All this are what should constitutes on the casino reviews newly make, they can choose to work by all of them and make additional increase to improve their quality service delivery, this essence of having a review is to get the gamblers feedback on their performances while operating the website, everyone testing or using will present his own take and the casino will take note of them all through reviews.
the features you mentioned are important to sustain the interest of the players. to add, i believe, active support and fast resolution of any complaint, small or big is quite important to earn credibility in the community. if you are leaving your players hanging with a very simple problem will give you a headache as that user can easily give bad reviews or have bad mouth towards your casino.
as we have seen, several of the casino reviews or rating sites here are quite useful especially to new gamblers. usually, they look for the following aspects -
> if there's any existing / unresolved complaint
> kyc protocols (how strict they are and what docs they require)
> deposit / withdrawal methods and how fast
> bonuses / rewards / incentives
> pros and cons
> wagering requirements of the deposit