Stuck transaction since June | Bitcointalksearch.org

hosseinimr93

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Quote from: n0nce on November 05, 2022, 04:17:55 PM

I was suspecting that OP may just have transferred funds from a 'trading account' to a 'main wallet account' and therefore only received a UUID-type 'transaction ID' instead of an actual Bitcoin transaction ID.

In the case of transferring the fund from trading account to the main wallet, they must make an on-chain transaction with real transaction ID.
Blockchain.com trading account is custodial while their wallet is non-custodial. So, it's impossible to transfer the fund from trading account to the main wallet without making a real bitcoin transaction.

Quote from: n0nce on November 05, 2022, 04:17:55 PM

Another theory is that the exchange gives you a 'transaction ID' before actually creating the real withdraw transaction.

It seems that this is how blockchain.com trading account works.

Quote from: n0nce on November 05, 2022, 04:17:55 PM

However this identifier is purely internal and only matters within the exchange; only its support team can pull out more information and check what's wrong when given that UUID.

Exactly.

n0nce

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Quote from: Pmalek on November 05, 2022, 08:53:05 AM

Quote from: hosseinimr93 on November 05, 2022, 06:12:53 AM

In blockchain.com trading account which is the topic of discussion here, you can withdraw your fund to any address you want directly without any need to moving the fund to another account or your main wallet.

It's good to know that for informational purposes. I am not familiar with the way Blockchain.com functions and how their internal wallets are set up. But from n0nce's post, I felt like he was looking for information about exchanges in general. Not specifically the systems deployed by Blockchain.com.

Thanks for the clarification to the both of you! I was suspecting that OP may just have transferred funds from a 'trading account' to a 'main wallet account' and therefore only received a UUID-type 'transaction ID' instead of an actual Bitcoin transaction ID.

Another theory is that the exchange gives you a 'transaction ID' before actually creating the real withdraw transaction. Since they do those in batches (tons of withdrawals in one transaction with multiple outputs), it can take a while to go through. By giving you a unique identifier in the meantime, you have something to refer to if there's an issue (such as here).

However this identifier is purely internal and only matters within the exchange; only its support team can pull out more information and check what's wrong when given that UUID.

Pmalek

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Quote from: hosseinimr93 on November 05, 2022, 06:12:53 AM

In blockchain.com trading account which is the topic of discussion here, you can withdraw your fund to any address you want directly without any need to moving the fund to another account or your main wallet.

It's good to know that for informational purposes. I am not familiar with the way Blockchain.com functions and how their internal wallets are set up. But from n0nce's post, I felt like he was looking for information about exchanges in general. Not specifically the systems deployed by Blockchain.com.

hosseinimr93

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Quote from: Pmalek on November 05, 2022, 05:47:58 AM

It's similar to when you want to withdraw from the exchange to your personal wallet. If the coins are still in the trading/swaps account, and there is nothing in the primary wallet, the exchange will show you a 0 withdrawable balance.

Not all exchanges work is this way.
In blockchain.com trading account which is the topic of discussion here, you can withdraw your fund to any address you want directly without any need to moving the fund to another account or your main wallet.
For example, kucoin is one of the wallets works in the way you described above. In Kucoin, each user has two accounts. One is for trading and the other one is used for deposits and withdrawals.

Pmalek

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Quote from: n0nce on November 03, 2022, 06:31:05 AM

I may be totally wrong here, but do exchanges maybe sometimes use this type of workflow?

Code:

Trading account <---> Wallet 'account' <---> Actual Bitcoin wallets

The wording might be different, but yes, something like that. When you deposit funds to the exchange, they get deposited to a main/primary wallet. Let's say you deposited BTC. If you open any trading pair with BTC, the exchange will show you that you have no funds in your account even though you made a deposit. But to be able to trade, you need to go into your exchange wallet and move the coins from your primary account to your trading/swaps account. The usual password/PIN/2FA might be required. Only after you do that, the correct balance will show up when you want to exchange BTC for some other coin.

