The worst support - page 2. | Bitcointalksearch.org

TrissMerigold

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Quote from: BitPokerio on July 02, 2017, 01:34:24 PM

Who has the worst support in industry? My vote is for polo.

there are plenty of them on my experience , polo , coinbase , mercatox , sportsbet.io , cloudbet i personally never use that site again , i know they are busy but i think its not reliable at all , worst case its possible to lose your money on that site im just spent my time online only to post in btt forum

Nrcewker

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you vote POLONIEX, that because you never use biter.

SHawk

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The worst of all exchange services is poloniex, they can processed one ticket for a whole month without any apology, the best thing is never to have any problem using their service.

My best exchange service is c-cex because they have an outstanding support system.

jaceefrost

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Quote from: bL4nkcode on July 02, 2017, 08:17:41 PM

I must have to agree too that yobit is the worst support ever than those mentioned sites, their support takes weeks and even month/s before they contacted you back with the support ticket you made thats why you need to avoid this exchange so you can't experience what others did before. Wink

Same thoight. Yobit takes even month based on my experience just to fix an issue I encountered on trading. Responses are not professional and bad custkmer service overall. Next is polo and their security is becommkng shitty. I haven't tried other exchanges besides this two and bittrex and c-cex but I never encountered problem in the two so yea.

jorneyflair

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Quote from: BitPokerio on July 02, 2017, 01:34:24 PM

Who has the worst support in industry? My vote is for polo.

Yeah, i think polo and yobit probably ties as being first place. Polo might be winning be a small margin though.

Poloniex actually used to have extremely good customer support until like last month, really. Then they started to have deposit and withdrawal trouble, and they removed the trollbox... At least yobit has a trollbox, even though they banhammer you without any reasoning.

Quote from: Herbert2020 on July 03, 2017, 02:22:43 AM

being slow to answer is bad but i wouldn't call it "worse support" because at least they answer you at some point and your problem will be fixed eventually.

a worst support in my opinion is when they not only never answer you but also they don't care and they don't fix the problems. and with that definition you have Yobit as your only candidate. 90% of their wallets are dead and they have countless wallets listed. the remaining 10% wallets only have funds in a handful of them such as bitcoin, litecoin, dogecoin and the rest are either empty or fake. good luck getting an answer apart from "it will be fixed soon" out of them Tongue

Yobit responds to you if you are someone willing to pay 0.1 BTC to list a pump and dump coin Cheesy

Herbert2020

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being slow to answer is bad but i wouldn't call it "worse support" because at least they answer you at some point and your problem will be fixed eventually.

a worst support in my opinion is when they not only never answer you but also they don't care and they don't fix the problems. and with that definition you have Yobit as your only candidate. 90% of their wallets are dead and they have countless wallets listed. the remaining 10% wallets only have funds in a handful of them such as bitcoin, litecoin, dogecoin and the rest are either empty or fake. good luck getting an answer apart from "it will be fixed soon" out of them Tongue

aTriz

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Quote from: BitPokerio on July 02, 2017, 01:34:24 PM

Who has the worst support in industry? My vote is for polo.

1. Poloniex
2. Yobit
3. Coinbase
4. Changelly(though their customer support is actually quite active, but there are just so many issues).

Quote from: bL4nkcode on July 02, 2017, 08:17:41 PM

I must have to agree too that yobit is the worst support ever than those mentioned sites, their support takes weeks and even month/s before they contacted you back with the support ticket you made thats why you need to avoid this exchange so you can't experience what others did before. Wink

Yobit has definitely never been above median for customer support, and nor have they improved over the years even though there are hundreds if not thousands of accusations opened against them for crappy customer support. But, poloniex right now is on a different level. It's evident that they are trying to end all communication between the staff and the customers, by removing the trollbox, delaying withdrawals and deposits, customer support never responding to anything. At least yobit is willing to take on new shitcoins for a fee, poloniex doesn't even open new markets anymore.

bL4nkcode

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I must have to agree too that yobit is the worst support ever than those mentioned sites, their support takes weeks and even month/s before they contacted you back with the support ticket you made thats why you need to avoid this exchange so you can't experience what others did before. Wink

machinek20

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I have to agree yobit support is kind of disappointing, I think the support in that site is not active, it took a very long time to response and sometimes there are no response at all, if from casino I got a bad experience from fortunejack

veleten

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worst support?
think Yobit wins in this nomination hands down,head and shoulders "above" the rest
sometimes you can feel like you are throwing coins into a wishing well when you send them support tickets
other than that-cool exchange

sweetdesirez

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Quote from: BitPokerio on July 02, 2017, 01:34:24 PM

Who has the worst support in industry? My vote is for polo.

Everyone has different experiences with different providers, The one who is good in my eyes need not necessarily be good for others, and there is no universal metric to define them in one word. OP should have asked for the worst experience one had, it would have been enjoyable and educative to read all the experiences.

tabas

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Quote from: U2 on July 02, 2017, 02:24:28 PM

Blockchain.info, shit

I have a good experience with blockchain.info's support but they haven't helped me out with my problem. The solution came from someone here on forum and I just followed the steps he made for that tutorial. I guess the one that has worst support is yobit.

dquancey

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Had good support from Blockchain.info and Polo to be honest.

Best support I've had was from Bittrex.

Not sure who the worst support would be, I have had issues with users on here before and staff wouldn't hand over their IP/Email even though I proved I'd been scammed, so maybe Bitcointalk staff Grin

U2

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I used to be indecisive, but now I'm not sure...

Blockchain.info, shit, coinbase is ok but they are slow. Polo is sssslow. Like, 5-7 business days for a complicated ticket. Bittrex is usually good but I did have a ticket that was "lost" for a while and I ended up opening a new one that got resolved within a few days. Xapo, not bad really. I didn't have an issue with their speed.

nzhu

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Quote from: BitPokerio on July 02, 2017, 01:34:24 PM

Who has the worst support in industry? My vote is for polo.

Polo. Pathetic.

unamis76

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There's a Service Discussion section for these kind of things...

Xavofat

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Did you see that ludicrous display last night?

Coinbase is up there as well. I recall reading about a case of someone who got their funds stolen from Coinbase, and the support still didn't respond for over a week.

All crypto related customer service teams are absolutely appalling.

BitPokerio

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Who has the worst support in industry? My vote is for polo.

Topic: The worst support - page 2. (Read 1065 times)