About seven months ago I made a backup of my wallet waves and in that wallet had an incent token, today when I went to get into my wallet by gluing the seeds I was given a different address and with that my incent are no longer there. If anyone can help gratefully
You are probably making the mistake everybody has done once, including me.
if you just miss one letter of the seed when copying / pasting, it will access to another waves address.
That's why you see zero, you are missing one or more letters
Sometimes it's just one
for example: you seed ends with the word bird... try to add an s... or something else... depends on the word
Advice: always copy the seed by clicking the icon on top-right, not by selecting the seed in the box