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Topic: [WARNING] BitPay pocketing over $1000 from me. (Read 3067 times)

legendary
Activity: 2128
Merit: 1002
November 27, 2013, 08:09:16 AM
#33
Still no reply from Tony, nor any support of BitPay.
Should I re post this on Reddit?

I know some people from BitPay, PM me if you need help.
sr. member
Activity: 266
Merit: 250
You would think but not during times when the BTC is at $900+   lol  The profit is too huge when they are sitting there and they are just staring at the profit they made on the currency jump.

I have seen this before the last time BITcoin shot up in price everyone wanted  a slice of the pie.   Sorry for the loss

Trust me I'll do my best to make this not a loss.

People on Reddit were telling me BitPay converts the BTC to cash for the vendors, but that doesn't mean they still have all the BTC(They do)

Of course they might still have your BTC, but what does that have to do with anything? They received BTC and sent USD. Whether those BTC were yours or not is rather irrelevant. It's also unlikely, since exchanging them would require waiting for two transactions to confirm, and payments via BitPay are instantaneous.

You bought an item listed in USD. Instead of exchanging your BTC for USD and then paying with USD using either an online service or the banking system, you used BitPay to eliminate a few additional, time consuming and potentially expensive steps. Without BitPay, you'd get your refund in USD as well.

Think about it:

You buy an item worth 1,000 USD from a seller while the BTC/USD exchange rate is at 500, so you send 2 BTC to Bitpay and the seller receives 1000 USD. Shortly after paying, the exchange rate climbs to 1,000. If it was up to you, you'd immediately demand a refund, the seller would returns 1,000 USD to Bitpay and Bitpay would return 2 BTC to you.

What prevents somebody from sending 1,000 or 10,000 or even 100,000 USD worth of BTC to either a friend or himself when the course is highly volatile, demand a refund if the exchange rate rises and keep the USD if it falls? It's essentially a sell with a buy-back option. Neither BitPay nor anybody else is going to offer that.

I know but you pay in btc, you should get it refunded.

member
Activity: 308
Merit: 10
AMA BCT
I have seen this before the last time BITcoin shot up in price everyone wanted  a slice of the pie.   Sorry for the loss

Trust me I'll do my best to make this not a loss.

People on Reddit were telling me BitPay converts the BTC to cash for the vendors, but that doesn't mean they still have all the BTC(They do)

Of course they might still have your BTC, but what does that have to do with anything? They received BTC and sent USD. Whether those BTC were yours or not is rather irrelevant. It's also unlikely, since exchanging them would require waiting for two transactions to confirm, and payments via BitPay are instantaneous.

You bought an item listed in USD. Instead of exchanging your BTC for USD and then paying with USD using either an online service or the banking system, you used BitPay to eliminate a few additional, time consuming and potentially expensive steps. Without BitPay, you'd get your refund in USD as well.

Think about it:

You buy an item worth 1,000 USD from a seller while the BTC/USD exchange rate is at 500, so you send 2 BTC to Bitpay and the seller receives 1000 USD. Shortly after paying, the exchange rate climbs to 1,000. If it was up to you, you'd immediately demand a refund, the seller would returns 1,000 USD to Bitpay and Bitpay would return 2 BTC to you.

What prevents somebody from sending 1,000 or 10,000 or even 100,000 USD worth of BTC to either a friend or himself when the course is highly volatile, demand a refund if the exchange rate rises and keep the USD if it falls? It's essentially a sell with a buy-back option. Neither BitPay nor anybody else is going to offer that.

I know but you pay in btc, you should get it refunded.
full member
Activity: 231
Merit: 100
I have seen this before the last time BITcoin shot up in price everyone wanted  a slice of the pie.   Sorry for the loss

Trust me I'll do my best to make this not a loss.

People on Reddit were telling me BitPay converts the BTC to cash for the vendors, but that doesn't mean they still have all the BTC(They do)

Of course they might still have your BTC, but what does that have to do with anything? They received BTC and sent USD. Whether those BTC were yours or not is rather irrelevant. It's also unlikely, since exchanging them would require waiting for two transactions to confirm, and payments via BitPay are instantaneous.

You bought an item listed in USD. Instead of exchanging your BTC for USD and then paying with USD using either an online service or the banking system, you used BitPay to eliminate a few additional, time consuming and potentially expensive steps. Without BitPay, you'd get your refund in USD as well.

Think about it:

You buy an item worth 1,000 USD from a seller while the BTC/USD exchange rate is at 500, so you send 2 BTC to Bitpay and the seller receives 1000 USD. Shortly after paying, the exchange rate climbs to 1,000. If it was up to you, you'd immediately demand a refund, the seller would returns 1,000 USD to Bitpay and Bitpay would return 2 BTC to you.

What prevents somebody from sending 1,000 or 10,000 or even 100,000 USD worth of BTC to either a friend or himself when the course is highly volatile, demand a refund if the exchange rate rises and keep the USD if it falls? It's essentially a sell with a buy-back option. Neither BitPay nor anybody else is going to offer that.
member
Activity: 308
Merit: 10
AMA BCT
Still no reply from Tony, nor any support of BitPay.
Should I re post this on Reddit?
member
Activity: 308
Merit: 10
AMA BCT
What was the listed sale price of the silver you bought?  Was it $1400, or was it 4.3 BTC?

You can only expect a refund of the sale price.  It doesn't matter if you paid in some other currency (BTC, Euros, Yen, whatever) which was converted by a third party payment processor.

