Dear Waves Community and Waves Team;As you know I am founder of digilira; Turkish Lira Gateway. We are operating Turkish Lira gateway on Waves Platform since December 2017. We have managed more than 8K deposits and withdraws which is more than 13 Million Turkish Liras.
We are proud of our fast service, easy integration and I am sure that Waves Team didn’t get any ticket about complaining our service so far.
Unfortunately, on 26.06.2018 and 27.06.2018 we have faced with fraud actions by using our gateway service. I will explain the details about Coinomat related part which was happened on 26.06.2018.
On 26.06.2018 digilira had encountered a fraud money transfer. The transfer took place as an ordinary money deposit request. But soon after the corresponding bank informed us that it was a fraud transaction and request us to send money back to victim.
Note: Scammer somehow got victim’s National ID, went to the telecommunication store and claim that he lost his sim card and gets new sim card. After he got that sim card he called bank and claim that he is victim and gave the whole info about victim and got access to his bank account. He signed up our gateway by providing his cell phone, uploading National ID etc. Went throught KYC process. He made a request to deposit 37K Turkish Lira and sent from victim’s bank account.
Scammer transferred money to digilira’s bank account and our system checks and everything seems ok at that time then sends WTRY token to scammer automatically.
We traced suspect’s wallet history and find out that the suspect exchanged WTRY to WAVES and then WAVES to WBTC. (Exact amount is 1.15864958 WBTC) We informed Waves Team and Coinomat that he will use Coinomat gateway to withdraw BTC.
We were so happy that Coinomat closed gateway service and got the scammer. They claimed that they will resend WBTC back to us instead of scammer.
We refunded the victim’s money (37K Turkish Liras)
But guess what? Coinomat didn’t refund the stolen WBTC. They are still keeping our 1.15864958 WBTC . They closed the gateway, got scammers WBTC but still keeping it for themselves.
I am asking support from Waves Community and Waves Team to make pressure on Coinomat and let them give back our stolen WBTC.
To read more details and see proofs check reddit: https://www.reddit.com/r/Wavesplatform/comments/9yqxm9/coinomat_issue_they_are_still_keeping_our_wbtc/I am asking support from Community and Waves Team.
Thanks..