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Topic: What wrong on exchanger HITBTC ? - page 2. (Read 781 times)

full member
Activity: 602
Merit: 103
November 12, 2018, 12:23:27 AM
#36
Iam always dificult if sign in to my account hitbtc.

Maybe you are clicking the wrong button. If try to log-in here then you can't never go in because that is the signup tab.


This is the sign-in button.


whats wrong on exchanger HITBTC ?

To add, maybe those limits on putting sell and buy orders like everything must be divisible by 10. That makes the order book pretty easy to manage but the fact that you are not trading on your desired amount is frustrating, like what you'd gonna do on you 9 extra coins right? They must have an option of converting it into a certain currency like what Binance does, converting your smallest asset into BNB.
sr. member
Activity: 2618
Merit: 439
November 11, 2018, 09:52:07 PM
#35
nevermind, spoke too soon, same issue on private / incognito mode.   Data loading is still intermittant.  Still get connection to server error making it impossible to do any trading in a timely manner.  
I just login with my account with them, which has been dead for months and then I got some error. But then again when I was able to login, I was quite surprise to see them asking for KYC now? So definitely, I got disappointed again and probably will not login for the next couple of months since all of my coins their as just dust amount anyways. As for your problems, you may want to clear your bwowser cache and see how it goes for you. Best of luck.

I don't get any issue like you with HITBTC,  everything  is fine with this exchange.  You have to check your internet connection make sure nothing wrong. HITBTC is include top 10 crypto exchange and they was operating since 2013 and they is one of the trusted exchange.
I just can't say if they have the trust of the community because there have been lots of issues with them lately. Just go on Scam Accusations or Exchanges thread and you will find out what I'm talking about.
jr. member
Activity: 43
Merit: 3
November 11, 2018, 08:47:26 PM
#34
Clear your browser cache it will work
 perfectly.
member
Activity: 476
Merit: 10
WPP ENERGY - BACKED ASSET GREEN ENERGY TOKEN
November 11, 2018, 08:37:21 PM
#33
I don't get any issue like you with HITBTC,  everything  is fine with this exchange.  You have to check your internet connection make sure nothing wrong. HITBTC is include top 10 crypto exchange and they was operating since 2013 and they is one of the trusted exchange.
hero member
Activity: 658
Merit: 500
November 11, 2018, 01:13:39 PM
#32
nevermind, spoke too soon, same issue on private / incognito mode.   Data loading is still intermittant.  Still get connection to server error making it impossible to do any trading in a timely manner. 
hero member
Activity: 658
Merit: 500
November 11, 2018, 12:54:41 PM
#31
I'd had an issue with HitBTC not loading data on account / exchange pages for over a year and finally figured out a way around the issue reading through this thread.

Someone above suggested loading the site in incognito mode (private window).

That actually worked.  Thanks for the suggestion.

I hadn't done any trading on the exchange in about 8-10 months due to getting frustrated with the intermittent issue with data loading and seems fine in private window / incognito mode.