It's similar to when you want to withdraw from the exchange to your personal wallet. If the coins are still in the trading/swaps account, and there is nothing in the primary wallet, the exchange will show you a 0 withdrawable balance. The funds have to be transferred to the main account so you can withdraw them from there.

hosseinimr93

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Quote from: n0nce on November 03, 2022, 06:31:05 AM

Well spotted! I'm not familiar with trading accounts or blockchain.com, but maybe worth checking whether there's also a 'funding account' or anything like that which allows you to actually withdraw funds?

Blockchain.com trading account works like an exchange and you can trade bitcoin and some other cryptocurrencies there.
In blockhchain.com, there is no funding account or something like that. If you have verified your identity, you should be able to withdraw your fund from your trading account to your main wallet or any address you want directly.

For more information:
How do I withdraw from my Trading Account?

n0nce

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not your keys, not your coins!

Quote from: hosseinimr93 on November 02, 2022, 12:47:09 PM

The transactions shown in the images you shared have been made from your trading account, not your wallet.

Well spotted! I'm not familiar with trading accounts or blockchain.com, but maybe worth checking whether there's also a 'funding account' or anything like that which allows you to actually withdraw funds?

I may be totally wrong here, but do exchanges maybe sometimes use this type of workflow?

Code:

Trading account <---> Wallet 'account' <---> Actual Bitcoin wallets

NeuroticFish

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Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

I come back to this. Since you've used the "trading wallet", you didn't send from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs.
Since trading wallet is custodian wallet, that's probably a deposit address for you, and then Blockchain.com handles the funds there as they wish (since it's actually their wallet) as long as your account remains funded.
That's why there were those confusing transactions. At the point you've send to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc, Blockchain.com should have been sending (when they've processed the transaction request) from wherever they wanted/had available funds. Just this didn't happen, there was no transaction in June towards 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc. And this means that Blockchain.com didn't send it.

Quote from: hosseinimr93 on November 02, 2022, 12:47:09 PM

Contact blockchain.com support and ask them why these transactions haven't been processed. They have full control over trading accounts.

This is the main conclusion.

@Kingyouree: Blockchain.com support is the only one that can help you since they are in control of the wallet. They have the private keys for the custodian "trading" wallet. They should have been sending the transactions, but didn't. Be prepared with tons of patience, since afaik they used to be very slow in answering.

dansus021

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Quote from: hosseinimr93 on November 02, 2022, 01:40:13 AM

You can use transaction accelerators like ViaBTC when your transaction is unconfirmed and you want it to be confirmed fast.
The case is different here. The transaction hasn't been broadcast to the network and doesn't exist in the mempool at all.

oh I see, I also have this kind of problem with Binance Smart Chain but i can cancel just by send 0 amount to same address and give little bit of fee and add same nonce

Piesel

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This case is an unusual one at this moment waiting for months for a transaction to drop in receiver wallet.

I guess the best thing to do at this point is to contact the support of the wallet you using since i already notice you ued a trading account which may need verification .

BITCOIN4X

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Quote from: hosseinimr93 on November 02, 2022, 12:47:09 PM

The transactions shown in the images you shared have been made from your trading account, not your wallet.
I haven't ever used blockchain.com trading account and I don't really know how it works. I just know that KYC is mandatory in blockchain.com trading account. Have you verified your identity? That may be why they haven't processed your transactions.
Contact blockchain.com support and ask them why these transactions haven't been processed. They have full control over trading accounts.

Exactly, and I guess that must be the reason why the transaction hasn't been processed.

It's unbelievable that transactions will be delayed that long, as I'm sure even transactions with a 1 sat/byte fee will be included in the block when the fees drop. Obviously something happened to the transaction, and it's likely that the OP hasn't done any KYC verification for his blockchain trading account.

hosseinimr93

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The transactions shown in the images you shared have been made from your trading account, not your wallet.
I haven't ever used blockchain.com trading account and I don't really know how it works. I just know that KYC is mandatory in blockchain.com trading account. Have you verified your identity? That may be why they haven't processed your transactions.
Contact blockchain.com support and ask them why these transactions haven't been processed. They have full control over trading accounts.

