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Topic: Visit to BFL - page 2. (Read 5349 times)

full member
Activity: 182
Merit: 100
Finding Satoshi
May 10, 2013, 02:29:53 AM
#51
Let's get Gordon Ramsey into Bitcoins... he'd pay a visit to BFL and smack Josh in the back of his head so fast...
hero member
Activity: 882
Merit: 547
BTC Mining Hardware, Trading and more
May 10, 2013, 01:58:05 AM
#50
lol that would be hiarious , true xD
legendary
Activity: 2492
Merit: 1473
LEALANA Bitcoin Grim Reaper
May 10, 2013, 01:56:07 AM
#49

BFL has been clearly beaten to market, and they are losing the PR battle as well.

Any company that takes your money for what is effectively an alpha first run product, with hardware bugs, is basically living on borrowed time.

It's a no brainer.

Avalon just released the first segments of their design. This means that there will probably be clones by OEM's in a few weeks.

Has BFL shipped (2%) yet? Nah. Still waiting.

Wouldn't be surprised to see BFL use AVALON's chips to satisfy order lol.....

FUCKING HILARIOUS
legendary
Activity: 2492
Merit: 1473
LEALANA Bitcoin Grim Reaper
May 10, 2013, 01:49:04 AM
#48
...
http://www.youtube.com/watch?v=G6LY7TJ16pg


Watch the first 5 minutes to get a good inkling of their business practices being remarkably similar.

Wow that video is the ESSENCE of what BFL is.

WOW JUST WOW. LOL Josh you guys took notes from these guys huh? haha Tongue
legendary
Activity: 2492
Merit: 1473
LEALANA Bitcoin Grim Reaper
May 10, 2013, 01:45:36 AM
#47

BFL has been clearly beaten to market, and they are losing the PR battle as well.

Any company that takes your money for what is effectively an alpha first run product, with hardware bugs, is basically living on borrowed time.

It's a no brainer.


This ^. BFL implosion is imminent if they can't get more suckers to preorder to pay for current preorder customers that have been waiting months and almost a year now.

BE CAREFUL INVESTING WITH BFL. YOU MAY LOSE ALL OF YOUR INVESTMENT.
legendary
Activity: 1890
Merit: 1003
May 09, 2013, 10:19:21 PM
#46

BFL has been clearly beaten to market, and they are losing the PR battle as well.

Any company that takes your money for what is effectively an alpha first run product, with hardware bugs, is basically living on borrowed time.

It's a no brainer.

Avalon just released the first segments of their design. This means that there will probably be clones by OEM's in a few weeks.

Has BFL shipped (2%) yet? Nah. Still waiting.
legendary
Activity: 1890
Merit: 1003
May 09, 2013, 10:01:48 PM
#45

The guy who visited implied he has several Mini-Rig orders with one or more purchasing partners. It would imply he has a right to tap on their front glass at their offices to get answers....which he unfortunately got none....with the exception of a bad impression of a situation.

The man who visited also mentioned that those partners are clearly worried about their purchase and may pull the plug on it. Which means it would be extremely reasonable to try to assure those partners with a visit @ BFL offices. Which of course, didn't give him a positive impression.

As far as I can see, to make an appointment you'd need to contact BFL. Consider their email response times are now half a month in some cases. Who here can plan out with good accuracy whether they will or will not be in the neighborhood in a month? Schedules are tricky things...especially if he is from out of town. (which I assume he was)


Might want to re-read the post bud. He has zero orders with BFL. The last line said he will not order from BFL.
That is not what I understood nor does he seem to imply he has no order.

In either case, it is not ultimately relevant.

https://forums.butterflylabs.com/bfl-forum-miscellaneous/2523-how-many-units-you-actually-shipping-per-day-moment.html


"As for myself, on the basis of today's interview, I will not be ordering from BFL."

Direct quote.

