Topic: Technical Problems at Cryptsy? - page 3. (Read 5847 times)

Well they seem to have plenty of non-bitcoin coin... so yes... their hot wallets are full (except for bitcoin it seems)...

It you have a Withdrawals with other coin different to bitcoin it's ok.
Confirmed

I did convert most to alts, at a higher price than bittrex. Sort of like backwards arbitrage.

TT

If why not just cancel your  pending BTC withdrawals and either try again or convert to alts. I've read elsewhere that can be done relatively easy. That they will cancel out pending withdrawals either with a support ticket or asking in chat (nicely as you may get banned)

also right now with 9.5 btc pending you are certainly over limit...so how would you expect them to go thru?

Right. I've been able to buy alts and pull out most of my funds. BTC withdrawals still pending.

Pulled out a good bit of DGB, but withdrawals kept getting reduced. Was able to attempt DGB withdrawals over and over, and eventually got it all out. I was able to withdrawal NBT also, but not much available to buy.

TT

just withdrew some alt coins (ioc) to bittrex. no delay no problems. guess I was lucky or just picked correct alt coin. also still waiting on response to upgrade to tier 3

This was multiple withdrawals, with care taken not to exceed the tier2 $2000/day limit.

In fact, I have heard people attributing these problems to withdrawal limits, and that's just nonsense.

I converted to some alts after testing that I was able to withdrawal. Slowly buying DGC, DGB, NBT, and others as any decent quantities were available, then withdrew, moved to bittrex and sold. Very painful process and taking a huge loss, but at least it's better than nothing.

Point is, even when withdrawing alts, if a withdrawal will exceed a limit, there is a warning and the withdrawal does not go through.

This is about by-the-book normal withdrawals that have not been honored.

Can verify for certain others are having the same problem.

TT

so it would be helpful if those having withdrawal issues and care to post about them also include their tier level and the amount they are trying to withdraw. 
because when I read someone is having problems withdrawing 9.5 btc...that equates to over 3,000....which is well over limits for tiers ...up too tier 2.

Fools whining like little bitches? You can't withdrawal BTC either and you know it.

To be clear I would not have taken the time to write two words over 0.01 BTC. This thread was started over two withdrawals involving 9.5 BTC.

There only seems to be technical problems with larger withdrawals, not small ones.

https://bitcointalksearch.org/topic/cryptsy-stopping-withdraw-locking-accounts-without-notifying-users-class-action-1173703

https://bitcointalksearch.org/topic/problem-with-cryptsycom-1206845

https://bitcointalksearch.org/topic/cryptsy-beware-growing-customer-discontent-failing-to-honor-withdrawals-1241032

https://bitcointalksearch.org/topic/cryptsy-secretly-banned-thegrammarhammer-1217578

https://bitcointalksearch.org/topic/cryptsy-btc-withdrawal-problems-1241104

Again, no accusations that Cryptsy has financial problems, or that anything is intentional, but there is no denying that there are problems and I look forward to Cryptsy resolving these problems.

TT

Edit: but I have to agree @Krypt0Fr3ak, login problems and micro withdrawals are petty issues that are a drain on support resources.

LMAO.. Its ding-bat fools jamming up the BC and all staffs attention with their 0.01 micro TX's.
I move vol daily, 0.01 is like chump change.. Not trying to sound arrogant but is true.

Maybe if ppl get with the program and quite whining like little bitches maybe will help us all out.
meh, 0.01 don't make me lol in your face.  

--edit. to put it into context 0.01 = £2.50 @ today's spot price. lolz

Have you read the latest news and problems from cryptsy? They seem to be going full mt-gox. They are definitely the worst exchange right now, just because you havent had any problems because you use 0.01 btc there does not mean other people don't have problems.

Does this raise a question? There is no disputing the fact that some users seem to have withdrawal issues outstanding for quite some time now, but you do not? Just a curious situation, and odd that the solution is taking weeks.


Who cares about the troolbox bans?

This is about what appears to be lots of people with similar withdrawal issues. We can't all be "little bitches" and perhaps some have even followed standard support procedures.

But seriously, if you submit a ticket to cancel a confirmed withdrawal (which is the only way to cancel a withdrawal that's been confirmed), and ask nicely in the chat, you may get a response to your ticket within minutes and the withdrawal canceled.


Completely agree, and as I said previously, people should be careful about accusations.

What I know is, there are many larger BTC withdrawals that are "stuck" as pending for as long as 30 days, but many of the reports are more recent. Some suspect insolvency, but Cryptsy states the problem is technical in nature.

Time will tell.

TT

Just to throw it out there..

I have absolutely NO issues with Cryptsy Exchange. I am fully verified I have been verified for quite some time prior to recent changes.
I was placed into Tier 2 bracket and then upon my request via support ticket Cryptsy bumped me to Tier 3 and I can pull in/out funds as per usual,
I Never had any serious problems with Cryptsy Platform or Support system OR the Cryptsy Staff/team..

