Wow, that's a lot of fees you paid, sorry to hear about it! I just did a crypto-to-crypto transaction, in which case the fee is 0.5%, which I think is reasonable. My guess is that credit cards are a risk to them due to chargebacks, so they counterbalance this with high fees. Are the fees still that high for credit cards?
for certain markets their fees are insane, specifically card to crypto.
i think for byteball at one point they were nearly double the price you could market buy at.
and all they do is go and buy on poloniex or bittrex on your behalf anyway. card fees are big but not that big and i'm sure there's some risk. i ain't paying double to offset their losses.
