Topic: WALLET SERVICES REFUND FOR STOLEN BTCs - page 2. (Read 1109 times)
If they are the only ones with access to your private keys, then after you informing them, they should investigate further to make right by you, I know about lesson learned et al. but when it comes to CoinBase, I told you so is not valid, because I told you so. any transaction ID would be nice to see what really happened.
They will probably say that there is nothing they can do. Bitcoin transactions are irreversible and I don't imagine this being Coinbase/GDAX fault, otherwise, you would not have been the only one affected.
P.s: You shouldn't be storing that much money in an exchange.
P.s: You shouldn't be storing that much money in an exchange.
Lesson learnt,but thought they are secured.
I didnt call them after 24hrs ,atleast I was able to find out that there was some unauthorized transaction which happened on my account in less than 2hrs and called them immediately to atleadt cancel the same.
So devastated
I had my BTCs on GDAX and were stolen and the transaction was unauthorized by me which is obvious they were hacked.
I immediately called them in two hours as I relaized the BTCs were gone from the Wallet.
Would they help me with the refund.ITs worth 4.5 BTCs.
Any inputs on how to work on this?
Are the BTCs insured on the Wallets?
I immediately called them in two hours as I relaized the BTCs were gone from the Wallet.
Would they help me with the refund.ITs worth 4.5 BTCs.
Any inputs on how to work on this?
Are the BTCs insured on the Wallets?
That really sucks. Unfortunately, you're not getting the funds back. There is no insurance on Coinbase's BTC, and even if there were, they couldn't insure against your own account security (e.g. if you get hacked). There is insurance on USD held on account (standard FDIC insurance). But if someone hacks into your account and buys BTC with your USD and withdraws it, it doesn't apply.
Technically, there's no way to verify that you didn't withdraw the funds yourself. For example, you could have set up a VPN to appear that there was unauthorized access to your account from, say, Russia, and you could do this for your email as well. If 2FA was via SMS, you could also have your number ported and give the appearance that the porting was unauthorized.
If Coinbase simply refunded people in this case, they would quickly find themselves bankrupt. If there is a security lapse on their end, they might be liable, but in this case, there is no proof of that.
They will probably say that there is nothing they can do. Bitcoin transactions are irreversible and I don't imagine this being Coinbase/GDAX fault, otherwise, you would not have been the only one affected.
P.s: You shouldn't be storing that much money in an exchange.
P.s: You shouldn't be storing that much money in an exchange.
I had my BTCs on GDAX and were stolen and the transaction was unauthorized by me which is obvious they were hacked.
I immediately called them in two hours as I relaized the BTCs were gone from the Wallet.
Would they help me with the refund.ITs worth 4.5 BTCs.
Any inputs on how to work on this?
Are the BTCs insured on the Wallets?
I immediately called them in two hours as I relaized the BTCs were gone from the Wallet.
Would they help me with the refund.ITs worth 4.5 BTCs.
Any inputs on how to work on this?
Are the BTCs insured on the Wallets?
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