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Topic: wallet wont open [still need help] (Read 2215 times)

sr. member
Activity: 252
Merit: 250
August 07, 2014, 12:42:53 PM
#28
Bы дoлжны ycтaнoвить нoвyю вepcию. Этo нe имeeт знaчeния, чтo вы дeлaeтe co cтapoй вepcиeй.

Baшe ceмя пpeкpacнa, кoгдa в yмeлыx pyкax.

ok that worked.... i have a functioning wallet now..... i never did get the old one to work
sr. member
Activity: 475
Merit: 252
August 07, 2014, 12:17:44 PM
#27
Bы дoлжны ycтaнoвить нoвyю вepcию. Этo нe имeeт знaчeния, чтo вы дeлaeтe co cтapoй вepcиeй.

Baшe ceмя пpeкpacнa, кoгдa в yмeлыx pyкax.
sr. member
Activity: 252
Merit: 250
August 07, 2014, 12:12:37 PM
#26
i have not deleted or uninstalled anything yet, i did use the seed to put my wallet on a backup computer... should i delete the .exe and then download the .exe again and then put those two files back in?

No, don't delete the .exe. I never told you to do that. I told you to install electrum if it was uninstalled previously.

Backup the wallet folder and then delete the original. Run electrum and if it starts up restore from seed. That's what I've written above.

well how do i uninstall it- it is not in the list of programs so i am unable to select uninstall

It seems you have difficulty understanding me. I'm sorry I can't help you.

i tried restoring from seed but when i downloaded it would not open
legendary
Activity: 3710
Merit: 1586
August 07, 2014, 12:01:52 PM
#25
i have not deleted or uninstalled anything yet, i did use the seed to put my wallet on a backup computer... should i delete the .exe and then download the .exe again and then put those two files back in?

No, don't delete the .exe. I never told you to do that. I told you to install electrum if it was uninstalled previously.

Backup the wallet folder and then delete the original. Run electrum and if it starts up restore from seed. That's what I've written above.

well how do i uninstall it- it is not in the list of programs so i am unable to select uninstall

It seems you have difficulty understanding me. I'm sorry I can't help you.
sr. member
Activity: 252
Merit: 250
August 07, 2014, 11:43:01 AM
#24
i have not deleted or uninstalled anything yet, i did use the seed to put my wallet on a backup computer... should i delete the .exe and then download the .exe again and then put those two files back in?

No, don't delete the .exe. I never told you to do that. I told you to install electrum if it was uninstalled previously.

Backup the wallet folder and then delete the original. Run electrum and if it starts up restore from seed. That's what I've written above.

well how do i uninstall it- it is not in the list of programs so i am unable to select uninstall
legendary
Activity: 3710
Merit: 1586
August 07, 2014, 04:58:33 AM
#23
i have not deleted or uninstalled anything yet, i did use the seed to put my wallet on a backup computer... should i delete the .exe and then download the .exe again and then put those two files back in?

No, don't delete the .exe. I never told you to do that. I told you to install electrum if it was uninstalled previously.

Backup the wallet folder and then delete the original. Run electrum and if it starts up restore from seed. That's what I've written above.
sr. member
Activity: 252
Merit: 250
August 07, 2014, 02:17:48 AM
#22
Find electrum folder:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup of it.

Delete 'config' file and 'blockchain_headers' file

Then run electrum. If it starts up wait for it to sync up. Report back whether it works properly or not.

i deleted these 2 files after i backed them up
ok done- nothing happened.... it still wont open

should i turn the computer off and then on

Is electrum even installed? You said you deleted the exe file. Download 'windows installer' and install it again:

https://electrum.org/download.html

Once you've installed it try to run it. If it doesn't work see below.

You have the seed written down, right? If yes then follow these instructions:

Find the electrum wallet folder again:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup again

Delete the folder

Run electrum now. Select the restore wallet option. Enter your seed.

i have not deleted or uninstalled anything yet, i did use the seed to put my wallet on a backup computer... should i delete the .exe and then download the .exe again and then put those two files back in?
legendary
Activity: 3710
Merit: 1586
August 06, 2014, 04:57:11 PM
#21
ok done- nothing happened.... it still wont open

should i turn the computer off and then on

Is electrum even installed? You said you deleted the exe file. Download 'windows installer' and install it again:

https://electrum.org/download.html

Once you've installed it try to run it. If it doesn't work see below.

You have the seed written down, right? If yes then follow these instructions:

Find the electrum wallet folder again:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup again

Delete the folder

Run electrum now. Select the restore wallet option. Enter your seed.
copper member
Activity: 1498
Merit: 1528
No I dont escrow anymore.
August 06, 2014, 04:52:07 PM
#20
i went to programs and it was not listed... so i was not able to select uninstall

try

-> start -> System settings* -> Programms* -> uninstall*

this should give you a list of all installed programms.


* not 100% sure about the names, but something along that line.
sr. member
Activity: 252
Merit: 250
August 06, 2014, 01:30:02 PM
#19
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???
go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.

i went to programs and it was not listed... so i was not able to select uninstall
sr. member
Activity: 252
Merit: 250
August 06, 2014, 01:24:44 PM
#18
Find electrum folder:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup of it.

Delete 'config' file and 'blockchain_headers' file

Then run electrum. If it starts up wait for it to sync up. Report back whether it works properly or not.

ok done- nothing happened.... it still wont open

should i turn the computer off and then on
legendary
Activity: 3710
Merit: 1586
August 06, 2014, 08:09:56 AM
#17
Find electrum folder:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup of it.

Delete 'config' file and 'blockchain_headers' file

Then run electrum. If it starts up wait for it to sync up. Report back whether it works properly or not.
sr. member
Activity: 252
Merit: 250
August 05, 2014, 02:01:18 PM
#16
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???
go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.
i just entered the seed on a back up computer so the wallet would not be permanently lost- now i am waiting to make that succesful-then i will try on this one



Good idea. Let us know what happens!

back-up computer wallet install was a success

so all was not lost

i have a wallet and btc
legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
August 05, 2014, 01:03:14 PM
#15
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???
go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.
i just entered the seed on a back up computer so the wallet would not be permanently lost- now i am waiting to make that succesful-then i will try on this one



Good idea. Let us know what happens!
sr. member
Activity: 252
Merit: 250
August 05, 2014, 12:40:48 PM
#14
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???
go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.
i just entered the seed on a back up computer so the wallet would not be permanently lost- now i am waiting to make that succesful-then i will try on this one

legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
August 05, 2014, 12:27:33 PM
#13
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???
go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.
sr. member
Activity: 252
Merit: 250
August 05, 2014, 12:20:02 PM
#12
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???
sr. member
Activity: 252
Merit: 250
August 05, 2014, 12:18:58 PM
#11
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

windows 7
copper member
Activity: 1498
Merit: 1528
No I dont escrow anymore.
August 05, 2014, 12:15:22 PM
#10
should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?
sr. member
Activity: 252
Merit: 250
August 05, 2014, 12:14:50 PM
#9
should i delete the .exe,,, is that all there is or is there a folder somewhere else
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