Kingyouree

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Quote from: Kingyouree on November 02, 2022, 10:43:11 AM

Quote from: Daltonik on November 02, 2022, 09:41:39 AM

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really.. I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

The address 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc had only two transactions and it was May 18, 2022 and there was no address 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs among the senders, or when sending you specified an incorrect or distorted address, in which case the transaction passed by the address that you specified.

https://blockchair.com/storage/pdf/bitcoin/address/3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc_en_usd_2022-06-17_2022-06-22_1.pdf
https://blockchair.com/storage/pdf/bitcoin/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs_en_usd_2022-06-17_2022-06-22_1.pdf

https://i.imgur.com/XBOOTIj.jpg https://i.imgur.com/1NyAbn9.jpg

Quote from: NeuroticFish on November 02, 2022, 06:00:02 AM

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really..

Upload the picture to https://postimages.org/ or https://imgur.com/ and post here the link. Make sure you don't post anything that can get your money stolen.

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

Just look at https://mempool.space/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs and click "show all" for all transactions.
You've sent in 16th of June (maybe that's in my timezone though), also in 23rd of June and 2nd of November, all to 3L1p2tUHPwrRN3qgf4Hm1R73e29hFshbnp
Are those your transactions?!

I am on my phone and new to forums I'll try to upload pics

Quote from: Daltonik on November 02, 2022, 09:41:39 AM

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really.. I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

The address 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc had only two transactions and it was May 18, 2022 and there was no address 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs among the senders, or when sending you specified an incorrect or distorted address, in which case the transaction passed by the address that you specified.

https://blockchair.com/storage/pdf/bitcoin/address/3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc_en_usd_2022-06-17_2022-06-22_1.pdf
https://blockchair.com/storage/pdf/bitcoin/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs_en_usd_2022-06-17_2022-06-22_1.pdf

https://i.imgur.com/XBOOTIj.jpg https://i.imgur.com/1NyAbn9.jpg

https://i.postimg.cc/tZKGSLGG/Screenshot-2022-11-01-17-10-43-871.jpg

https://postimg.cc/RqpgBcWq

https://postimg.cc/z3yfdrW6

Kingyouree

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Quote from: Daltonik on November 02, 2022, 09:41:39 AM

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really.. I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

The address 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc had only two transactions and it was May 18, 2022 and there was no address 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs among the senders, or when sending you specified an incorrect or distorted address, in which case the transaction passed by the address that you specified.

https://blockchair.com/storage/pdf/bitcoin/address/3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc_en_usd_2022-06-17_2022-06-22_1.pdf
https://blockchair.com/storage/pdf/bitcoin/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs_en_usd_2022-06-17_2022-06-22_1.pdf

https://i.imgur.com/XBOOTIj.jpg https://i.imgur.com/1NyAbn9.jpg

Quote from: NeuroticFish on November 02, 2022, 06:00:02 AM

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really..

Upload the picture to https://postimages.org/ or https://imgur.com/ and post here the link. Make sure you don't post anything that can get your money stolen.

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

Just look at https://mempool.space/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs and click "show all" for all transactions.
You've sent in 16th of June (maybe that's in my timezone though), also in 23rd of June and 2nd of November, all to 3L1p2tUHPwrRN3qgf4Hm1R73e29hFshbnp
Are those your transactions?!

