what does CA mean
customer appreciation
but I think they changed it to 'customer arsefuck'
LOL
LOL
Topic: Swedish ASIC miner company kncminer.com - page 353. (Read 3050075 times)
customer appreciation
but I think they changed it to 'customer arsefuck'
LOL
LOL
what does CA mean
customer appreciation
but I think they changed it to 'customer arsefuck'
LOL
LOL
what does CA mean
customer appreciation
but I think they changed it to 'customer arsefuck'
LOL
what does CA mean
I asked Anna to explain what does "For Neptune Batch 1 and 2 customers, All refunds will be refunded in dollars and you can refund up to shipment" mean.
and she replied:
"This is not reconsiderable"
Who can explain such Knclish to me?
and she replied:
"This is not reconsiderable"
Who can explain such Knclish to me?
i would presume that means, until the rig is boxed and shipping arranged via a courier, you should be able to refund.
I asked Anna to explain what does "For Neptune Batch 1 and 2 customers, All refunds will be refunded in dollars and you can refund up to shipment" mean.
and she replied:
"This is not reconsiderable"
Who can explain such Knclish to me?
and she replied:
"This is not reconsiderable"
Who can explain such Knclish to me?
They rather keep 12k cash than mine with extra miners that will roi 6 btc.
KnC confirmed today that all Neptune "Customers who have previously requested a refund will receive their refund, they will not have any miners shipped to them."
They also confirmed that for people whose refund is not already in the queue and are trying to request one at the last minute: "All orders are now finalised, no details can be changed at this late stage. This also includes any minor changes, such as shipping address modifications. All information is now locked in and has been given to our manufacturing facility."
So if you hung onto your order right down to the last week of Q2, time to start planning on how/where to install your Neptune!
They also confirmed that for people whose refund is not already in the queue and are trying to request one at the last minute: "All orders are now finalised, no details can be changed at this late stage. This also includes any minor changes, such as shipping address modifications. All information is now locked in and has been given to our manufacturing facility."
So if you hung onto your order right down to the last week of Q2, time to start planning on how/where to install your Neptune!
the source of such information? until what time did they set up the deadline? I am not informed about this at all.
I'm directly quoting KnC forum, check it yourself.
KnC confirmed today that all Neptune "Customers who have previously requested a refund will receive their refund, they will not have any miners shipped to them."
They also confirmed that for people whose refund is not already in the queue and are trying to request one at the last minute: "All orders are now finalised, no details can be changed at this late stage. This also includes any minor changes, such as shipping address modifications. All information is now locked in and has been given to our manufacturing facility."
So if you hung onto your order right down to the last week of Q2, time to start planning on how/where to install your Neptune!
They also confirmed that for people whose refund is not already in the queue and are trying to request one at the last minute: "All orders are now finalised, no details can be changed at this late stage. This also includes any minor changes, such as shipping address modifications. All information is now locked in and has been given to our manufacturing facility."
So if you hung onto your order right down to the last week of Q2, time to start planning on how/where to install your Neptune!
the source of such information? until what time did they set up the deadline? I am not informed about this at all.
But we are not B2C, according to KnC it's B2B.
And there are other laws i think
And there are other laws i think
If you didnt fill out a VAT number when you ordered, then you ordered as a consumer, no matter what KnC claims.
KnC confirmed today that all Neptune "Customers who have previously requested a refund will receive their refund, they will not have any miners shipped to them."
They also confirmed that for people whose refund is not already in the queue and are trying to request one at the last minute: "All orders are now finalised, no details can be changed at this late stage. This also includes any minor changes, such as shipping address modifications. All information is now locked in and has been given to our manufacturing facility."
So if you hung onto your order right down to the last week of Q2, time to start planning on how/where to install your Neptune!
They also confirmed that for people whose refund is not already in the queue and are trying to request one at the last minute: "All orders are now finalised, no details can be changed at this late stage. This also includes any minor changes, such as shipping address modifications. All information is now locked in and has been given to our manufacturing facility."
