I was going to write about the topic last summer but somehow I have forgotten it until a few weeks ago. It's about the general PM feature, which I consider as quite messy and I’m still not familiar to use it. Or at least it’s always very complicated.
The current situation:
PM Inbox is separated from Outbox
(1) and the result is an extreme mess if I want to go through the entire PM history I had with someone. Inbox separated from Outbox is not the only issue, even the individual PMs are all spread over the place, depending on the date when I was writing with more than 2 people at the same time
(2).
I don’t know how often you write PMs, I don’t do it often and it's a bit complicated for me.
If I want to quote parts of a PM or look up more than one PM back and it is not quoted in the following PM, you have no possibility to look it up directly. You have to duplicate the tab and go back to quote it or something similar.
So, I had the following idea:
All PMs are set by default in one category (All Messages
(3)). These are sorted in the overview by date
(5) and it’s is also displayed, which person has received the message
(4) and the topic.
In the overview you can select the different users you had PMs with and read the complete PM history of each person.
Below, the content of your PMs is displayed. The conversation is sorted by answers from the person you had PMed
(6) and own messages to them
(7), sorted chronologically. So, you can scroll through the previous conversation
(9) and see all parts of the conversation sorted by date.
The structure is like a messenger e.g. in Telegram, WhatsApp etc.
If you scroll down to the bottom, you can write another PM to the person
(10). You can still have access to the entire conversation so far (by scrolling up at any time
(9)) and the possibility to quote the text
( 8 ) to use parts of it in your new PM.
That would sort out the chaos completely, where you often have to switch between different tabs or windows etc. in order to read the context or to quote things.
If you like, you can also begin a completely new PM to the same person under "new message" with a new subject, creating a new PM history (about a different topic).
Sorry for the unconventional presentation and layout style, I hope you understand what I mean. It would help to improve the PM layout a lot and save time for answering PMs. Especially for those who receive many PMs per day.