Anonymity is guaranteed by not requiring KYC identification. Untraceability is also guaranteed since the receiving and sending transactions are not linked on the blockchain.
We are required by local and international regulations to record some user information such as IP address and location - this is not an illegal service. If it was one, any funds you would receive from us would be blacklisted (much like what happend with Tornado Cash).
Not really. You are not a financial operator, but just a company registered in an offshore jurisdiction without any license in the financial field. Doing any business activity involving currency exchange without a license already makes you an illegal service. Note that just having a registered company doesn't give you a legal permission to perform such business.
I would argue about your statement on Tornado Cash, because they aren't an illegal service comparing with yours, since you are violating far more laws by operating a financial service without an appropriate license.
Without a license for the activity you are performing and being an illegal service you are not required to cooperate with law enforcement agencies, thus, the following term of yours makes absolutely no sense:
4.2. We are entitled to transfer some User data (including, but not limited to Blockchain addresses, IP addresses, User Agents, Browser window dimensions, Browser languages, Browser date and time, HTML Canvas data) to our business partners or governmental bodies at their request to facilitate the prevention and disclosure of prohibited or illegal actions. By accepting these Terms, you acknowledge and agree to your personal data may be transferred in this way.
Also, given that you are collecting Browser window dimensions, Browser languages, Browser date and time, HTML Canvas data, it's pretty easy to tell you are actually WANT to cooperate with the law enforcement as much as possible, because normally this information would never be required by them. There is no way untraceability can be guaranteed by your service, because you keep all possible identifying information for a long time and will disclose it any time to the law enforcement, as well as your third-party partners you resell that will do the same with your users exchange information.
Everything about your service is suspicious and controversial.