i have not researched if volet is regulated.. but the regulations are clear, volet should release funds unless court ordered to seize funds
infact if regulated volet should not even inform a customer they are being investigated and just continue its service until court ordered.
it cannot just hold funds "until analysed/investigated".
and policies and procedures of how regulated businesses should operate is actually public information.
take some examples
https://www.fincen.gov/sites/default/files/shared/MSB_Exam_Manual.pdf(page 92 of 159)
Identifying underlying Crime
MSBs are required to report suspicious activities above prescribed dollar thresholds
that may involve money laundering, BSA violations, terrorist financing,61 and certain
other crimes. However, MSBs cannot be expected and are not required to investigate or
confirm the underlying crime (e.g., terrorist financing, money laundering, tax evasion,
identity theft, or fraud). Investigation is the responsibility of law enforcement. When
evaluating suspicious activity and completing the SAR-MSB, MSBs should, to the best of
their ability, identify the characteristics of the suspicious activity.
(page 97 of 159)
prohibition of sar-Msb disclosure
No MSB that reports a suspicious transaction, or any director, officer, employee or agent
of the MSB, may notify any person involved in the transaction that the transaction has
been reported. Additionally, no officer or employee of the Federal Government or of
any state, local, tribal, or territorial government within the United States, who has any
knowledge that such report was made, may disclose to any person involved in the
transaction that the transaction has been reported, other than as necessary to fulfill
the official duties of such officer or employee
a msb is not suppose to inform their customer they are under investigation nor prevent the customers activity until they have been ordered by a court.
the most a MSB can do is without explaining reason, inform the customer the business no longer wants the customer to be a customer and allow them to withdraw funds to then ban the customer
(its really worth reading MSB manuals and procedures to learn how laws actually work)
by volet also considering the funds return as being a "refund" instead of a withdrawal.. it appears that volet is pretending that funds received are purchases where funds become volets on receipt. rather than volet being a custodian of users owned funds on deposit
volet is not actually following regulations to the fullest nor having a adequate policy of servicing its users. so i doubt they are compliant if they are regulated. too many fishy rotten processes that volet has mentioned in its tweets
also.
there is actual supreme court case law that has been tested that suspicion/curiosity alone is not a crime. the authorities need to articulate suspicion
of a crime for it to be suspicious when doing a SAR, so there are thresholds for reporting and investigating. they cant just dislike a customer and treat them as a suspect 'coz suspect', they have to meet certain standards
(
identify the characteristics of suspicious activity)
this is why even blockchain analysis companies cant just tag any address as suspicious without actually articulating its linkage to WHY its suspicious. again they cant just tag "suspicious" and think that is good enough to trigger investigations via authorities and MSB's
(identify the characteristics of suspicious activity)
..
there are many manuals and guidelines from FATF, SEC, Fincen about procedures regulated MSB's have to follow. and it appears volet is not following them or lying about its own processes if its regulated