I am on my phone and new to forums I'll try to upload pics

Quote from: Daltonik on November 02, 2022, 09:41:39 AM

Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really.. I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

The address 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc had only two transactions and it was May 18, 2022 and there was no address 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs among the senders, or when sending you specified an incorrect or distorted address, in which case the transaction passed by the address that you specified.

https://blockchair.com/storage/pdf/bitcoin/address/3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc_en_usd_2022-06-17_2022-06-22_1.pdf
https://blockchair.com/storage/pdf/bitcoin/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs_en_usd_2022-06-17_2022-06-22_1.pdf

https://i.imgur.com/XBOOTIj.jpg https://i.imgur.com/1NyAbn9.jpg

Daltonik

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Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really.. I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22 And last two since cash app changed my wallet July 4th to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq and Nov 2nd to 34NioB5f7RiFc1nsvBg4rMQ6MXDmCPLzRq

The address 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc had only two transactions and it was May 18, 2022 and there was no address 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs among the senders, or when sending you specified an incorrect or distorted address, in which case the transaction passed by the address that you specified.

https://blockchair.com/storage/pdf/bitcoin/address/3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc_en_usd_2022-06-17_2022-06-22_1.pdf
https://blockchair.com/storage/pdf/bitcoin/address/3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs_en_usd_2022-06-17_2022-06-22_1.pdf

theskillzdatklls

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Quote from: BlackHatCoiner on November 01, 2022, 01:55:21 PM

Bitcoin transaction IDs are consisted of 64 hexadecimal characters, without minus sign. An example:

Code:

4a5e1e4baab89f3a32518a88c31bc87f618f76673e2cc77ab2127b7afdeda33b

These strings you've written aren't familiar.

Quote from: theskillzdatklls on November 01, 2022, 01:42:10 PM

I had this problem last year. I had to wait, I don't know, 3-4 months before they were dropped by the network.

This sounds strange. Unconfirmed transactions are commonly dropped by the nodes' mempool after 2 weeks by default, if they aren't included into a block until then. You must have meant something else.

I'm not a tech wizard. I sent it from a Trezor and then it never processed because of too low of a fee. There's no chance it showed back up on Trezor 2 weeks later. It was more around 3-4 months. Whatever that all means on a technical level I don't know.

hulla

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Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming I have a picture I just don't know how to upload it on here I'm on a phone and don't know anything About forums or even bitcoin really.. I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc June 22

No transaction was made out of this wallet on the 17th of June 2022, the transaction of 0.00435814BTC was sent out on Jun 16, 2022, 6:27 AMUTC with TX id 6234a3ef5ae72c222a3fb6fa4d529e387a26f74b42c7668f9b5b8f7e7e66e1c6 and it was confirmed 20mins after but 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc was not receiver address.

PX-Z

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Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

So I sent it to my cash app wallet from my Blockchain wallet and I just haven't received anything but it's pending/confirming

That's make sense, base on this reddit thread^[1]^{(although its already 3 years ago i dont know if their system is still the same)} cash app doesn't provide txid for bitcoin transaction they will only email you when the transaction is complete in other words it was sent successfully and confirmed in the blockchain network.

For this to resolve i suggest to message cash app support^[2] and help center^[3] and tell them complete details regarding your issue.

[1] https://www.reddit.com/r/CashApp/comments/d55rlq/cashapp_btc_transaction_id/
[2] https://cash.app/contact
[3] https://cash.app/help

DaveF

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Crypto Swap Exchange

Does blockchain show it sent and cashapp not received? Or does blockchain show pending still?
Did you contact the support from both places?

You can reach cashapp at https://cash.app/contact or by phone at 1 (800) 969-1940
You can open a ticket with blockchain.com at https://support.blockchain.com/hc/en-us/requests/new

Are these your transactions that you made or is someone else involved?

You might also want to move this post to support board vs the general discussion.

-Dave

hosseinimr93

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Quote from: Kingyouree on November 02, 2022, 05:41:06 AM

I sent it from 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs on the 17th of June to 3KMzcn86gMwdY9GbsemeTKrEw8cJhS8yZc

According to blockchain, no transaction has been between these addresses.
Given the transactions received and sent by 3EkKxC1kDrJc4MvRqkXXyt7mpiA5UCLoRs, it seems to be owned by a custodial service like an exchange and can't belong to your blockchain wallet.

It's impossible that you have made a transaction from this address using your blockchain wallet.

Topic: Stuck transaction since June (Read 560 times)