works for me, ya
Thanks for reporting, I'm obviously 'collateral damage' in a wider ban.
I sent an e-mail to their customer care regarding the issue.
Topic: Tigerdirect is now accepting bitcoin!!! (Read 2690 times)
Thanks for reporting, I'm obviously 'collateral damage' in a wider ban.
I sent an e-mail to their customer care regarding the issue.
I've been trying to access TigerDirect.com for 48 hours now, always getting this:
I thought my IP was blacklisted for some reason (previous DHCP leaser was compromised and DDoSing or something alike), but I have tried from a different ISP and I'm still getting the same. Even when proxying from Google Translate, same error (translated...).
According to their Twitter everything is OK for them.
Both IPs that I used were from Switzerland, but if they were geo-locating and rejecting foreign IPs for some reason, I would expect to be redirected to some service page instead of a plain 403 Forbidden page.
So any ideas why I can't access their website? Can you?
Edit: tried from a Rackspace IP using one of my VPS, it works from there.
Code:
Access Denied
You don't have permission to access "http://www.tigerdirect.com/" on this server.
Reference
You don't have permission to access "http://www.tigerdirect.com/" on this server.
Reference
I thought my IP was blacklisted for some reason (previous DHCP leaser was compromised and DDoSing or something alike), but I have tried from a different ISP and I'm still getting the same. Even when proxying from Google Translate, same error (translated...).
According to their Twitter everything is OK for them.
Both IPs that I used were from Switzerland, but if they were geo-locating and rejecting foreign IPs for some reason, I would expect to be redirected to some service page instead of a plain 403 Forbidden page.
So any ideas why I can't access their website? Can you?
Edit: tried from a Rackspace IP using one of my VPS, it works from there.
works for me, ya
I've been trying to access TigerDirect.com for 48 hours now, always getting this:
I thought my IP was blacklisted for some reason (previous DHCP leaser was compromised and DDoSing or something alike), but I have tried from a different ISP and I'm still getting the same. Even when proxying from Google Translate, same error (translated...).
According to their Twitter everything is OK for them.
Both IPs that I used were from Switzerland, but if they were geo-locating and rejecting foreign IPs for some reason, I would expect to be redirected to some service page instead of a plain 403 Forbidden page.
So any ideas why I can't access their website? Can you?
Edit: tried from a Rackspace IP using one of my VPS, it works from there.
Code:
Access Denied
You don't have permission to access "http://www.tigerdirect.com/" on this server.
Reference
You don't have permission to access "http://www.tigerdirect.com/" on this server.
Reference
I thought my IP was blacklisted for some reason (previous DHCP leaser was compromised and DDoSing or something alike), but I have tried from a different ISP and I'm still getting the same. Even when proxying from Google Translate, same error (translated...).
According to their Twitter everything is OK for them.
Both IPs that I used were from Switzerland, but if they were geo-locating and rejecting foreign IPs for some reason, I would expect to be redirected to some service page instead of a plain 403 Forbidden page.
So any ideas why I can't access their website? Can you?
Edit: tried from a Rackspace IP using one of my VPS, it works from there.
I also learned that despite it being the same company (TigerDirect.com), the retail location near me would not accept my Online Gift Card, which makes me furious. I am relegated to dealing with their Florida office who seem totally incompetent.
Don't bother with Online support chat associates, you will have to call and get someone during the day Mon-Friday before 4:30pm Eastern or you're SOL in terms of getting things done.
Soon enough, New Egg, Fry's, and CDW will accept btc and I won't have to manually release my orders.
Don't bother with Online support chat associates, you will have to call and get someone during the day Mon-Friday before 4:30pm Eastern or you're SOL in terms of getting things done.
Soon enough, New Egg, Fry's, and CDW will accept btc and I won't have to manually release my orders.
Have you got in touch with a manager?
I also learned that despite it being the same company (TigerDirect.com), the retail location near me would not accept my Online Gift Card, which makes me furious. I am relegated to dealing with their Florida office who seem totally incompetent.
