Ciao Kron ,questa è una conversazione avvenuta qualche istante fa! Ho anche bitcaino che aspetta tutta la documentazione da parte mia per chiarire se bitcoinpenguin sia un sito scam , intanto ti lascio la mia conversazione, dopo 7 giorni di attesa e 3 transazione invalide aspetto ancora , oggi ultimo giorno , altrimenti posto su scam accusation e do tutta la documentazione che il sito non paga a bitcoincasino!
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11:23davide pacelli:
hi support
11:23Bitcoin Penguin - Live Chat:
Hello, thank you for playing at our casino! How could I help you?
11:23davide pacelli:
just need to know , now it is 2 hours!
11:23davide pacelli:
i am darwin72
11:23davide pacelli:
i am waiting! for litecoin
11:24Bitcoin Penguin - Live Chat:
We're still working it. it will be done within a working day since it only just began
11:24davide pacelli:
i have to give some responce about your website!
11:24davide pacelli:
if you are scam or you are trusted website
11:25davide pacelli:
i think you tried to lost time!
11:25davide pacelli:
it is quite clear!
11:25davide pacelli:
3 transaction made all 3 are invalid!
11:26Bitcoin Penguin - Live Chat:
I told you previously we're negotiating about your issue and about the possibility of returning your funds into your account and future possibilities of sending the LTC transactions with the fee attached.
11:27davide pacelli:
yes but it s very easy just look at al my transaction! nothing really to work with!
11:27davide pacelli:
it is not difficult to just watch the transaction you made
11:28davide pacelli:
not hard to go on blockchain and see what transaction you made
11:28Bitcoin Penguin - Live Chat:
It requires extra-steps from our financial department, the casino managers and extra-negotiations with LTC team
11:29Bitcoin Penguin - Live Chat:
I can see this clearly but will it help me or you? Tell me if you know how
11:31davide pacelli:
ok i will be here in 1 hours! dont think it s big steps! i am waiting this litecoin since the 18 january, usually any normal cashout take 10 minute!
11:32davide pacelli:
you are mentioned on bitcoinltak like trusted casino online
11:34davide pacelli:
also bitcasino say you are trusted casino!
11:34Bitcoin Penguin - Live Chat:
Do you know what a technical difficulty is?
11:36davide pacelli:
dont know yet! just this happens first time in 3 years casino online! usually dont play on scam casino , but because you where on bitcasino i trusted you!
11:37davide pacelli:
like i told you when first i deposti 2 litecoin on your casino it just take 3 minute to deposit!
11:37davide pacelli:
i am waiting mine litecoin from you since the 18 january!
11:37davide pacelli:
7 days!
11:38Bitcoin Penguin - Live Chat:
If you know what it is you should know we're facing them. It requires certain steps in order to return your funds. That requires negotiating with finance team and LTC team in order to figure out solution for it. Moreover we're working on changing the mechanics of LTC transactions so you'll be able to withdraw them fast in the future. And keep on messaging the same thing over and over again and again without even listening to what i'm trying to tell you.
11:38Bitcoin Penguin - Live Chat:
It's not done in a minute you've got understand this
11:39Bitcoin Penguin - Live Chat:
Yet, again we're terribly sorry for this happening to you
11:39Bitcoin Penguin - Live Chat:
Keep telling the same thing endless number of time won't solve anything
11:40Bitcoin Penguin - Live Chat:
We're working on the possibility of sending future transactions with the fee already attached to them so it won 't be taking long to process this in the future. Do you understand it?
11:43davide pacelli:
ok but i think you can solve this problem soon! Otherwise i think i got priority! and i am sure 10000% you could make this transaction manual!
11:44Bitcoin Penguin - Live Chat:
We don't have the technical possibility to make it manually. It's not like sending LTC to your wallet. It's not that simple. I wish it was
11:46davide pacelli:
ok i will wait, you say today it will be fixed the issue