Was listed as USD, but I haven't got a verifiable reason from BitPay as to why they cannot refund what I paid.

Currency or not, it's bullshit.
legendary
Activity: 966
Merit: 1000
What was the listed sale price of the silver you bought?  Was it $1400, or was it 4.3 BTC?

You can only expect a refund of the sale price.  It doesn't matter if you paid in some other currency (BTC, Euros, Yen, whatever) which was converted by a third party payment processor.
sr. member
Activity: 342
Merit: 250
I think refunding based on the USD exchange rate makes sense and it's ultimately up to the merchant anyway, bitpay is just a middle man. If they do refunds in btc, then they open the door to being exploited. You could buy something for 10 btc and then, if btc value doubles, return it for 10 btc and then buy that thing again for 5 btc. For this reason alone it makes sense that refunds are provided based on current prices. The only exception would be if a company's prices in bitcoin do not depend on the btc/usd exchange rate, but that is understandably rare.

Why don't they just ship you the remaining silver that you're missing from your original order?
legendary
Activity: 3038
Merit: 1032
RIP Mommy
Somewhat related, I sent some BTC to Namecheap via Bitpay, and Namecheap refuses to send the converted USD credit remainder (IIRC, after I transferred/renewed domains at a promo rate, and was blocked from any more years) on my account back to me via PayPal. They can do that for affiliates, but not for BTC-paying customers? Ridic.
legendary
Activity: 1792
Merit: 1111
Search "refund" at https://bitpay.com/terms . I think it is up to the merchant
member
Activity: 308
Merit: 10
AMA BCT
I appreciate the issue you are describing with BitPay, but I'd have been just this side of enraged at Amagi if I bought $80 face value of silver, paid for it, but got $10 face value in the mail.

What was Amagi's excuse for reneging on the sale? Seems shady...

says it was a shipping error.

They said they could send the remaining but I thought I'd get my 4 BTC back.
sr. member
Activity: 266
Merit: 250
Keeping tabs on this thread. Smiley
newbie
Activity: 6
Merit: 0
 I appreciate the issue you are describing with BitPay, but I'd have been just this side of enraged at Amagi if I bought $80 face value of silver, paid for it, but got $10 face value in the mail.

What was Amagi's excuse for reneging on the sale? Seems shady...
member
Activity: 308
Merit: 10
AMA BCT
What I surprise no reply from email.
member
Activity: 308
Merit: 10
AMA BCT
BitPay sells your BTC the moment they get it, they're just converting it to USD as a service. It's unfair for them if they have to fork out $1000 that they don't have, is it not?

I've looked at the transactions where my BTC goes and it seems like they all get piled on to one address.
legendary
Activity: 1134
Merit: 1118
BitPay sells your BTC the moment they get it, they're just converting it to USD as a service. It's unfair for them if they have to fork out $1000 that they don't have, is it not?
member
Activity: 308
Merit: 10
AMA BCT
If bitcoin took a nosedive and your 4BTC were only worth $200, would you still be willing to take a 4BTC refund?

Probably not; so you can't have it both ways.

I mean if I paid in bitcoin I'd rather get my bitcoin refunded

Yes, so you paid 4BTC (at the time valued at $1400).

You'd be ok if they refunded 4BTC two weeks later even if that 4BTC was now only worth $200 (because bitcoin value had crashed; so basically a $200 refund for a $1400 purchase)

I don't know if anyone would be happy with it but it would be more viable because it's a bitcoin oriented website.

They most likely would do that if the price fell.

No, they'd refund USD.

I don't understand where bitpay is trying to connect the two together.
Buyers pay with BTC sellers get paid in USD

If a buyer requests a refund they should be able to get it back in BTC, not USD.

legendary
Activity: 1134
Merit: 1118
If bitcoin took a nosedive and your 4BTC were only worth $200, would you still be willing to take a 4BTC refund?

Probably not; so you can't have it both ways.

I mean if I paid in bitcoin I'd rather get my bitcoin refunded

Yes, so you paid 4BTC (at the time valued at $1400).

You'd be ok if they refunded 4BTC two weeks later even if that 4BTC was now only worth $200 (because bitcoin value had crashed; so basically a $200 refund for a $1400 purchase)

I don't know if anyone would be happy with it but it would be more viable because it's a bitcoin oriented website.

They most likely would do that if the price fell.

No, they'd refund USD.
member
Activity: 308
Merit: 10
AMA BCT
If bitcoin took a nosedive and your 4BTC were only worth $200, would you still be willing to take a 4BTC refund?

Probably not; so you can't have it both ways.

I mean if I paid in bitcoin I'd rather get my bitcoin refunded

Yes, so you paid 4BTC (at the time valued at $1400).

You'd be ok if they refunded 4BTC two weeks later even if that 4BTC was now only worth $200 (because bitcoin value had crashed; so basically a $200 refund for a $1400 purchase)

I don't know if anyone would be happy with it but it would be more viable because it's a bitcoin oriented website.

They most likely would do that if the price fell.
legendary
Activity: 1190
Merit: 1001
If bitcoin took a nosedive and your 4BTC were only worth $200, would you still be willing to take a 4BTC refund?

Probably not; so you can't have it both ways.

I mean if I paid in bitcoin I'd rather get my bitcoin refunded

Yes, so you paid 4BTC (at the time valued at $1400).

You'd be ok if they refunded 4BTC two weeks later even if that 4BTC was now only worth $200 (because bitcoin value had crashed; so basically a $200 refund for a $1400 purchase)
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