Look at the issues Cryptsy have had to face and deal with the past few weeks because of stupid little threads like this. and the coinfart BS.!

Furthermore, partly the reason why most of you got banned from trollbox was because you were asking support based question in chat; and not following correct Support Ticket system..
As JShock (and others) had said on several occasions like 1000+ times "The chat box is not the place to ask direct support question and to stop jumping the queue."


If you are too ignorant and to stupid to follow even the most simplest of suggestions (which then turned to instructions)
well then you deserve to have a 5min/1 hour/day/week/year ban IMHO

Also, Even if banned from chat:

1) You can still trade!!
2) You can still operate the support ticket system!!

You are just unable to chat in the trollbox for the period of your ban time. (between you and me that is a blessing in disguise)
 
It's hardly the end of the world.. AND tbh, Cryptsy done you a favour maybe now you can concentrate on trading more and not getting involved in distracting troll talk.

Quit acting like little bitches over fucking digital money, step up or step off. Help to be part of the solution AND not adding to the problem. 

Look at the size of all those micro-withdrawals on previous page and you wonder why the Blockchain moves slowly, especially during times where extra scrutiny is being placed upon users account. EXPECT SOME DELAYS - PLAN FOR ACCORDINGLY.

Also the whole Bitcoin Lower-S malleability issue.. 

No wonder the blockchain is running a little slowly,
Cryptsy has 300k customers/accounts they need to monitor and watch..
Just think about that for a moment... 300k users that's quite a large number of accounts to keep track of and to keep in compliance with regards to the BSA/AML (https://www.ffiec.gov/bsa_aml_infobase/documents/FDIC_DOCs/BSA_Manual.pdf) etc..


As I also put on TheGrammerHammers Thread here on BCT when she was having issues (Sorry to bring you into this TGH ).
Now check that thread as I believe it has all been rectified at least that was confirmed to me in chat when we both last spoke..

Learn some patients, Treat the community we are all apart of with a little respect and learn to roll with the punches, just like I had to do, Just like you have to do. I was/am no different from you guys.

Cryptsy has never let me down. NEVER!. does that make me a Cryptsy fan-boy? No, more of a rational user making informed choices. its as simple as that.

One final thing. Cryptsy has earned my respect over the years and as a key cornerstone of the altcoin scene, providing a platform for many obscure alts etc over the years we should at least cut them some slack.

They have earned that much from me at least!.

Show some backbone and quit bitching like school yard kids and just get on with it.
There is Plenty of Money to be made everyday on cryptsy and in alts as a whole.
once the kinks have been fully ironed out All this time wasted here would have been for nothing.

Peace!

That is good advice. Thank you. Maybe that could work except the btc is stuck in pending withdrawals. Can't even use it to trade. Will have to try and cancel the withdrawals.

I should have been watching the news more closely because I guess this is nothing new. Damn.

http://siliconangle.com/blog/2015/10/19/bitcoin-exchange-cryptsy-may-have-gone-full-mt-gox-refuses-to-pay-out-customers/

http://www.coinspeaker.com/2015/10/19/bitcoin-and-altcoin-exchange-cryptsy-may-has-withdrawal-issues-says-report-12419/

My last few BTC withdrawals went fine (a week+ ago though) but I have issue with altcoins. Three altcoins which I bought at Cryptsy have wallets "on maintenance" for very long time now, with Crypti (XCR) being absolute recorder at possibly a year offline. I'm occassionaly checking Balances page to see what wallets might be fixed and what other wallets might be offline but I'm not seeing much difference for a lot of time now so my conclusion is that they permanently lost a server that held a dozens of altcoin wallets and all backups (asuming they were making backups).

In any case, instead of withdrawing BTC buy some altcoin that has a working wallet at Cryptsy and a good liquidity then withdraw to working exchanges like Poloniex and BitTrex, convert altcoin back to BTC and withdraw BTC from there. You'll lose a bit of money on price spread but that should bother you much less than a chance to never receive your BTC from Cryptsy.

Look at my second post in this thread. They have a reson to process transaction manually, customers would welcome it if they would knew about a bug. Now they have maybe max. 20 people that could work on that but they are actually there to do some other things. This way nothing is done in time and 20 people can't check manually all withdrawals and process them under 1 hour. This is a part where leading people should explain why did they fail to act in their resposibility and if more staff is requiered to solve this problem, they should hire. Money is problem, even volunteers work (they are allowed to ban verified customers without reason or explanation, which is horrible).

This explains everything including silence on cryptsy side. It is always wrong path to hide something, because this is the way how faces get lost. An official response will follow very soon, I am sure.

Vozdra . here is another thread about same issue.

We've been seeing issues for a long time now.  Look at their volume - Cryptsy 261    $ 168,642    11-06-2015 20:33:18

How are they making payroll?

My prediction - Cryptsy declares bankruptcy before the end of the year.  Possibly lawsuits and criminal investigations.

It seems that you are right.

Well there's your problem... You want them to give up 3400USD worth of coin...  Try asking for $1.