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Topic: UK fines online casino for only asking KYC from winning gamblers - page 4. (Read 600 times)

hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
I do hope in general they just tell the customers to KYC at signup maybe if they were to make it a necessity in the first place. I don't think it'd make that much difference no?
Actually it's good to make sure the gamblers are aware if they need to submit their KYC when playing on licensed casino. But the problem is, most people are are don't want to submit KYC but they do want to play in licensed casino, so if the casino ask the verification during create new account, I believe there are a lot people will choose other casino and this casino will lost a lot potential new gamblers.
That's because people who play gambling at crypto casinos think that crypto is synonymous with anonymity so they don't feel the need to do KYC. And actually, casinos can also not enforce strict rules but can apply minimum limits for people not to do KYC. It will be like a win-win solution for both parties where gamblers must really control the use of money for gambling while casinos only ask KYC for users who use money beyond the limits they set.
hero member
Activity: 1330
Merit: 585
Leading Crypto Sports Betting & Casino Platform
If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?
For KYC casinos, it would be good if people that are signing up should do KYC before they can deposit.

It is a very good idea but it would be good for punters to always read casino ToS before they register and they should provide necessary documents for KYC, they should do KYC before they deposit.

Many gambling sites are doing this to cheat their customers, it is common everywhere.
indeed such a thing is natural because almost all online casinos nowadays will ask KYC every time they want to withdraw a big win.
but sometimes gamblers neglect to read the ToS that has been formed by online gambling platforms, they only think about betting without thinking if one day they will win big and be asked for KYC. even though it would be more practical if when registering and before making a deposit, it's better to do KYC first. so when you get a big or small win you won't be asked for KYC data anymore so it doesn't hinder you from withdrawing your winnings.
hero member
Activity: 728
Merit: 612
I do hope in general they just tell the customers to KYC at signup maybe if they were to make it a necessity in the first place. I don't think it'd make that much difference no?
Actually it's good to make sure the gamblers are aware if they need to submit their KYC when playing on licensed casino. But the problem is, most people are are don't want to submit KYC but they do want to play in licensed casino, so if the casino ask the verification during create new account, I believe there are a lot people will choose other casino and this casino will lost a lot potential new gamblers.
hero member
Activity: 2576
Merit: 666
I don't take loans, ask for sig if I ever do.
I'm surprised it's taken them this long to consider it illegal though and something worth investigating (perhaps it's just that a case has only now been brought against them).
Eh, I reckon most online casinos would just use the excuse of issues would only arise if they were to ever win since, well, that'd be the only case where any problem found would be a problem for them. And don't most casinos word it instead like KYC on withdrawal, instead of KYC upon winning? Basically the same but I reckon they can use that as some sort of defense for these types of cases.

I do hope in general they just tell the customers to KYC at signup maybe if they were to make it a necessity in the first place. I don't think it'd make that much difference no?
hero member
Activity: 1106
Merit: 570
This is really bad and unfair to the casinos and this regulatory bodies must have to understand that they casinos ate only trying their best to balance their regulations along side with the demands of the customers who most times don't care how the casino would go about giving them what they want.
I feel the casinos are the ones suffering from the regulations implemented to avoid fraudulent acts and money laundering because while the government is wanting the casinos make sure their customers do KYC, the customers are on the other hand, customers are not willing to do KYC and now leaving the casino fustrated at the end.
The UK government should understand that in bid to balance this whole situation, oneof the best way to go about this so as to avoid cheating is for the player to provide KYC after winning a certain amount because the player will be eager to do KYC after winning just to claim their winnings.
hero member
Activity: 2352
Merit: 594
One fairly common complain among gamblers is they are allowed to make a deposit at casinos and lose their money without any issue, but if they happen to win and they want to make a withdrawal then they are hit with a KYC request almost immediately, Tonybet a fiat Estonian casino was fined more than 400,000 pounds for this practice and it seems the regulators are now interested in making reforms to the laws and force casinos to also make checks on those gamblers which have lost a lot of money.

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

Source: https://www.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms

This is only implemented in the UK, even though the owner is from Estonia but his casino is based in the UK. If they were based in the UK, they would follow it once it was approved whether it was a fiat casino or a cryptocurrency. This is also good as we can prevent problems once we win, but if the casino is legal, then I think it would be easy to get KYC approved. One of the pros of having KYC at the start is that you don't get into any trouble, like winning big you can easily get it.
sr. member
Activity: 1554
Merit: 412
Isn't it good instead that the fiat casino mentioned in the topic was only asking KYC from winning gamblers if they won an amount?
Sometimes it's also nerve wrecking when the casino holds your winning for hours or days before they release payment due to KYC review but that's not the main concern. The problem here is that casinos may deny your withdrawals due to some failure in KYC. You don't have to worry about all that when you've been approved or denied from the start.
legendary
Activity: 2576
Merit: 1860
But how many crypto casinos are there that are registered in Estonia? Most are Curacao-licensed, I suppose.

