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Topic: Warning!!! Stay away from Bter Until they get withdrawals fixed. (Read 2865 times)

newbie
Activity: 4
Merit: 0
Having withdrawal problems too. Bter starts to be crappier every day. Don't try using their API! It was giving back some random orders for weeks. I was able to manage this with proper coding but since last week their API even gives back random order_ids on your existing orders and is calculating stuff wrong. I really wonder how they think people are using an API crappy like this.
sr. member
Activity: 271
Merit: 250
i cant deposit or withdraw tagcoin and cents ... btc worked yesterday and dtc was moved today with no problem. So it is only some coins that are down. Cent is now down for nearly a month ... they should fix this now or loose customers. Their support is as horrible as any other one. Support? What support?

Please read: https://bitcointalksearch.org/topic/note-cryptsy-closes-centltc-market-on-january-1st-388839

If I were you I would consider getting out of CENT, just saying..

Disclaimer: No, I'm not trading CENT and do not speculate in them. IMO they seem dead if not dying.

i literaly got them for free. No worries. No losses here. Wait for the update (be patient). It is going to pay out sooner or later. Fill pockets and wait.
member
Activity: 126
Merit: 10
i cant deposit or withdraw tagcoin and cents ... btc worked yesterday and dtc was moved today with no problem. So it is only some coins that are down. Cent is now down for nearly a month ... they should fix this now or loose customers. Their support is as horrible as any other one. Support? What support?

Please read: https://bitcointalksearch.org/topic/note-cryptsy-closes-centltc-market-on-january-1st-388839

If I were you I would consider getting out of CENT, just saying..

Disclaimer: No, I'm not trading CENT and do not speculate in them. IMO they seem dead if not dying.
sr. member
Activity: 271
Merit: 250
i cant deposit or withdraw tagcoin and cents ... btc worked yesterday and dtc was moved today with no problem. So it is only some coins that are down. Cent is now down for nearly a month ... they should fix this now or loose customers. Their support is as horrible as any other one. Support? What support?
member
Activity: 126
Merit: 10
Personally I've never experienced any withdrawal issues with BTER, actually one of the best exchanges if you ask me, though their API seems to be delayed sometimes, but nothing compared to Cryptsy API and Cryptsy in general, they suck big time.
GH
member
Activity: 117
Merit: 10
Hi,

did anyone find out how these account imbalances happened?

I used the trade, deposit and withdraw logs to check their claims, and it seems that their new calculations are correct.

So when and why did the numbers go wrong?
legendary
Activity: 1400
Merit: 1000
I didn't have any problems with withdrawing BTC and QUARK...


Do you try it today?
legendary
Activity: 1400
Merit: 1000
I missed this thread,  i have BTC with Bter  Undecided
sr. member
Activity: 355
Merit: 250
I didn't have any problems with withdrawing BTC and QUARK...
newbie
Activity: 37
Merit: 0
Still not reply from  support. Sucks just hope it is working soon. Has anyone gotten any response from them?
sr. member
Activity: 364
Merit: 251
These guys will sit on your coins for days, with NO SUPPORT or HELP!!
You wil lbe locked out and not able to withdraw your coins.
This is certainly possible as it's happening to lots of people.
STAY AWAY UNTIL FIXED!
 Angry
You are warned!
sr. member
Activity: 364
Merit: 251
fuck Bter, and their Chinese speaking, NON help.
sr. member
Activity: 364
Merit: 251
withdrawals still not fixed. DO NOT SUPPORT and DEPOSIT!!!
sr. member
Activity: 364
Merit: 251
oh...BTW,
STAY AWAY FROM BTER.COM RIGHT NOW!!!

Withdrawals do not work for some people.
sr. member
Activity: 364
Merit: 251
stay away from Bter.com for now.
Withdrawals not fixed yet.

sr. member
Activity: 364
Merit: 251
DO NOT DEPOSIT on Bter.com at this time. Some people are not able to withdraw their coins.
newbie
Activity: 27
Merit: 0
I'm not having any problems at all.

Tried a few withdrawals earlier and it worked just fine.

I've been using this exchange for months without a hitch.

Some other good sites I recommend are Vircurex/BTC-e.  Wink

I would stay far away from Cryptsy. As I've had nothing but problems for weeks!!!  Tongue
newbie
Activity: 37
Merit: 0
Yes I can't not withdraw may coins either. It was working fine last week but now I get an error message. No response from support yet.

I wonder why we don't get any e-mails back from support?



While I suspect they are getting quite a few emails these days. Not to mention it's a Chinese site so there could be some language barriers. I am crossing my fingers for now it's only been a few days.

And I have tried the cn.bter address. While I have better luck actually logging in I still can't get my coins out.
sr. member
Activity: 350
Merit: 250
Nah never referred anyone - had only done 2-3 trades

Ironically though, Cryptsy works great for me, deposit, trade, withdraw all no problems.

I guess it's very random

I just tried to reproduce your SRC issue and was unable to. I sent 40 SRC.
member
Activity: 71
Merit: 10
I'm having problems with bter.com - unable to withdraw my SRC and extra coins appeared in my balance

Emailed them with no reply a few times

My GF is a qualified / accredited translator - I'm going to get her to write them emails in Chinese next

Have you referred anyone? BTER pays you 30% of fees to users you refer. I was surprised to see coins appearing in my account, then checked this page:

http://bter.com/myaccount/myreferrals

You get real coins, instead of non-transferable exchange points that go negative and block your ability to withdrawal. If anyone wants 10% discount on trading fees for 6 months, sign up using this link:

https://bter.com/signup/79691

Nah never referred anyone - had only done 2-3 trades

Ironically though, Cryptsy works great for me, deposit, trade, withdraw all no problems.

I guess it's very random
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