Topic: ***Warning: Visited Poloniex' "Corporate Offices" ***These Are My Findings*** - page 2. (Read 1512 times)

Summary: (to be expanded later)

I spoke to one of the few legal agents, who didn't know how to pronounce the "Poloniex" he represented, and asked me how to say it. (it's "Puh-LOW-nee-eks" using old-American phonetics).

He did give me the agency's card (see post #13 below or https://bitcointalksearch.org/topic/m.22339441), and schooled me as to how I could go about contacting Poloniex indirectly, through them.

He also told me, "this is going outside of the bounds of what I am supposed to be telling you, but you aren't the first one who has come looking for Poloniex".

He also kept implying that there have been others who were looking for Poloniex, with nowhere else to turn... He seemed to exude genuine understanding with every moment of the conversation.

He said that they have communication sessions with Poloniex, and that enough complaint submissions had more chance of make a change.

Complaints can be submitted regarding Tristan D'Angosta's virtual company (Poloniex) here:

[email protected]

ailcorp.com is the legal representative of Tristan D'Angosta's virtual Delaware Headquartered company Poloniex.

I searched the building, asking people where Poloniex was. No one I asked knew who Poloniex was. I'd tell them, "they're one of the largest cryptocurrency exchanges in the US." I would get blank faces in return.

On the 3rd floor, I knew I had found the right office, a back-door with a whole-size glass window and an electronic security lock with a room caller-function. On the other side of the glass I could see what was a semi- spacious office with work- cubicles set up. I persisted in pestering the non-responsive caller function. Finally a young blond woman approached me from the hallway behind me.

"Oh, are you trying to get in...?" She asked, pulling out her key card as if she was about to swipe me in.
"Oh, no, I'm looking for Poloniex."
"..." (a blank + slightly-squinted face tried to appear)...
"Poloniex is one of the largest cryptocurrency exchanges in the U.S., and their corporate offices are supposed to be here."
"..." (puzzled face). "No, I haven't heard of a Poloniex. This is Principle Financial," (speaking of the workspace which I was trying to violate).

I had seen Principle Financial's name on the building directory, and was hoping that somehow POLONIEX was an acronym whose first letter was from "Principle". No, no; it's not...

We conversed for a minute or two. She was very helpful. I told her I was going to try the top (4th) floor. Before we parted, she suggested that I try an office up there in that corner (she pointed in the direction) of the 4th floor, but told me that the office was a "legal agent's" office, yet that they perhaps had been contracted to represent Poloniex, as that was the entire focus of that type of business.

I paused at the thought of such a betrayal..., then thanked her for her helpful advice.

Up the little but pleasant elevator I went, and onto the 4th floor. I went to all corners and sides of that floor, scouring everything, before arriving at the corner that she had suggested.

I came upon a formidable 4-double-story block of glass and steel. I approached the building with awe, reverence even. I entered the completely glass entrance doors with timidity. Once inside, I was surprised to find a small lobby, and a relatively short rectangled pathway leading to peripheral offices, all surrounding a system of just 2 elevators. There were few people in the little lobby, and there was some construction work going on. Yet I persisted in my star-struck, squirrelly nervousness. I would read the directory column, and step away, acting as if I had "legitimate" business in the building. As the minutes aggregated, I began to relax, little by little, as not one person seemed to take any interest in me, or to accuse me of being a trespasser.

(Backstory) You see, Poloniex doesn't answer little 'me'. Not my emails, not my phone calls, not my trouble tickets. My large FoldingCoin deposits would regularly get stuck, and I was at "their" benevolent mercy as to when it would be released, always without any form of notice or communication. And I know I'm not the only one. I've seen "countless" droves of people in their TrollBox, asking for help, almost like a horror movie, where the needs of too many people are pleaded to the ears of far too few.... And I've seen many others on Bitcointalk, Countertparty.io, Reddit, ...

I am elated to say, however, that I have now 4 weeks clean from the grasp of the "Poloniex Vice". Which is about where their personnel seems to stop.

Owner/CEO - Tristan D'Angosta
Vice - ........... (wait what?)

...But, back to before hindsight and weeks/months-worth of cultivated tribulation culminated in epiphany ...

I physically went to the Corporate Offices of Poloniex to get my FoldingCoin deposit unstuck, because you cannot communicate with anyone at Poloniex by email, phone, support ticket, etc....

TL:DR:
These are the real occupants of the "Poloniex Corporate Offices" at 1013 Centre Rd, Ste 403-A, Wilmington, DE 19805 :




In other words:

Poloniex is not there. Poloniex was never there.
TL;DR END

I live in Washington, D.C., two and a half hours away for the Poloniex "Headquarters" in Wilmington DE.

Well, after months of experience with threatening to drive up there if my large-ish $3000+ value crypto deposits weren't released, only to have them shortly thereafter released without word, communication, nor suggestions of ways to avoid the issue in the future; the last time I was ignored, I drove up there.