Don't bother with Online support chat associates, you will have to call and get someone during the day Mon-Friday before 4:30pm Eastern or you're SOL in terms of getting things done.
Soon enough, New Egg, Fry's, and CDW will accept btc and I won't have to manually release my orders.
Don't bother with Online support chat associates, you will have to call and get someone during the day Mon-Friday before 4:30pm Eastern or you're SOL in terms of getting things done.
Soon enough, New Egg, Fry's, and CDW will accept btc and I won't have to manually release my orders.
So...because the first order was royally botched...I got lots of gift certificates because that is the only way you will get anything back after sending your
bitcoin to them if they don't send you products.
Second verse, same as the first. Used my certs to buy another order, used bitcoin to pay the balance and get the 20.00 discount for paying with bitcoin.
Waited three days, and finally decided to contact support again after noticing "Not Shipped" was yet again the default for bitcoin purchases.
Had to contact support, reminded them they could look up transactions themselves on Blockchain.info and that they were quite incompetent to be accepting
a currency they cannot seem to process despite it being already in their bank as US Dollars. Had to give them the transaction ID to the transaction they
requested I complete last saturday.
Noticed they overcharged me again in taxes (something you may want to check with every order, as it is getting me close to free shipping every time now, in the form of yet another gift certificate).
So, hopefully later today a manager will declare I have in fact paid and release my order...5 days after ordering. I am unimpressed Tiger.
bitcoin to them if they don't send you products.
Second verse, same as the first. Used my certs to buy another order, used bitcoin to pay the balance and get the 20.00 discount for paying with bitcoin.
Waited three days, and finally decided to contact support again after noticing "Not Shipped" was yet again the default for bitcoin purchases.
Had to contact support, reminded them they could look up transactions themselves on Blockchain.info and that they were quite incompetent to be accepting
a currency they cannot seem to process despite it being already in their bank as US Dollars. Had to give them the transaction ID to the transaction they
requested I complete last saturday.
Noticed they overcharged me again in taxes (something you may want to check with every order, as it is getting me close to free shipping every time now, in the form of yet another gift certificate).
So, hopefully later today a manager will declare I have in fact paid and release my order...5 days after ordering. I am unimpressed Tiger.
. I guess you are just going to have to wait for newegg to accept bitcoin.
So...because the first order was royally botched...I got lots of gift certificates because that is the only way you will get anything back after sending your
bitcoin to them if they don't send you products.
Second verse, same as the first. Used my certs to buy another order, used bitcoin to pay the balance and get the 20.00 discount for paying with bitcoin.
Waited three days, and finally decided to contact support again after noticing "Not Shipped" was yet again the default for bitcoin purchases.
Had to contact support, reminded them they could look up transactions themselves on Blockchain.info and that they were quite incompetent to be accepting
a currency they cannot seem to process despite it being already in their bank as US Dollars. Had to give them the transaction ID to the transaction they
requested I complete last saturday.
Noticed they overcharged me again in taxes (something you may want to check with every order, as it is getting me close to free shipping every time now, in the form of yet another gift certificate).
So, hopefully later today a manager will declare I have in fact paid and release my order...5 days after ordering. I am unimpressed Tiger.
bitcoin to them if they don't send you products.
Second verse, same as the first. Used my certs to buy another order, used bitcoin to pay the balance and get the 20.00 discount for paying with bitcoin.
Waited three days, and finally decided to contact support again after noticing "Not Shipped" was yet again the default for bitcoin purchases.
Had to contact support, reminded them they could look up transactions themselves on Blockchain.info and that they were quite incompetent to be accepting
a currency they cannot seem to process despite it being already in their bank as US Dollars. Had to give them the transaction ID to the transaction they
requested I complete last saturday.
Noticed they overcharged me again in taxes (something you may want to check with every order, as it is getting me close to free shipping every time now, in the form of yet another gift certificate).
So, hopefully later today a manager will declare I have in fact paid and release my order...5 days after ordering. I am unimpressed Tiger.
Who cares.... 
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Well, they do have customer support.
