Great replies we have here...
The problem is not with the Bitcoin protocol or the technology, it's with human failures and greedy people wanting to get into the action quickly, and setting up half ass businesses
with no support services. Bitcoin cannot take the blame for every Tom/Dick and Harry who open shop and give bad service.
If you get bad service from a bank, will you stop
using the fiat currency, like the dollar or the pound? Nope... Blame the service not the currency.
Agree. There is nothing wrong with Bitcoin technology in Teg case. It is the operator of the site who is wrong. He or she did not give a Teg a clear reason why he or she is not able to revert the transaction. This type of businesses is not helping Bitcoin.
From my understanding, Teg buy Bitcoin from a website.
And why she wanted to pay with Bitcoin that VPN and not having them is a mystery to me. It is like i would go pay with a CYN but i would only have Euros. Ofcourse it will complicate the payment.
I think Teg want to pay using Bitcoin because she wanted to a new way to make payment online. However, the customer service she received made her very disappointed with Bitcoin.
I feel bad for Teg, but this was not a Bitcoin core problem as some of the users said already before me. These are the scammy exchange sites, the kind of people that you will find in any business.
I do agree that purchasing Bitcoin and securing your coins are still two of the hardest things to do while dealing with Bitcoin. I do believe that as time passes this will become easier and easier. I already see many more people offering credit card purchases. This should facilitate Bitcoin buying.
I agree that Bitcoin is not to be blamed here but we have to accept that the procedure of Buying is not so easy for people with limited knowledge about Bitcoin and trading safely and it doesn't matter if they blame Bitcoin or the service, we as a Bitcoin community lose a potential member before they even start their journey.
Agree with what both of you say. I hope that in the future, more and more legit exchanges will open doors to everyone in the world. Providing them an easy way to purchase Bitcoin.
Yeah, some people think that Bitcoin is a company and when you go to exchanges, you're buying directly from the Company and that's why they blame it. I think it's better if people spend some time on this forum before buying, a few days on this forum will teach them a lot about, what bitcoin is firstly, what are the easy ways to buy it and things to look out for when purchasing.
Yes. Others should join this forums and learn a few things about Bitcoin before proceeding to buy Bitcoin on an trusted exchanges. However, the problem here is with the 360 seconds limit for newbie. When I registered here back in the 2013 I only made a few posts and left the community until late 2014. I came back because I somehow learnt about Signature campaign and was interested to join them.