I'm new to cryptocurrency but already have a bit of advice to others who are new:
Avoid Coinbase like the plague.
I jumped through their hoops last week with scans of a driver's license and utility bill, then verified my bank account Monday morning.
I immediately placed an order for .5 BTC, which cost $288.57 with fees.
Then I was told they had exceeded their buy order for the day, so I wouldn't get anything until Friday - and that I would receive the exchange rate Friday.
So I wait all week. They withdrew my money on Wednesday, so I had no reason to believe the transaction wouldn't go through.
Until Friday morning, when they canceled, saying it was a "high risk transaction" and that I should "try again in a few weeks."
A "high risk transaction" - after they have scans of my utility bill and driver's license, and TOOK THE MONEY from my bank account?
"Try again in a few weeks" - why, so they have another chance to gamble with my money?
They blame the "high risk" label on a "robot" they claim to have no control over.
I don't believe that, and hope you won't either.
Avoid these con artists. I'm already out $100+ on this small transaction because they failed to deliver what they promised.
I never had any problems with coinbase. Actually only have positive things to say about them.
I never had to give them my drivers license or utility bills. I just entered my info, it verified, done. Then wait 30 days to buy 50BTC/day. All's been going great.
The OP may just be a sketchy person that was caught in their filter. May have a tainted record of high number disputes. Who knows. There is a reason for everything though.
Also use your brain. Why would you buy futures during times of such volatility? Why didn't you just wait until they had coins they could guarantee you the price for right then? Think.