So if you hung onto your order right down to the last week of Q2, time to start planning on how/where to install your Neptune!
Here we go again with the "consumer protection law will protect us". Every time knc ship, this comes up and ultimately no one does anything.
When RealMalatesta didn't get his refund when he asked, he spoke about getting a European Arrest Warrant for one of the knc company directors and his refund came pretty soon after that.
If you actually want something done and you actually think knc have done something criminal, then file for an arrest warrant. Emailing their customers service team is a total waste of time.
http://en.wikipedia.org/wiki/European_Arrest_Warrant
When RealMalatesta didn't get his refund when he asked, he spoke about getting a European Arrest Warrant for one of the knc company directors and his refund came pretty soon after that.
If you actually want something done and you actually think knc have done something criminal, then file for an arrest warrant. Emailing their customers service team is a total waste of time.
http://en.wikipedia.org/wiki/European_Arrest_Warrant
KnC said for batch 1 and batch 2 Neptune "All refunds will be refunded in dollars and you can refund up to shipment".
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
Ouch. call them.
call them, and for what?
Just say "European consumer law" and they will shit their pants.
according to http://europa.eu/rapid/press-release_MEMO-11-675_en.htm
4) 14 Days to change your mind on a purchase
The period under which consumers can withdraw from a sales contract is extended to 14 calendar days (compared to seven days legally prescribed by EU law today). This means that consumers can return the goods for whatever reason if they change their minds.
Extra protection for lack of information: When a seller hasn’t clearly informed the customer about the withdrawal right, the return period will be extended to a year.
it seems that everyone now has a one-year return period? but how to claim it?
But we are not B2C, according to KnC it's B2B.
And there are other laws i think
what is CA?
KnC said for batch 1 and batch 2 Neptune "All refunds will be refunded in dollars and you can refund up to shipment".
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
Ouch. call them.
call them, and for what?
Just say "European consumer law" and they will shit their pants.
according to http://europa.eu/rapid/press-release_MEMO-11-675_en.htm
4) 14 Days to change your mind on a purchase
The period under which consumers can withdraw from a sales contract is extended to 14 calendar days (compared to seven days legally prescribed by EU law today). This means that consumers can return the goods for whatever reason if they change their minds.
Extra protection for lack of information: When a seller hasn’t clearly informed the customer about the withdrawal right, the return period will be extended to a year.
it seems that everyone now has a one-year return period? but how to claim it?
KnC said for batch 1 and batch 2 Neptune "All refunds will be refunded in dollars and you can refund up to shipment".
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
Ouch. call them.
call them, and for what?
Just say "European consumer law" and they will shit their pants.
Buy some good thermal paste at your electricity hardware store. While that thermal compound/paste like Artic Silver is good, there are much better professional solutions at your electricity hardware store. Thermal tape, paste, compound, glue, gel, pads and even spray.
KnC said for batch 1 and batch 2 Neptune "All refunds will be refunded in dollars and you can refund up to shipment".
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
My order status is still "paid". When I asked for refund, I got reply from Anna:
"As shipping has already started, we are no longer accepting requests for refunds."
Then I insist that my order status is "paid", not shipped, and the reply from Anna is:
"Sorry, no longer possible."
.................................................
Ouch. call them.
call them, and for what?
Probably more rigorous DIY is needed by replacing the whole metal-plate (and fasten the Tower in a different way).
I would probably go back to the old mounting method for the heatsink plus separate VRM heatsinks, I suspect that will provide a better setup since you can get better contact with the individual VRM heatsinks.
Hey padrino, can you point to a link for this method, for those of us who don't know "the old mounting method".
I think they must be burning in everyone's Neptunes before shipping next week. Holy shit! That is a bunch of new Hash power hooked up to the network.
That's the most likely explanation, especially since the number fluctuates both up AND down (currently 6%). At least, I EXPECT them to do a 24-48 hour burn-in on the boards before shipping them to me.
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