~snip
UnionBank should be liable to this case as the phishing link came from their contact. There has been a breach on their messaging side which sends the victim the phishing link. Above picture clearly shows that the UnionBank messaging contact is legit as it also sends notifications such as OTP, transaction etc,.
On the facebook post where this came from, UnionBank already contacted the victim and reported this to their security department which indicates a probable breach on their messaging contact.
No they aren't liable in any way. Like what you said tgere has been a “breach” on their system which mean UnionBank didn't intend this kind of thing to happen. Yung ganitong klaseng scam kasi is fraud which requires deceit from scammers to fool people at yun nga nangyari sa biktima.
For example is yung Twitter hack na nangyari na madaming naloko dahil mga influential people at verified accounts ang nagpost nito. After the hack you won't see both these hack accounts and Twitter as bring liable for what happened. Para mo na din kasing sinabi na kailangan bayaran ni Barrack Obama, Elon Musk, at Bill Gates dahil sa kanilang mismong Twitter account nang galing yung panloloko kahit hindi naman sila yung nag post.
I see then. Pero on both way, walang mali sa customer. And so, I was wondering if naibabalik ba 'yong pera sa mga ganitong case? Looks like it wasn't the customer's responsibility naman, to begin with. Not unless 'yong number na nag-send ng notice with malicious link was entirely different sa ginagamit ng Union Bank, then if so, it would be a different story na kasi 'di nila chineck before making any actions.
Yeah mababalik ito. With the given screenshots makikita mo naman na pinangalanan yung sinendan niya ng pera and sa alam ko may record naman ang UnionBank ditosa kanilang mga account number at holders nito. Kung pekeng tao ang gumawa nito they can backtrack a bit to see when the account was created and what branch, dito na nila makikita mga cctv records para mamukaan yung mukha ng pinagsendan ng pera.