Yep, you are right. The more popular bitcoin becomes the more they will understand it though.
Quote
i ordered on the 25th, coins are out of my wallet and they claim they dont have them. when i called customer support, i was told to "call bitcoin". theres no way i can explain to this poor guy answering phones how bitcoin works in 5 minutes. i have a total of 2 days, 10 phone calls, 10 emails, to both tiger direct and bitpay, and it doesnt look like anyone has a fucking clue. not a good start at all.
http://www.reddit.com/r/Bitcoin/comments/1wi95l/another_tiger_direct_bitcoin_horror_story/
HAHAHA. Call bitcoin
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Well, they do have customer support.
Yep, you are right. The more popular bitcoin becomes the more they will understand it though.
Quote
i ordered on the 25th, coins are out of my wallet and they claim they dont have them. when i called customer support, i was told to "call bitcoin". theres no way i can explain to this poor guy answering phones how bitcoin works in 5 minutes. i have a total of 2 days, 10 phone calls, 10 emails, to both tiger direct and bitpay, and it doesnt look like anyone has a fucking clue. not a good start at all.
http://www.reddit.com/r/Bitcoin/comments/1wi95l/another_tiger_direct_bitcoin_horror_story/
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Well, they do have customer support.
That's true. Why don't you suggest it to them.
jk, I will shoot them an email later.
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Well, they do have customer support.
That's true. Why don't you suggest it to them.
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Well, they do have customer support.
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Well, they do have customer support.
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
By "they" do you mean tigerdirect or CoinsforTech?
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
Maybe next time.
Who cares....
I just bought a pair of headphones in btc...
Should've given us a try
What's worse, I knew Tiger might not be all that fantastic at handling Bitcoin orders so I specifically contacted a support rep yesterday who assured me it would be here today as promised. Today I learned that was BS and it still has not been processed, claiming they are still waiting on my payment. I ordered Next Day shipping hoping these would be here now.
I'm rather pissed, and it's after hours already so I'll have to contact support tomorrow again to make sure they pull their head out of their ass and ship the damned cards I ordered.
They also appear to have overcharged me on the taxes according to the confirmation email I received.
So now I'm out almost 5 days of mining minimum because they don't know how to look up an invoice.
*Supposedly a manager is scheduled to call me within 24-48 hours and I was supposed to get a notice from another rep regarding the overcharge. Neither has occurred yet.
I'm rather pissed, and it's after hours already so I'll have to contact support tomorrow again to make sure they pull their head out of their ass and ship the damned cards I ordered.
They also appear to have overcharged me on the taxes according to the confirmation email I received.
So now I'm out almost 5 days of mining minimum because they don't know how to look up an invoice.
*Supposedly a manager is scheduled to call me within 24-48 hours and I was supposed to get a notice from another rep regarding the overcharge. Neither has occurred yet.
Im sorry you had to go through all this...
What's worse, I knew Tiger might not be all that fantastic at handling Bitcoin orders so I specifically contacted a support rep yesterday who assured me it would be here today as promised. Today I learned that was BS and it still has not been processed, claiming they are still waiting on my payment. I ordered Next Day shipping hoping these would be here now.
I'm rather pissed, and it's after hours already so I'll have to contact support tomorrow again to make sure they pull their head out of their ass and ship the damned cards I ordered.
They also appear to have overcharged me on the taxes according to the confirmation email I received.
So now I'm out almost 5 days of mining minimum because they don't know how to look up an invoice.
*Supposedly a manager is scheduled to call me within 24-48 hours and I was supposed to get a notice from another rep regarding the overcharge. Neither has occurred yet.
I'm rather pissed, and it's after hours already so I'll have to contact support tomorrow again to make sure they pull their head out of their ass and ship the damned cards I ordered.
They also appear to have overcharged me on the taxes according to the confirmation email I received.
So now I'm out almost 5 days of mining minimum because they don't know how to look up an invoice.
*Supposedly a manager is scheduled to call me within 24-48 hours and I was supposed to get a notice from another rep regarding the overcharge. Neither has occurred yet.
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