Topic: Troubles with coinbase (Read 1760 times)
It is possible to contact their support to get whitelisted, if you are a frequent repeat buyer.
Last week I had a transaction for the max on coinbase (10 BTC) - they took the funds, then waited till fulfillment day, then reversed the transaction and sent the funds back to the bank.
Beware.
Beware.
You should probably read this blog post by Brian Armstrong
http://blog.coinbase.com/post/44046687068/high-risk-transactions
Last week I had a transaction for the max on coinbase (10 BTC) - they took the funds, then waited till fulfillment day, then reversed the transaction and sent the funds back to the bank.
Beware.
Beware.
Have all these problems been cleared up?
I would like to post a followup to my earlier message.
Since my initial problem with Coinbase and their unconfirmed transaction, I have had no problems with them at all.
My emails were eventually responded to, although with a very long wait due to a huge queue.
I was able to receive help on IRC, and they posted a message on their blog describing the mishap.
I have also had four separate BTC purchases since then appear the minute they were supposed to.
In summary, I would just like to say good job Coinbase, and I hope you are able to keep up with the load going forward.
Since my initial problem with Coinbase and their unconfirmed transaction, I have had no problems with them at all.
My emails were eventually responded to, although with a very long wait due to a huge queue.
I was able to receive help on IRC, and they posted a message on their blog describing the mishap.
I have also had four separate BTC purchases since then appear the minute they were supposed to.
In summary, I would just like to say good job Coinbase, and I hope you are able to keep up with the load going forward.
There are no good services to get bitcoin. It is a joke. Most people use bit-instant
This is the only topic in the newbz section ive found about coinbase. Can anyone recommend a better service? I'm kinda lost
Yeah, I think if the price is adjusting so much on a minute to minute basis, having to wait for more than 10 minutes to get the coins you're buying makes it too risky to buy them right now.
I made an account last night and got verified. I was going to send then they said it would be feb 21 before I got the coins. I am not willing to risk that the price collapses between now and then. So I am glad I didnt send a payment. But like I said these are the kinds of problem that arise when the price is f!@#ed
I've been hearing nothing but bad things about coinbase, seems like a good place to avoid.
These are the kinds of problems that arise when the price is f!@#ed.
I am nearing 24 hours on a transfer of BTC out of Coinbase.
Bought 10 BTC for USD and that went ok, money exited my bank account in four days.
Problem is my transfer out of Coinbase to my private wallet is still "Pending" after almost 24 hours. They say on the site the "Pending" should update to "Completed" within an hour. So we have a problem.
I think at the end of the day even Coinbase doesn't have enough coins to satisfy demand. My problem is that they "sold" me coins they don't "own." It shouldn't take a day to transfer out of there.
By the way, there's no "support." Can you imagine a real bank with no support? Wait, I just sent you hundreds of dollars cash and there isn't instant transfer and there isn't any support? Shame on me.
At least with Bitinstant, it's inconvenient to yell at Moneygram at your local store, but the coins are in your wallet before you even get home.
I'm raising a red flag for a scam, people. Coinbase has a pretty slick interface to the banks, but it's not clear they really have coins on the other end.
DJDB
Bought 10 BTC for USD and that went ok, money exited my bank account in four days.
Problem is my transfer out of Coinbase to my private wallet is still "Pending" after almost 24 hours. They say on the site the "Pending" should update to "Completed" within an hour. So we have a problem.
I think at the end of the day even Coinbase doesn't have enough coins to satisfy demand. My problem is that they "sold" me coins they don't "own." It shouldn't take a day to transfer out of there.
By the way, there's no "support." Can you imagine a real bank with no support? Wait, I just sent you hundreds of dollars cash and there isn't instant transfer and there isn't any support? Shame on me.
At least with Bitinstant, it's inconvenient to yell at Moneygram at your local store, but the coins are in your wallet before you even get home.
I'm raising a red flag for a scam, people. Coinbase has a pretty slick interface to the banks, but it's not clear they really have coins on the other end.
DJDB
I am also experiencing a 21+ hour wait on TX from Coinbase.
I also have emailed support with no response.
Not good business. I would appreciate even an automated response at this point.
I also have emailed support with no response.
Not good business. I would appreciate even an automated response at this point.
- SNIP -
Would this only have to do with ONLY Coinbase transactions? or would it also make other transactions slow to be confirmed?
Any transaction that includes one or more inputs that can be traced back to any of these large low fee transactions will have the same issue. Would this only have to do with ONLY Coinbase transactions? or would it also make other transactions slow to be confirmed?
