Silence is NOT golden in this case.
You can choose to do business with them or not but the demand is so high they could care less they will still sell out of avalons even with a buggy system and no customer service.
Unfortunately, the above is so true at the moment. Rest assured, however, that someone will eventually come out with a competing product. And, that someone will have decent customer service to boot. When that happens, Avalon's "care less" attitude is going to come back to bite them... hard.
Apparently, this is how business is done in China.. News flash: the ASIC customer base is global.. Western expectations of customer service DO apply here.
Sigg