Seems like his partners have orders. It does matter because like i've said in other BFL threads, why do people who do not have orders with BFL make hte biggest stink about bfl? Those who do have orders can beef all they want.

edit: well maybe not all they want, the same friggin beefs over and over gets old. original, creative beefin' allowed.
I am becoming a BFL customer, they simply HAVE-TO-SHIP-FIRST. If I put money down on the table I need to see progress and orders flowing out.

Also it does not matter whether someone currently has, had (past tense) or does not currently have an order, they still get the same treatment. I have seen Josh curse out multi-thousand dollar customers despite having orders. (CoinHoarder I think was a good example)

----------------------------

This is what BFL would look like if they were a restaurant:

http://www.youtube.com/watch?v=G6LY7TJ16pg

http://www.youtube.com/watch?v=XQDtoHpAWhg

Watch the first 5 minutes to get a good inkling of their business practices being remarkably similar.
sr. member
Activity: 434
Merit: 250
May 09, 2013, 09:16:54 PM
#44

The guy who visited implied he has several Mini-Rig orders with one or more purchasing partners. It would imply he has a right to tap on their front glass at their offices to get answers....which he unfortunately got none....with the exception of a bad impression of a situation.

The man who visited also mentioned that those partners are clearly worried about their purchase and may pull the plug on it. Which means it would be extremely reasonable to try to assure those partners with a visit @ BFL offices. Which of course, didn't give him a positive impression.

As far as I can see, to make an appointment you'd need to contact BFL. Consider their email response times are now half a month in some cases. Who here can plan out with good accuracy whether they will or will not be in the neighborhood in a month? Schedules are tricky things...especially if he is from out of town. (which I assume he was)


Might want to re-read the post bud. He has zero orders with BFL. The last line said he will not order from BFL.
That is not what I understood nor does he seem to imply he has no order.

In either case, it is not ultimately relevant.

https://forums.butterflylabs.com/bfl-forum-miscellaneous/2523-how-many-units-you-actually-shipping-per-day-moment.html


"As for myself, on the basis of today's interview, I will not be ordering from BFL."

Direct quote.

Seems like his partners have orders. It does matter because like i've said in other BFL threads, why do people who do not have orders with BFL make hte biggest stink about bfl? Those who do have orders can beef all they want.

edit: well maybe not all they want, the same friggin beefs over and over gets old. original, creative beefin' allowed.
hero member
Activity: 529
Merit: 501
May 09, 2013, 09:06:42 PM
#43

BFL has been clearly beaten to market, and they are losing the PR battle as well.

Any company that takes your money for what is effectively an alpha first run product, with hardware bugs, is basically living on borrowed time.

It's a no brainer.
legendary
Activity: 1890
Merit: 1003
May 09, 2013, 08:44:56 PM
#42

The guy who visited implied he has several Mini-Rig orders with one or more purchasing partners. It would imply he has a right to tap on their front glass at their offices to get answers....which he unfortunately got none....with the exception of a bad impression of a situation.

The man who visited also mentioned that those partners are clearly worried about their purchase and may pull the plug on it. Which means it would be extremely reasonable to try to assure those partners with a visit @ BFL offices. Which of course, didn't give him a positive impression.

As far as I can see, to make an appointment you'd need to contact BFL. Consider their email response times are now half a month in some cases. Who here can plan out with good accuracy whether they will or will not be in the neighborhood in a month? Schedules are tricky things...especially if he is from out of town. (which I assume he was)


Might want to re-read the post bud. He has zero orders with BFL. The last line said he will not order from BFL.
That is not what I understood nor does he seem to imply he has no order.

In either case, it is not ultimately relevant.

https://forums.butterflylabs.com/bfl-forum-miscellaneous/2523-how-many-units-you-actually-shipping-per-day-moment.html
sr. member
Activity: 434
Merit: 250
May 09, 2013, 06:47:02 PM
#41

The guy who visited implied he has several Mini-Rig orders with one or more purchasing partners. It would imply he has a right to tap on their front glass at their offices to get answers....which he unfortunately got none....with the exception of a bad impression of a situation.

