Hi Lucky7btc, It's not about the wager, it's because you got duplicated account. We only allow One person per one account. You need to follow our procedure to complete your withdrawal. If you are not follow our rules, we can't do anything.
Best Regard,
Jack
Marketing Manager
There is no duplicated account that i am aware of. I tried to login to the account that was said and im unable to. The account in question has deposits without any bonuses. So this should not be an issue to why im not paid! As I stated I do not have any form of ID to send you. So are you planning on stealing my winnings?