume you create, the more you get of course. but even if I bet 5 dollars until now, I always got at least 5 dollars weekly bonus. We always get the bonus via the link they post on telegram. Anyway, let's get to the point.

For the first time, my weekly bonus link didn't work.


When I called customer service they always lingered. Last week I made an average of 10 dollars bet. They gave a 6 dollar bonus. My bet amount this week was 600 dollars on average. but my bonus amount this week is only 4 dollars!!!! And I did not get it via the weekly bonus link. they sent it to my safe without using the bonus link. They tried to trick me with 4 dollars because they couldn't find a solution to the bonus link not working or not to bother with it. However, they should have given me a bonus of at least 20 dollars on a 600 dollar bet. I know well the bonus amount given according to the bet amount. Because I've been betting here for 2 years and I'm getting a bonus every week.
When I ask customer service about this issue, they are not helpful at all and just ignore it.


customer service cheated

The reason why I open this topic is that so many big bookies can't find a solution to the bonus link that doesn't work and they give the lowest weekly bonus amount to close my mouth.
The essence of the subject is water. I bet 10 dollars last week and they gave a 6 dollar bonus. I bet 600 dollars this week, they gave a 4 dollar bonus ... they didn't give me my right. The reason why I bet here is that they are a rich betting office in terms of bonuses...


when I asked them about it;
Last week, a $6 bonus for a $10 bet, and a $4 bonus to a $600 wager this week, how is it possible? You can't pay 4 dollars and close my mouth because the bonus link doesn't work. When I ask the customer service about this, they run away like a cowardly chicken, they definitely do not answer my question.