The man who visited also mentioned that those partners are clearly worried about their purchase and may pull the plug on it. Which means it would be extremely reasonable to try to assure those partners with a visit @ BFL offices. Which of course, didn't give him a positive impression.

As far as I can see, to make an appointment you'd need to contact BFL. Consider their email response times are now half a month in some cases. Who here can plan out with good accuracy whether they will or will not be in the neighborhood in a month? Schedules are tricky things...especially if he is from out of town. (which I assume he was)


Might want to re-read the post bud. He has zero orders with BFL. The last line said he will not order from BFL.
sr. member
Activity: 322
Merit: 250
May 08, 2013, 08:27:47 PM
#40
You must be young, you keep referring to game companies.

 As much as I enjoy your BFL Master Shillery, I'm going to need to call you on this one. What is wrong with video game companies ? It is conceivable some of us might even work at making video games professionally.

 It's not an appropriate reposte insinuating that video game companies are associated with youngins.
By the way, if I am in my "MASTER BFL Shill" custume. I always add it as a footer in my messages. Just to make sure people take note of it and don't take it seriously.

For example, I could make the (perfectly rational shill'in) argument that once you give your money to BFL it is now their property. That they don't have to "give it back". They don't even have to contact you anymore. No....you shouldn't even visit them (announced or otherwise) and NEVER expect anything in return.

As far as I am concerned, the customers are giving their payment as "gifts". Yes, you read that right. This is what it is like to be a MASTER BFL Shill. This is my twisted reality and thinking as a Shill of the highest porportions.

If you (the BFL customers out there) complain you are a total "Troll".

(Master BFL Shill) <---  Grin Shocked Roll Eyes Huh

THIS ^ sums up the definition of a true BFL shill.


There is a word that describes this treatment.  Hustling.

Prostitutes, pimps, grifters....


They take what they can and get away with what they can.

legendary
Activity: 1652
Merit: 1067
Christian Antkow
May 08, 2013, 08:24:00 PM
#39
As far as I am concerned, the customers are giving their payment as "gifts". Yes, you read that right. This is what it is like to be a MASTER BFL Shill. This is my twisted reality and thinking as a Shill of the highest porportions.
(Master BFL Shill) <---  Grin Shocked Roll Eyes Huh

 Ain't gonna lie; that made me laugh out loud Wink
legendary
Activity: 2492
Merit: 1473
LEALANA Bitcoin Grim Reaper
May 08, 2013, 08:13:53 PM
#38
You must be young, you keep referring to game companies.

 As much as I enjoy your BFL Master Shillery, I'm going to need to call you on this one. What is wrong with video game companies ? It is conceivable some of us might even work at making video games professionally.

 It's not an appropriate reposte insinuating that video game companies are associated with youngins.
By the way, if I am in my "MASTER BFL Shill" custume. I always add it as a footer in my messages. Just to make sure people take note of it and don't take it seriously.

For example, I could make the (perfectly rational shill'in) argument that once you give your money to BFL it is now their property. That they don't have to "give it back". They don't even have to contact you anymore. No....you shouldn't even visit them (announced or otherwise) and NEVER expect anything in return.

As far as I am concerned, the customers are giving their payment as "gifts". Yes, you read that right. This is what it is like to be a MASTER BFL Shill. This is my twisted reality and thinking as a Shill of the highest porportions.

If you (the BFL customers out there) complain you are a total "Troll".

(Master BFL Shill) <---  Grin Shocked Roll Eyes Huh

THIS ^ sums up the definition of a true BFL shill.
legendary
Activity: 1890
Merit: 1003
May 08, 2013, 08:10:41 PM
#37
You must be young, you keep referring to game companies.

 As much as I enjoy your BFL Master Shillery, I'm going to need to call you on this one. What is wrong with video game companies ? It is conceivable some of us might even work at making video games professionally.

