Iv4n, we would like to provide an update regarding your recent withdrawal request! As per our policies outlined in Section 5.1 of the Pay-outs and Bonuses guidelines, there is a €4,000 limit on account for withdrawals per week. You can review the full policy at WEISS.
We are closely monitoring your case, and we assure you that the process is proceeding in accordance with our standard procedures, as is the case with all transactions on our platform.
We wish everyone good luck and huge winnings! Remember, we are here to help with any of the cases that may arise. Cheers for your winnings!
When I spoke to support they didn't mention that rule about the maximum weekly payout... as I shared with everyone, their finance department gave their advice about the withdrawal, but even they didn't bother to point out the Section 5.1 rule.
Anyway, the max weekly payout of $4k is ridiculous, I am not even a serious player, there are many others who wager a lot more... if people can play slots (or other games) with higher bets where wins can be measured in thousands of dollars it's not nice to have a "funny withdrawal limit".
Another casino where I won something similar handled my higher withdrawal in minutes... where I don't even have completed KYC.
PS Still waiting for the second part... maybe it will take a whole week, but I will wait.
Hey Iv4n! Just wanted to let you know that your withdrawal went through smoothly. We’re really grateful to have had you with us since our early days on BitcoinTalk, sharing your experiences and wins along the way. Wishing you the best of luck, and we can’t wait to see more of your jackpot screenshots!