Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.
Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.
So, saying he doesn't know about this makes 0 sense.
This situation seems quite strange to me as well. Information about bonuses is always very visible. Perhaps, however, it is about other benefits that the OP did not use.
Either way, this situation must be considered individually by the Administration.
On the other hand, we do not know why his account is inactive.
If he intentionally decline the use of benefits then why he is here trying to Ruin one good gambling site reputation? and also OP seems to be a Newly created account that try to shout out the name of Stake by the reason that we don't really know.
There is a ticket that can be filed as stake support is always there to give answer , and also He can directly PM the Admin here in forum for quick response but instead? he create this thread and quoting another existing thread about Steak issue, this seems to be strategically delivered and not really an newbie case.
I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.
Then Maybe He missed the chance of directly communicating because he did not mentioned here in His thread .