I had my first transaction go through fine but I sent the coin to my wallet and it is still unconfirmed 18 hours later. Sent two messages for support but haven't heard back. I understand the delay due to measures to protect from fraud but what I am reading with regards to ACH problems and then my own delay to get confirmed leaves me weary.
coinad put out a very big transaction with very little fees about two days ago. The transaction has not been confirmed. Coinbase mistakenly tried to spend some of the output, and now there is a massive stream of unconfirmed transactions going on two days old. Coinbase has fixed their code to not spend 0-confirmed outputs any more and offered a bounty to a miner to try to include the unconfirmed big transaction in a block.
If you are logged into coinbase, you can see the original troublesome transaction here:
https://coinbase.com/network/transactions/88eb395b48a6d3875d8d55a6efd34afd2e1d4e397b43f9f790479914fba0c74b?output=168
Here's another big unconfirmed transaction in the chain, although it has better fees:
https://coinbase.com/network/transactions/ca3f06e907ba0073b0e2b5e661a79ed0960d889fdee61448101c2fdd2caad5c9?output=0
I've got a transaction I spent last night that is waiting on all this, too. There are several threads here talking about it today.
I assume Coinbase is reading this so I will just add that you might want to make some changes to CS. Even an automated reply to support email is better than nothing.
I had my first transaction go through fine but I sent the coin to my wallet and it is still unconfirmed 18 hours later. Sent two messages for support but haven't heard back. I understand the delay due to measures to protect from fraud but what I am reading with regards to ACH problems and then my own delay to get confirmed leaves me weary.
coinad put out a very big transaction with very little fees about two days ago. The transaction has not been confirmed. Coinbase mistakenly tried to spend some of the output, and now there is a massive stream of unconfirmed transactions going on two days old. Coinbase has fixed their code to not spend 0-confirmed outputs any more and offered a bounty to a miner to try to include the unconfirmed big transaction in a block.
If you are logged into coinbase, you can see the original troublesome transaction here:
https://coinbase.com/network/transactions/88eb395b48a6d3875d8d55a6efd34afd2e1d4e397b43f9f790479914fba0c74b?output=168
Here's another big unconfirmed transaction in the chain, although it has better fees:
https://coinbase.com/network/transactions/ca3f06e907ba0073b0e2b5e661a79ed0960d889fdee61448101c2fdd2caad5c9?output=0
I've got a transaction I spent last night that is waiting on all this, too. There are several threads here talking about it today.
Would this only have to do with ONLY Coinbase transactions? or would it also make other transactions slow to be confirmed?
I had my first transaction go through fine but I sent the coin to my wallet and it is still unconfirmed 18 hours later. Sent two messages for support but haven't heard back. I understand the delay due to measures to protect from fraud but what I am reading with regards to ACH problems and then my own delay to get confirmed leaves me weary.
coinad put out a very big transaction with very little fees about two days ago. The transaction has not been confirmed. Coinbase mistakenly tried to spend some of the output, and now there is a massive stream of unconfirmed transactions going on two days old. Coinbase has fixed their code to not spend 0-confirmed outputs any more and offered a bounty to a miner to try to include the unconfirmed big transaction in a block.
If you are logged into coinbase, you can see the original troublesome transaction here:
https://coinbase.com/network/transactions/88eb395b48a6d3875d8d55a6efd34afd2e1d4e397b43f9f790479914fba0c74b?output=168
Here's another big unconfirmed transaction in the chain, although it has better fees:
https://coinbase.com/network/transactions/ca3f06e907ba0073b0e2b5e661a79ed0960d889fdee61448101c2fdd2caad5c9?output=0
I've got a transaction I spent last night that is waiting on all this, too. There are several threads here talking about it today.
Someone on 2+2 poker forums mentioned the same thing. It was in the Seals with Clubs thread.
Did the OP in this thread get it resolved?
Did the OP in this thread get it resolved?
I had my first transaction go through fine but I sent the coin to my wallet and it is still unconfirmed 18 hours later. Sent two messages for support but haven't heard back. I understand the delay due to measures to protect from fraud but what I am reading with regards to ACH problems and then my own delay to get confirmed leaves me weary.
I read somewhere someone had one transaction charged 3 times and got overdraft fees incurred because of it.
Once it was brought to Coinbase's attention they undid the 2 extra charges, reimbursed the user for the overdraft fees, and offered to send the person catfood (user said the extra charges caused him/her to be unable to purchase food for their cat). Don't know if they actually took them up on it since they never left an update.
----
I also heard back from them overnight and they pushed the canceled transaction through and said that I should have no problem with my 2nd transaction being canceled so I assume they changed my risk profile on my account with them or something.
Once it was brought to Coinbase's attention they undid the 2 extra charges, reimbursed the user for the overdraft fees, and offered to send the person catfood (user said the extra charges caused him/her to be unable to purchase food for their cat). Don't know if they actually took them up on it since they never left an update.
----
I also heard back from them overnight and they pushed the canceled transaction through and said that I should have no problem with my 2nd transaction being canceled so I assume they changed my risk profile on my account with them or something.
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