 It's not an appropriate reposte insinuating that video game companies are associated with youngins.
By the way, if I am in my "MASTER BFL Shill" custume. I always add it as a footer in my messages. Just to make sure people take note of it and don't take it seriously.

For example, I could make the (perfectly rational shill'in) argument that once you give your money to BFL it is now their property. That they don't have to "give it back". They don't even have to contact you anymore. No....you shouldn't even visit them (announced or otherwise) and NEVER expect anything in return.

As far as I am concerned, the customers are giving their payment as "gifts". Yes, you read that right. This is what it is like to be a MASTER BFL Shill. This is my twisted reality and thinking as a Shill of the highest porportions.

If you (the BFL customers out there) complain you are a total "Troll".

(Master BFL Shill) <---  Grin Shocked Roll Eyes Huh
legendary
Activity: 1652
Merit: 1067
Christian Antkow
May 08, 2013, 08:08:55 PM
#36
Alright, you whipper snapper. I apologize.  Cheesy Wink

 Who you callin' a whipper-snapper ?! Why I oughta... Wink
legendary
Activity: 1890
Merit: 1003
May 08, 2013, 08:04:14 PM
#35
You must be young, you keep referring to game companies.

 As much as I enjoy your BFL Master Shillery, I'm going to need to call you on this one. What is wrong with video game companies ? It is conceivable some of us might even work at making video games professionally.

 It's not an appropriate reposte insinuating that video game companies are associated with youngins.
Alright, you whipper snapper. I apologize.  Cheesy Wink
legendary
Activity: 1890
Merit: 1003
May 08, 2013, 07:59:40 PM
#34
You must be young, you keep referring to game companies.

Ah yes, since I take an interest in the gaming industry and gaming I must surely be a kid. It couldn't be that they are one of the main sources for internet drama when it comes to businesses and drawing parallels to BFL due to similar business approaches is quite easy?
Sorry, I have only heard of Valve Time® and...whats its name....Duke Nukem Forever.

It doesn't matter if they mainly sell software and BFL actual physical hardware. It's that their focus is on the side of bringing products to market and selling them to >end user< is secondary. Since selling to the end user in this case is secondary their prime motivator for doing this "in house" is usually profits, hence we get back to the customers who simply are not worth it, there's a reason most companies outsource their end-user "interactions" to brick and mortar stores.
I understand that you think customers are not worth the time nor effort of actual customer service.

I don't think many customers would agree with you.

Lets go in a different direction for a sec. Lets say the obvious, BFL sells money printing. Blizzard sells games for entertainment.

Each hour without a Blizzard game means one hour of....doing whatever it that people do in their spare time. Each hour without BFL's ASIC devices equates to lost time in money printing.

---------------

Personally, I don't fault the man for visiting BFL unannounced. He was (apparently heavily invested) and successful in determining the situation to through his own ends and means. It brought him to a point of concern.

Whether we agree that he should or should not have made the appointment, that point simply does not change.

Customer support is in the end a balance, you can't ignore them, you can't obey their every whim.
Understood.

You simply need to put it on the lowest acceptable level while keeping the damage levels low enough.
I cocked an eyebrow at that statement. Remind me not to do vital business with your companies.

Some strive for quality....others....just enough to get by. (Then again, who am I to throw that rock?)

Unless of course good customer support is a core part of your business model, then this has to be one of the major selling points for your product, but so can price point/quality and just about anything else be. I've heard starting a cult is working quite well for Apple, I rarely hear anyone praise their customer support however.
Do you think BFL's customer service is essential or necessary to their business? (Open and serious question.)

Despite that, they sell a box with software. BFL sells actual hardware.
Unless...

Blizzard Entertainment sells software for 2,500+ dollars? (or 30,000+)

So why would this box of software not be worthy of in person support while the box of fans is?
Also I'm quite sure I could find  a "box of software" that costs 30k+ from a company that would be less than happy if you came stomping into their office unannounced, but I'm lazy and I admit it so I cba.

Also, does buying an Intel CPU give you the keys to the Intel fabs as well while we are at it? It seems like your logic seems to be pointing in that direction.








