The issue with re offending users is likely because a limitation to SMF. Moderators can't see if a user has been reported or had x amount of posts deleted recently, unless they manually check via the modlog. On a very busy day of handling reports, a moderator might see several hundred, and at its peak of reporting probably thousands of reports a day, and therefore potentially thousands of users. Now, because of the way reporting, and the report queue works, multiple moderators might be dealing with those reports at the same time, and therefore that's where the consistency might be lost.
For example, mprep might delete a post from user1, and I might delete another two from user1, but because there's no clear indication, at least without manually searching the recent modlog data, then there's no easy way of seeing if a user has had a number of posts deleted recently. You could potentially look at the modlog or previously handled reports, but this is a rather messy way to do it.
It would probably be beneficial to include recent number of deleted posts by a user using the existing modlog already in place, and put that information on the profile page or potentially within the report queue itself.
I have few of those cherry Delete keycap buttons, along with bitcointalk, satoshi and theymos, just waiting for a challenge
You have too much time on your hands
.
If you really think that would help, then we are really in big trouble. If the members of this forum have to be motivated in this way to do something good, then at this moment it is crystal clear how much they care about this forum. "I'll clean up the spam if I have a badge, and if not then I don't care", how low someone can go to get one more dot in their profile?
Gamification works, as demonstrated by various industries. For example, universities now offer badges as motivation for completing certain tasks, and courses. Other learning resources like Coursera, and Edx also do the same.
I wouldn't be particularly motivated by things like this, however I know others will. Some people enjoy social status more than others.
If every active member reported at least 5 posts every day, so let's say at least 100 members do so - 500x30 = 15 000 fewer spam posts per month.
The reality is a few months ago reports were either around this value, or exceeding it. However, recently its been much lower than that figure.
Besides... you write as if current threads aren't unbearable.
And for the sake of the forum, can somebody handle the altcoin boards?
I'm going to be dedicating a little more time to the areas that I can moderate within the altcoin sections, but I've also recently delved back into reporting inside the Altcoin Discussion section, since that place is rather over run, and by accounts that I can't handle due to their rank. Although, I know that there's a lot of work that goes on within the Altcoin section, and while it might not seem like it there's multiple staff contributing to moderating there.
Also, I do get the frustration from reporting, it is at the best of times a thankless job. However, it is absolutely vital to the community, and I know that I'm always grateful for people throwing reports my way. I've got to echo hilariousandco here, but I think the reporter badges will at least help revitalise reports again, however it would probably only be a temporary solution until everyone has reached the highest obtainable badge. Judging by theymos' update though, it hasn't been cancelled, but rather its more work than anticipated.
As I see it the current issues we have are:
- Slightly cumbersome UI when it comes to the reporting queue, and additional information between moderators e.g displaying recently deleted posts in a intuitive way.
- The community seems to have become tired with reporting, whatever the reasons that may be.
- There probably isn't enough moderators, however because of the lack of reporting, how is theymos suppose to determine a good candidate. Obviously, there's other factors, but I think it's safe to assume that reporting will be one of the primary factors considered.
Personally, I'd love to see the community operating towards a common goal again, like a few months ago, and making a real concentrated effort to get spam dealt with quickly, and efficiently. However, it would be unfair to ask that from everyone, and the best option we have is offering an incentive, without it being problematic. The reporter badges was a fantastic idea, and its probably the best solution to our problem, albeit likely a temporary one, unless some very high, and frequent reporter badges were added.
With the amount of reports increasing, it would likely mean the possibility of moderators being added would be higher. I can't speak on the behalf of theymos, and whether or not its in his vision for new moderators, but at least with the data being there i.e number of reports, there's at least a little more to work with when it comes the time he wants to add more.