Topic: Well some more bad news. Bitmain is not giving out promised coupons. (Read 173 times)

Well yeah especially since I am not getting any coupon.

I saw someone sell the same model (S19 pro 100th) in the U.S for $1900, isn't that nearly the same as buying it directly from Bitmain even with the coupon discount you may get? I think these guys were given coupons so they managed to grab the gears for cheap, and the possibility they did the tax trick by declaring low amount, I don't know about you but if I had gears that sell locally at $1900 or even $2000 I would rather buy it than going through Bitmain.

I read it multiple times and I think they are not going to honor me with my coupon.

So If so I won't be buying any gear for a while.

Looking at the archived link the Nfish posted above, they mention this


So it seems like they only give coupons to those who have already bought any of the Pro versions at a higher price before the drop to 19$/th, are you eligible?

The next point is this


Did you sign the delivery confirmation?

These rules are new, they used to give out coupons without all these conditions, it's terrible of them to hide all these terms under a bold statement that says


Bitmain folks are doing what Bitmain folks do.

I could also see the promotion on Google but after clicking it it seems they remove it. It looks like a falls promotion or maybe they have limited coupons available.


They thought they could get a way. Let's see if they still giving out the coupon.

Well sent it out and hope to get a positive result from them.

Thank you.

I think that this is the "proof" you need:
https://web.archive.org/web/20221004170338/https://support.bitmain.com/hc/en-us/articles/10687719622681-ANTMINER-S19-Pro-Discount-Coupon

It's that page you've found, as archived in 4 October.



Best of luck!

After spending a long time trying to find some info I managed to get a dead link.

bing it and show enough info that the offer did exist.

here is the link on a bing search




the link does not open











Still hoping to get this coupon.

 I purchased gear on Sept 22. It was supposed to be shipped in Oct and a coupon was supposed to be issued for 30% off my next purchase.

Dealing with Lisa from bitmain and she simply refuses to acknowledge that I am due the promised 30% coupon.

email chain is leading to nowhere.
   
philipma1957
Nov 14, 2022, 10:43 GMT+8

Maybe I am not clear enough. The 30% coupon is to be used on a future order. Not the order I paid for but for one in the future. Why would your company say you are giving a 30% off coupon for a future order and then not give it. It makes you lose the next sale. I have been buying from you since 2013. You never failed to issue a promised coupon for a future order. So now you are going to fail to send me a simple 30% off coupon for my future purchase? Seems to be a really poor way to get me to ever buy from you any more.

   
philipma1957
Nov 14, 2022, 10:38 GMT+8

Listen to me very carefully you advertised the s19j in September that you would ship it in 1 month and that 30 days after you shipped it you would issue a 30% coupon. this was on your website.I did this purchase. Because your website said you would send a 30% coupon. 30 days after the shipping date.  And now you are denying me the coupon. I have purchased from you many many times. I really do not understand why you are saying you did not have this offer. On your website.I placed the order on sept 21. I attached a screen shot of the order. In every order I ever made that offered a coupon I was always give my coupon. So what is the issue.

Attachment(s)
Screen Shot 2022-09-21 at 2.44.43 PM.png

   
Lisa (BITMAIN)
Nov 14, 2022, 10:13 GMT+8

Dear philipma1957
I couldn't open below link
 https://bitcointalksearch.org/topic/bitmains19pro-ordered-on-922-shipped-on-1013-8-days-early-waiting-for-coupon-5417006
https://bitcointalksearch.org/topic/a-general-so-bitmain-can-see-the-problem-thread-fixed-by-bitmain-5414433

 
That's not our website.
 
You said,we will give you a coupon, that's from which BITMAIN link?I will check.
 
Best regards,
Lisa
BITMAIN
To buy ANTMINERs, please log in to the website: https://www.bitmain.com/
Kindly be ware of phishing scams and always verify the domain name.
"Solved" means we replied - we may still be working on your issue.

   
philipma1957
Nov 14, 2022, 07:32 GMT+8

when you sold the gear in september you promised that buys would get a coupon. I placed the order so you owe me 30% coupon .
you advertised that we would get coupons for 30% if we purchased the goods.
please read my threads
https://bitcointalksearch.org/topic/bitmains19pro-ordered-on-922-shipped-on-1013-8-days-early-waiting-for-coupon-5417006

https://bitcointalksearch.org/topic/a-general-so-bitmain-can-see-the-problem-thread-fixed-by-bitmain-5414433

you screwed up twice here. when I paid and now you act like i don’t get a coupon.
Sad are you part. You owe me the coupon 30% off stop playing games that you are confused.

   
Lisa (BITMAIN)
Nov 14, 2022, 07:19 GMT+8

Dear philipma1957
 
Thanks for your consultation!
What's the reason for a coupon?
Your query is unclear to our support team, please provide more information regarding your request.
Any screenshots or copied error messages are very helpful.
 
Please let us know if you have additional questions or concerns.
 
 
Best regards,
Lisa
BITMAIN
To buy ANTMINERs, please log in to the website: https://www.bitmain.com/
Kindly be ware of phishing scams and always verify the domain name.
"Solved" means we replied - we may still be working on your issue.

   
philipma1957
Nov 13, 2022, 05:04 GMT+8

I placed an Order in September.

Order ID: 00xxxxxxxx201012
Date: 2022-09-22 02:32:48
Total: 0.10932625 BTC
Payment Method: BTC

It shipped Oct 13. I am due 30% coupons where are my coupons ?

Please let me know when you give me my coupons for 30% off. thank you.




The problem is they want a screen shot of the webpage that shows they were offering this 30% off coupon.


I never have had issues on coupons they gave me every coupon I ever was entitled to get


So I did not take a  screen shot that shows they were getting a coupon if you got the gear.


So I am out a 30% coupon unless some one has a copy of that page around sept 21 2022 that reads it.



see below it is about when I got it but it is after they stopped the coupon offer.





I found the link for the item I purchased but the coupon offer is not attached to it.


https://shop.bitmain.com/en/product/detail?pid=00020220919144041252Ua2SetxW06D3

I know there was a coupon offer with that unit.

I will look more.