Topic: Vulnerabilities in gambling websites in past - page 12. (Read 6916 times)

Any casino or online website can get hacked. Whether and how this is going to affect their business doesn't depend on the hack itself but rather how they are going to react to the situation and their way of handling it.
If they will maintain the communication with their customers and be as transparent as possible when explaining what happened ans what they are going to do to prevent it from happening again and most importantly if they have enough funds to reimburse the victims, then it's unlikely they will lose their loyal customers.
Take binance as example. They got hacked not long ago and millions of dollars were stolen from their hot wallets but this didn't affect them. Actually, they become stronger than any time before.

Most casino sites have live chat and Telegram chatrooms or Discord room to maintain communication with their customers and resolve all user issues there. But the communication of some casino side is very fast and their admins are always active and some casino sites have their way of communication not working properly and admins are not active properly due to which the mind of users towards that casino has lost . So it is true that for a casino site to run well their communication system must be kept up to date and fast

I agree and that's a good point there, casino are the one who needs to work with the customer just like how after sales when you are selling your doing business with the clients, with a kind of treatment you are assuring the players that they are special using your platform and they have a good place when they are playing, it will avoid them in moving or looking for another gambling site to play.

It's important, and it's really needed to be taken care for the business to run smoothly and have a good relation with the players who are using the services.

Without a doubt casinos should spend a lot of money on securing their website, however it is one of those expenses that may not seem to be that important as it is not something you can easily see its effects until it is too late, like how casino can decide to use a new game provider and see the number of games explode almost overnight, security is way more discreet, but if it fails you can be sure that the effects will be massive as not many people are going to want to play in a casino that has been compromised in the past.

Communication is an easy way between the casino and its customers so that the casino can find out if their customers experience problems or whether the system is working properly.
Establishing communication with customers can also provide emotional closeness so that customers feel they own the casino and are comfortable being in the casino and playing various games without worry.
And it is the casino's job always to ensure its website can provide that convenience to its customers so that they don't move to another casino.
If customers feel satisfied, they will come back again just to play gambling and often spend a lot of time at the casino.

Getting bankrupt would really be depending on the funds been remained since there are casinos which does have cold wallets and doesnt store up all of their funds on casinos hot wallet
which does means that whenever they do get hacked fully or huge damage on lost funds then they would totally goes down compared into those platforms/casinos
who stored up their revenue on cold wallets which they do really have chance on have some recovery after the hacking or exploit.
It does really vary on the situation.

Well, if the exploit works and deprives casino customers of their funds, then it seems that the shares of the casino itself will no longer be worth anything, it's another matter if the casino has a sufficient reserve fund to cover the damage from hacker attacks and this does not necessarily mean investing in shares.

This is also a reason why new casinos should spend extra of their budget on securities. A single exploit from a single casino could wipe their funds out and it could possibly be the reason they will be out in business in the future. Would anyone play on a new casino that have been exploited? I'm sure their current customers will rushing to cash out their money out on that casino.

It's a must for any casino to make sure that they are addressing customers especially in terms of withdrawing funds, that annoying period can be address with a good communication if in case there's really some problem that ongoing with the casino funds, it will lessen the worries and fear from the owner that money knowing that the support team are already working with his fund request.

Always have an open communication. It will add good trust between the gamblers and the casino owners.

If the delay take longer time, a good compensation can also be applied by the house. It's a consideration of what happens, a good way to express that sorry for inconvenience.

Yes, that's true and if the casino has a bad reputation and we often see many cases happening at their casino, it's probably not purely the gambler's fault. But these casinos probably won't research if the blame came from them and will just leave the case unattended with no intention of fixing it. For this type of casino, they may deceive other users and become targets for hackers to try to enter their site. If something bad happens to a casino, it may be a sign for us to leave the casino before we get into trouble.

I also see dome of the casinos intentionally disabling some functions from user's end once a suspicious activities are observed, fine i know that fault is from the gambler's end, but the casinos also have their own lapse in their inability to maintain a good functionality of the site, especially the ones that has a scam motive from the beginning, they have bad reputation and and not trusted because they abuse the gamblers right intentionally just to place them on hostage, such casinos give less but expected much in return, we need to be careful in which to deal with, else we get recommendation.