I'm in favor of this, although this doesn't really interest me. I suppose that Tonybet has it in its ToS that they reserve the right to require a player to submit KYC anytime. The only problem here is that they only require it when a player wins. The regulators prefer that even those losers should also submit KYC. Things are now becoming even worse.

What I'm really interested is when casinos are fined because they are only looking for and pointing out violations when a player wins big, but when he/she signed up, made a deposit, played a lot and is losing big, there's no problem. It seems they are using it as a way not to pay up.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
I'm all about freedom and less government ( the side of me that sides Republican here in America) but I'm not sure it makes any sense to have KYC only if you win.  If they are going to require KYC, then to me it only makes sense to make it a requirement from the start so you know that you are going run in to at some point.  By not requiring KYC up front, I feel like it's a bit misleading, and therefore doesn't really make sense.

But for sure, crypto-gamblers don't want that idea. There are lots of lurkers who maybe just want to test the site and if KYC will be a thing from the start, it will discourage them to try that site. For me, the current and most setup by crypto-casinos today where KYC would just be asking for big winnings should be the best option instead of asking it from the start.

Although, it doesn't really make sense to ask KYC for big winnings as "why it should be" if in the end, that winning is a legit one and no associated cheats or whatever, we just have to follow that terms or find another site that will suit our own criteria.
legendary
Activity: 2688
Merit: 1065
Undeads.com - P2E Runner Game
Isn't it good instead that the fiat casino mentioned in the topic was only asking KYC from winning gamblers if they won an amount? Usually, fiat casinos ask for KYC right from the start of the registration and it's the usual system in fiat casinos, at least the way I have known it as I also played in online fiat casinos here.

Of course, if that kind of regulation was applied to crypto-casinos, as long as KYC is not mandatory or something can be compared in crypto exchanges, I'm fine with it as there's no choice in the first place but to accept that kind of regulation in the crypto-gambling industry.
hero member
Activity: 2590
Merit: 549
Rollbit
One fairly common complain among gamblers is they are allowed to make a deposit at casinos and lose their money without any issue, but if they happen to win and they want to make a withdrawal then they are hit with a KYC request almost immediately, Tonybet a fiat Estonian casino was fined more than 400,000 pounds for this practice and it seems the regulators are now interested in making reforms to the laws and force casinos to also make checks on those gamblers which have lost a lot of money.

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

Source: https://www.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms

I'm not sure if the casino included that in their TOS, because if not, they'll definitely going to be sued for such a tricky way of dealing with KYC.
Though it should never be like that in the first place. If they want to implement a KYC with their online casino, they should require it for their clients before they make a deposit. Or option B, they could at least set a range of how much the client should spend on betting or holding in his account before it triggers the KYC compliance.
Casinos like this did it on purpose, of course with their own gain, as some clients may not bother to comply with KYC, especially with low winning amounts.
legendary
Activity: 2310
Merit: 1068
Leading Crypto Sports Betting & Casino Platform
I wonder who will strain and pass the KУC after he lost a lot of money? Is there a tax break or something like that for losing at a casino?
In my opinion, if a casino requires a KУC, then it should take place before the player wins or loses. If the player was allowed to make a bet, then everything is OK and there can be no further questions after winning.
As for crypto casinos, I hope that in any case, unregulated projects will remain and some completely decentralized projects will appear.
But unfortunately, as we can see, the opposite is the case here, one thing i can tell you is that this casinos know what they are doing for sure, they know that asking new registrants to pass KYC verification immediately after registration before they are allowed to deposit or play on the casino will definitely keep some potential users of that casino away, So they just allow gamblers to sign up, deposit and gamble, lose and win, but at the instance when the gambler wants to withdraw their winning, at this point, the casino owners know that the gambler would do anything to have his or her money, they would then ask for KYC..
Things should never be this way, Casinos should learn to add some good conduct to their principles. 
hero member
Activity: 2030
Merit: 578
No God or Kings, only BITCOIN.
If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

