Topic: Warning: BTC-E Not releasing my USD Deposit (Read 6720 times)
I made a bank transfer (about $ 7000) 11 days ago in BTC-E, but money is not there yet in my account. I sent all necessary documents - ID, bank notes, SWIFT copy and more.Contacted my bank and they ordered an investigation. I had a response saying the funds had been deposited 8 day ago.
Already asked their support, but they don't respond Angry Angry Angry Angry
I sent in a wire transfer to them on the 3rd. Was accepted by there bank but never showed up in my account. Never blocked and returned to my account, and never even showed up in BTC-E. My money has effectively disappeared! Really its kind of working out with the drop in price, but damn where is my money?
I have a wire transfer thats been missing since the 6th. Details of payment were correct. Ticket to support opened on Dec 7th. Still nothing credited to my account. This is the longest that it has ever taken btc-e to credit to my account.
Having the same experience
No response on ticket
Mike
I sent in a wire transfer to them on the 3rd. Was accepted by there bank but never showed up in my account. Never blocked and returned to my account, and never even showed up in BTC-E. My money has effectively disappeared! Really its kind of working out with the drop in price, but damn where is my money?
I have a wire transfer thats been missing since the 6th. Details of payment were correct. Ticket to support opened on Dec 7th. Still nothing credited to my account. This is the longest that it has ever taken btc-e to credit to my account.
Dude where is my money 
anyways you can still to try to charge back.
anyways you can still to try to charge back.
yes ..... btc-e lol
I sent in a wire transfer to them on the 3rd. Was accepted by there bank but never showed up in my account. Never blocked and returned to my account, and never even showed up in BTC-E. My money has effectively disappeared! Really its kind of working out with the drop in price, but damn where is my money?
Several more days passed with no useful support.
Coins are still stuck in BTCe
resend email, check junk mail, try again is all the autoreply bots are programmed to say...
Coins are still stuck in BTCe
resend email, check junk mail, try again is all the autoreply bots are programmed to say...
Did you send in your ID verification documents?
PM'd again while;
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I did a deposit of a few BTC some weeks ago and just tryed to withdraw them (previous ammount+profit) and got them within a few min. Verification was not needed for me.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
Just thought I would provide an update. The funds came through at last. It took 4 weeks for my USD international wire transfer to be credited into my btc-e account.
Rediculous. International wire transfer from the US to Bitstamp took me less than 24 hours.
Atleast he got his money back.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
Just thought I would provide an update. The funds came through at last. It took 4 weeks for my USD international wire transfer to be credited into my btc-e account.
Rediculous. International wire transfer from the US to Bitstamp took me less than 24 hours.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
Just thought I would provide an update. The funds came through at last. It took 4 weeks for my USD international wire transfer to be credited into my btc-e account.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
We Can't find your transfer not by name not by confirm number and etc details. Add this information into the ticket
Pls ask your bank to do investigation
This is not new news. BTC-e for months has required proof of identification before releasing deposits.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
Sent another support ticket in Russian this week and they just closed it again.
This alone should be a sign to stay away. I've been hearing about more and more issues with BTC-E recently. You can't be too careful.
Too bad BTC-E not accepting US deposits now ... 
Now something really strange happened:
Instead of the "money HOLD" that btc-e promised to remove, I can see the red message "Denied for your account. Contact support." when I try to go to the withdrawal section, no matter what I select BTC, LTC, USD ..
Has anyone seen this before?
Are they for real, contact support? I contacted support with all my documents right after sending the USD to them.
Instead of the "money HOLD" that btc-e promised to remove, I can see the red message "Denied for your account. Contact support." when I try to go to the withdrawal section, no matter what I select BTC, LTC, USD ..
Has anyone seen this before?
Are they for real, contact support? I contacted support with all my documents right after sending the USD to them.
Meelos, good to hear your deposit issues were finally fixed. I see that others are also getting their deposit and withdrawal taken care of, albeit after
long delays. I'm also waiting for a "money hold" on my bitcoins to be lifted, hopefully by the end of the week. I think many traders on this forum have
been too quick to brand btc-e as scammers. I chose to buy on btc-e because of its size and lower btc prices. In my last buy, I saved over 13K compared
with bitstamp and to me, it was well worth the risk.
long delays. I'm also waiting for a "money hold" on my bitcoins to be lifted, hopefully by the end of the week. I think many traders on this forum have
been too quick to brand btc-e as scammers. I chose to buy on btc-e because of its size and lower btc prices. In my last buy, I saved over 13K compared
with bitstamp and to me, it was well worth the risk.
bad news about btc-e: http://www.coindesk.com/btc-e-exchange-banking-issues/
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