Suppose that happens to one casino and that casino doesn't fix it right away. In that case, their members will immediately move to another casino, regardless of whether the casino can give more bonuses to its members.
Members don't want to face any problems or interruptions while playing, making deposits or withdrawals and if they encounter them, the casino must act immediately to fix them.
This is something that the casino should always pay attention to and maybe the casino can also always check for transactions and make sure everything is still in their control.
If the casinos can do it, I'm sure their members will be satisfied and will always gamble at their place and it's likely that more new people will join as well.

Yes, it's natural for us to feel irritated to see transactions that have not been confirmed or not executed automatically because it makes us have to wait and wait, which is annoying.
If the casino has a problem with its transaction, it can immediately notify its members and ask them to delay withdrawing their funds for a while as it is being fixed.
Their members will understand this and comply with waiting for a while until the problem is finished.
The point is that when there is a problem, immediately make repairs because customer satisfaction is the main thing that business owners must consider.

At that time the price of bitcoin is not that high compared to our current prices and It's true that if they have that amount of bitcoin till now, They are very rich today. though I heard that primedice lost about a million of worth of bitcoins that cheating incident happen.  Well I always believe that no system is safe and there's always a vulnerability that can be cracked so I think primedice took it as a hard lesson and continue their casino journey. Primedice advertisements are pretty low now but there are still so many gamblers who are playing in that casino and I'm one of them.

That's a terrible thing! I can't believe they hacked 1000 and 2000 bitcoins. is my understanding correct? It's worth a lot, to be honest. Too much, these hackers must be rich these days. But in fairness, the prime dice still exist in the crypto industry. I just don't know if there are many gamblers coming in here now.

Because it seems to me that prime dice is not like before that it is recommendable to the majority but now it  is no longer noisy because there are many gambling platforms that have come out that have surpassed prime dice even though it has been in this industry for a long time.

Even not a casino but anything that has a money on it or valuable items on it like if they are a shopping site, a hacker will always try to find an exploit to buy the items for free or break its bank (stole the money that is in store at it). That's great if they learned their lessons already but they should because it can affect their company if their security is too weak and their site is easily hackable.

They are still lucky that they only lose small amount at first but maybe they won't be lucky next time and they will lose bigger amount of funds. Hackers have so many ways to access the site and may not be easily figured out by normal i.t student like you.

Maybe there are different takes about that situation but same sentiment, it's annoying to see delays and knowing that your withdraw request will be process manually instead of the regular transactions, it's a doubt or worries that will undergo from your mindset, thinking that there are problems or there are exposed that the casino is facing, it's something that the owner/team needs to workout and not to let things happen again, it will push their patrons away.

Something that will affect the business hard, once the players doubt the services, the chance that they will find a new house to play.

the question of vulnerabilities affects the reputation of the business.

Naturally, one casino has a vulnerability because no one can be 100% safe from vulnerabilities. There will be some bugs in the casino or any other business website, which is why every casino or business website should have a security team that will constantly monitor the site for any possible vulnerabilities. And if any gambler tries to cheat the casino, the casino will surely know and will not let that happen because they have evidence that these people are trying to cheat.

For transaction problems, especially withdrawals, it is the most important thing for online gambling lovers and if there are obstacles or delays it is very disturbing and also feels uncomfortable.
and if it happens too often and there are many members with the same complaint and the casino only promises to fix it but the result is the same, it's better to leave the casino and come back again if the problem is resolved. Because there are also gamblers who like casinos for some reason but become annoying due to transaction issues and leave, and it is the fault of the casinos not to provide comfort in the most important transactions.

Casinos cannot do without having one or two vulnerabilities but when it exceed this range makes it becomes more unbearable for gamblers, this is what is common with newly launched casinos whereby the operators have no past experience about handling a casino, in this regard, you discover many gamblers cheating over them, the site malfunctioning, and some functions not working well with the site and the entire site may later went inaccessible again causing uproar from gamblers in a pool of complaints.

As long as a certain delay does not interfere with security on the website, I think the casino can still feel safe but indeed, it can interfere with the comfort of its members who want to withdraw winnings.
This is something that casinos should also look out for and work to improve so that members don't have to wait long to get their money.
But usually, if many members feel uncomfortable with this situation and complain to the casino, they will try to provide updates related to speeding up transactions so they can solve the problem properly.
Maybe it's just a matter of time for the casino to fix it and we have to be patient and accept the situation or maybe the casino is giving greater focus to checking the security on their website.