Now we are going from Company Headquarters to Intel Fabs? Usually when someone makes a ridiculous argument it is because their position is weaker than it probably should be. If you don't think so, see above where I mentioned they sell a [virtual] money printing machine. No one can deny it.

-------------------------

The end story is that BFL invites people to come on over....simply not unannounced. Though, it has been known to happen before and BFL does "whatever it does" in the face of that situation.

In this case, Dave could have done alot better. It will no doubt cost his employer some money just as Inaba's attitude has (he has admitted before) cost his company some "marginal" income. (or...so he says)
sr. member
Activity: 392
Merit: 250
http://casinobitco.in/ A+ customer support
May 08, 2013, 07:53:41 PM
#33
You must be young, you keep referring to game companies.

Ah yes, since I take an interest in the gaming industry and gaming I must surely be a kid. It couldn't be that they are one of the main sources for internet drama when it comes to businesses and drawing parallels to BFL due to similar business approaches is quite easy?

It doesn't matter if they mainly sell software and BFL actual physical hardware. It's that their focus is on the side of bringing products to market and selling them to >end user< is secondary. Since selling to the end user in this case is secondary their prime motivator for doing this "in house" is usually profits, hence we get back to the customers who simply are not worth it, there's a reason most companies outsource their end-user "interactions" to brick and mortar stores.

Customer support is in the end a balance, you can't ignore them, you can't obey their every whim. You simply need to put it on the lowest acceptable level while keeping the damage levels low enough. Unless of course good customer support is a core part of your business model, then this has to be one of the major selling points for your product, but so can price point/quality and just about anything else be. I've heard starting a cult is working quite well for Apple, I rarely hear anyone praise their customer support however.

Despite that, they sell a box with software. BFL sells actual hardware.
Unless...

Blizzard Entertainment sells software for 2,500+ dollars? (or 30,000+)

So why would this box of software not be worthy of in person support while the box of fans is?
Also I'm quite sure I could find  a "box of software" that costs 30k+ from a company that would be less than happy if you came stomping into their office unannounced, but I'm lazy and I admit it so I cba.

Also, does buying an Intel CPU give you the keys to the Intel fabs as well while we are at it? It seems like your logic seems to be pointing in that direction.









we have now compared intel to bfl

prepare for blastoff
hero member
Activity: 575
Merit: 500
May 08, 2013, 07:40:07 PM
#32
You must be young, you keep referring to game companies.

Ah yes, since I take an interest in the gaming industry and gaming I must surely be a kid. It couldn't be that they are one of the main sources for internet drama when it comes to businesses and drawing parallels to BFL due to similar business approaches is quite easy?

It doesn't matter if they mainly sell software and BFL actual physical hardware. It's that their focus is on the side of bringing products to market and selling them to >end user< is secondary. Since selling to the end user in this case is secondary their prime motivator for doing this "in house" is usually profits, hence we get back to the customers who simply are not worth it, there's a reason most companies outsource their end-user "interactions" to brick and mortar stores.

Customer support is in the end a balance, you can't ignore them, you can't obey their every whim. You simply need to put it on the lowest acceptable level while keeping the damage levels low enough. Unless of course good customer support is a core part of your business model, then this has to be one of the major selling points for your product, but so can price point/quality and just about anything else be. I've heard starting a cult is working quite well for Apple, I rarely hear anyone praise their customer support however.

Despite that, they sell a box with software. BFL sells actual hardware.
Unless...

Blizzard Entertainment sells software for 2,500+ dollars? (or 30,000+)

So why would this box of software not be worthy of in person support while the box of fans is?
Also I'm quite sure I could find  a "box of software" that costs 30k+ from a company that would be less than happy if you came stomping into their office unannounced, but I'm lazy and I admit it so I cba.

Also, does buying an Intel CPU give you the keys to the Intel fabs as well while we are at it? It seems like your logic seems to be pointing in that direction.







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