Source: https://www.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms
I think I agree with that idea and it's fair considering most crypto casinos are practicing this way. I'm not saying everytime they do this they'll be fined but for sure leaving an example by the regulators will make other casinos to wonder and not do the same. I don't think it's all disadvantages on both parties, it should be implemented first before saying it will have harmful effects.
full member
Activity: 2086
Merit: 193
I'm all about freedom and less government ( the side of me that sides Republican here in America) but I'm not sure it makes any sense to have KYC only if you win.  If they are going to require KYC, then to me it only makes sense to make it a requirement from the start so you know that you are going run in to at some point.  By not requiring KYC up front, I feel like it's a bit misleading, and therefore doesn't really make sense.
We’re actually talking about a fiat casino here and that’s why the government acts on this right away because of the complaints, that casino should not be trusted as all because of their misleading terms and regulations. If this happened to crypto casino, it will be hard for the casino to be fined. Anyway, I agree that every casino should inform everyone about their KYC policy, they have to make it clear and asked for a KYC in the registration to avoid confusion. Level 1 KYC is fine during the registration, the site can just asked for another KYC if they are already talking about big money.
sr. member
Activity: 2422
Merit: 357
Op thanks for bringing this to the forum. I am very much Happy for this fine. Casinos were just dupping customers illegal. KYC would have been asked in the day of registration but they would not because they know what they are doing. And the worst part of the whole thing is that when they asked you for KYC and there is slide mistake in the ask documents they would not pay you again. And you win is also lost. I will want them to implement this policy very well.
This is actually what’s happening in some crypto gambling site, they are just requiring KYC if you’re going to withdraw at least a decent amount and if you can’t provide with the documents, you chance of not getting the money is very high. Unfortunately, you can’t do anything about this aside from raising your concern on every social media platform, maybe that can get the attention of the site. KYC should really asked in the registration and let the gambler decide if they will still continue with the registration or will look for alternatives.
legendary
Activity: 854
Merit: 1246
Op thanks for bringing this to the forum. I am very much Happy for this fine. Casinos were just dupping customers illegal. KYC would have been asked in the day of registration but they would not because they know what they are doing. And the worst part of the whole thing is that when they asked you for KYC and there is slide mistake in the ask documents they would not pay you again. And you win is also lost. I will want them to implement this policy very well.
legendary
Activity: 2422
Merit: 1918
Leading Crypto Sports Betting & Casino Platform
I wonder who will strain and pass the KУC after he lost a lot of money? Is there a tax break or something like that for losing at a casino?
In my opinion, if a casino requires a KУC, then it should take place before the player wins or loses. If the player was allowed to make a bet, then everything is OK and there can be no further questions after winning.
As for crypto casinos, I hope that in any case, unregulated projects will remain and some completely decentralized projects will appear.
legendary
Activity: 2282
Merit: 3014
I'm all about freedom and less government ( the side of me that sides Republican here in America) but I'm not sure it makes any sense to have KYC only if you win.  If they are going to require KYC, then to me it only makes sense to make it a requirement from the start so you know that you are going run in to at some point.  By not requiring KYC up front, I feel like it's a bit misleading, and therefore doesn't really make sense.
hero member
Activity: 2926
Merit: 664
It just proving the casino doesn't want to pay the winnings to the gamblers or they're lack of bankroll, so they're want to prevent from gamblers to win and they can confiscate the money if the gamblers don't want to submit their KYC. But it's a fiat casino which mean they will deposit the money through their bank accounts, the casino can easily recognize the real name and the bank accounts of the gamblers, they can directly contact the banks in order to get the personal information.

I guess they're want to crosscheck to prove if the gambler submit different identity or not.
I don't think there is any specific difference from that case, crypto casinos also always ask for KYC verification after the user reaches the withdrawal threshold or after high winnings, even they add the rule in certain conditions because the KYC rule was never in the terms and conditions rules. So there is no other choice but to comply with the regulations to complete KYC and wait for the withdrawal process of the big win you get from the casino.

Would be a no brainer for someone to do so because if we do tend to look at on the situations on which people do even submit kyc on to those traditional transactions that we do IRL which means that if ever we

do able to hit up big on a casino then complying out those KYC verification or requirements wouldn't really be that much of an issue.Unless to those people who do really value their privacy would definitely make

out some reaction and making it a big deal.For terms and conditions statement then this is why its really that relevant on reading up because everything would be stated there and possible
make some screenshot to avoid the risk for the team to make out some alterations.
hero member
Activity: 2282
Merit: 589
It just proving the casino doesn't want to pay the winnings to the gamblers or they're lack of bankroll, so they're want to prevent from gamblers to win and they can confiscate the money if the gamblers don't want to submit their KYC. But it's a fiat casino which mean they will deposit the money through their bank accounts, the casino can easily recognize the real name and the bank accounts of the gamblers, they can directly contact the banks in order to get the personal information.

I guess they're want to crosscheck to prove if the gambler submit different identity or not.
I don't think there is any specific difference from that case, crypto casinos also always ask for KYC verification after the user reaches the withdrawal threshold or after high winnings, even they add the rule in certain conditions because the KYC rule was never in the terms and conditions rules. So there is no other choice but to comply with the regulations to complete KYC and wait for the withdrawal process of the big win you get from the casino.
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