I'm a verified user .
What is the exchange limit btc to fiat?
Specifically how to prove origin if I invested 3 years ago and want to pay off fiat now.
tnx
Topic: TRASTRA - Bitcoin Debit CARD for crypto exchange and cashout. (Read 286 times)
September 16, 2019, 04:29:56 PM
got this error after try to verify but no reason what i made wrong 
Quote
Unfortunately, your account has not been verified.
Reason: "Something went wrong... Please try again later or contact support"
Please try again
Reason: "Something went wrong... Please try again later or contact support"
Please try again
Hi there,
The support team can be reached anytime to know more details of your verification and account status within the compliance department through email. Please write to us on [email protected] and we will individually look through your case and resolve it as soon as possible.
Regards,
TRASTRA Team.
hope i get the post soon
regards
September 11, 2019, 08:23:00 AM
got this error after try to verify but no reason what i made wrong
Quote
Unfortunately, your account has not been verified.
Reason: "Something went wrong... Please try again later or contact support"
Please try again
Reason: "Something went wrong... Please try again later or contact support"
Please try again
Hi there,
The support team can be reached anytime to know more details of your verification and account status within the compliance department through email. Please write to us on [email protected] and we will individually look through your case and resolve it as soon as possible.
Regards,
TRASTRA Team.
September 11, 2019, 08:19:48 AM
Do you have a real, working app for me? Like if I am at a store and need to exchange to fiat on the spot?
Hi there,
Yes, we are fully live and you can instantly cash out crypto to fiat on the spot by making an exchange from your TRASTRA wallet to payment card and hence it is fast and easy.
In case you have any queries or questions, please reach out to us at [email protected].
Regards,
TRASTRA team
September 11, 2019, 08:15:06 AM
Is your card like officially partnered with VISA? Because if that's the case than I will look into you - know that some select crypto services are approved by them
Hi there,
Yes, we are approved and co-branded by VISA.
Regards,
TRASTRA team
September 11, 2019, 08:12:31 AM
Hey, are you strictly EU based or Europe? I am from Serbia
Hi there,
We are headquartered and incorporated in the United Kingdom, however we operate and provide our services in the EEA region (European Economic Area).
The full list of countries we operate in can be found here- https://trastra.com/faq/trastra-card/countries-in-the-european-economic-area-eea/
Please feel free to contact our support, in case any further queries arise through the email - [email protected]
Regards,
TRASTRA team
September 11, 2019, 08:08:49 AM
How easy the depositing process is? Like how many steps before getting that fiat and using it?
Hi there,
Two types of deposits available for TRASTRA clients:
1.Crypto deposits (Bitcoin, Ethereum, Bitcoin Cash, Litecoin, and Ripple wallets), You can do it by sending currency from your external crypto wallet(s), or request it family members, relatives or friends, etc. Just send them your wallet address.
2. Deposits to TRASTRA Payment card for easy cashout. This can be done by using the exchange feature in the wallet to exchange crypto into EUR and cash it out very easily.
Best Regards,
TRASTRA team
September 11, 2019, 08:04:57 AM
Why don't you guys cover the US? You have lower fees than all crappy US based ones.
Hi there,
Unfortunately, we are currently only operating in the EEA countries, the full list of nations can be found here- https://trastra.com/faq/trastra-card/countries-in-the-european-economic-area-eea/.
However, we plan to expand in the future so please be subscribed to our latest news on social media.
Regards,
TRASTRA team
September 11, 2019, 07:58:16 AM
What are the fees? This by far is the most important thing that I would like to know before even considering it as an option…
Hi there,
You can find complete info regarding TRASTRA fees here ; https://trastra.com/
If however, you have any questions you can contact our support at [email protected]
Regards,
TRASTRA team
September 11, 2019, 07:49:24 AM
Do you know if these guys do offer an instant fiat conversion or not? Like when I need to buy stuff exactly on the spot in a joint eh?
Hi there,
We do offer instant fiat conversion which you may do by exchanging crypto instantly into fiat and cashout EUR using any ATM or make online purchases using the card. To know more about our fees and limits kindly, please look through our fees and limits page here- https://fees.trastra.com
Regards,
TRASTRA team
got this error after try to verify but no reason what i made wrong
Quote
Unfortunately, your account has not been verified.
Reason: "Something went wrong... Please try again later or contact support"
Please try again
Reason: "Something went wrong... Please try again later or contact support"
Please try again
Do you have a real, working app for me? Like if I am at a store and need to exchange to fiat on the spot?
Is your card like officially partnered with VISA? Because if that's the case than I will look into you - know that some select crypto services are approved by them
Hey, are you strictly EU based or europe? I am from Serbia
How easy the depositing process is? Like how many steps before getting that fiat and using it?
Why don't you guys cover the US? You have lower fees than all crappy US based ones.
What are the fees? This by far is the most important thing that I would like to know before even considering it as an option…
Dude, like i don't have numbers in front of me - but just compare to wirex or others and you'll see how lower they are
What are the fees? This by far is the most important thing that I would like to know before even considering it as an option…
Do you know if these guys do offer an instant fiat conversion or not? Like when I need to buy stuff exactly on the spot in a joint eh?
----- Yep. From my experience of using their app the time it takes is sub minute or so
Do you know if these guys do offer an instant fiat conversion or not? Like when I need to buy stuff exactly on the spot in a joint eh?
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