full member
Activity: 490
Merit: 100
March 30, 2018, 03:10:03 PM
#30
The thing wrong with hitbtc is the withdrawal. iv'e used hitbtc a couple of times and all the time when i withdraw it takes what like 2hrs or so per transactions and they just made it successful when i contacted the support.
lately I'm not at all pleased with this trade exchange. Despite the fact that my account is protected by two-factor authentication, there were several unauthorized logins to the account. I blame the administration of the site for this.
full member
Activity: 1834
Merit: 166
March 30, 2018, 12:10:09 PM
#29
whats wrong on exchanger HITBTC ?
I can't see price all altcoin , anybody can be explain because I use all my device , PC , smartphone .
and than Iam always dificult if sign in to my account hitbtc.
Although there weboage showa no problem but i have encountered some problem with them.I deopsited some of my TRX and still my balance was shown as zero and after refreshing some time it still show the same.I contacted the team and they said the site was under maintaince but no official information was there.Otherwise its ok but due to some maintainance its remain down.
sr. member
Activity: 686
Merit: 262
Enterapp Pre-Sale Live
March 30, 2018, 11:37:53 AM
#28
The thing wrong with hitbtc is the withdrawal. iv'e used hitbtc a couple of times and all the time when i withdraw it takes what like 2hrs or so per transactions and they just made it successful when i contacted the support.
if I'am withdraw my balance its fine , but if I'am Token altcoin its problem , transaction has been done but Tx id not found on my account exchanger HITBTC.
I'am to try send email for support but the answer always keep waiting and waiting more than 1 month.
full member
Activity: 406
Merit: 100
March 30, 2018, 09:49:58 AM
#27
Maybe there is a problem with your network service or maybe in hitbtc itself have a minor update on there website as i see in my mobile phone and my laptop hitbtc  still good to use.
full member
Activity: 407
Merit: 101
March 30, 2018, 09:45:16 AM
#26
I think I have never had a problem with hitBTC, even yesterday I made a transaction using hitBTC and immediately withdraw but all went well and normal. the time required is only about 30min.
newbie
Activity: 91
Merit: 0
March 30, 2018, 09:06:40 AM
#25
The thing wrong with hitbtc is the withdrawal. iv'e used hitbtc a couple of times and all the time when i withdraw it takes what like 2hrs or so per transactions and they just made it successful when i contacted the support.
sr. member
Activity: 686
Merit: 262
Enterapp Pre-Sale Live
March 30, 2018, 08:22:22 AM
#24
New Problem with exchanger HITBTC again.
I'am to try deposit token , but few next time address for deposit is change and than I to try send email to customer service HitBTC and than they give answer just keep waiting .
I stay waiting 1 month and send email again but they are just answer always keep waiting.
why ?
because my friend have same problem  with me but my friends have fast respon from admin.
why they do this to me ?
sr. member
Activity: 686
Merit: 262
Enterapp Pre-Sale Live
January 15, 2018, 02:07:02 AM
#23
problem solved.
my IP is blocked from HitBTC and bittrex , I don't know why hitbtc do this , my friends too .
maybe my Internet Service Provider is trouble for support.
thanks you everyone .
newbie
Activity: 60
Merit: 0
January 15, 2018, 12:53:09 AM
#22
I have the same problem too, difficult to sign in
member
Activity: 462
Merit: 11
January 14, 2018, 08:11:32 PM
#21
I never get problem like that, can be turn of your device first or refresh it and then start login again. I used this exchange since 1 years ago but no any problem so far. This exchange is good but i dont understand about the price of some coin sometimes big different with others exchange, like price of Ignis token. But for the customer support and withdrawal still good.
LT4
newbie
Activity: 31
Merit: 0
January 14, 2018, 07:33:49 PM
#20
Wrong is that, they hava too big fees. It's too expencive, better to use Binance or bittrex.
full member
Activity: 406
Merit: 100
▰▰▰ MODULE ▰▰
January 14, 2018, 07:06:39 PM
#19
whats wrong on exchanger HITBTC ?
I can't see price all altcoin , anybody can be explain because I use all my device , PC , smartphone .
and than Iam always dificult if sign in to my account hitbtc.

Maybe there a problem with your account,when i check it now all its oke,and i dont find something wrong,maybe your in the bad timing when you log in your account and thats time they repair there server for going maintenance,why dont you just try it now,so that you can conclude where the problem occur,if the problem will disame again maybe there's a problem in your account and you need the help of hitbitc services or some other site's to resolve this situation.
full member
Activity: 280
Merit: 101
January 14, 2018, 06:17:33 PM
#18
Well, I checked it and everything seems to be ok.
Except for chat box is full of messages "my balance is 0" and "my balance is back" so probably they are under maintenance although i couldn't find any information about ongoing maintenance.

If your balance on Hitbtc shows zero or nothing then you need to reference that account page few times continuously then it will appear. I too faced similar issue last month when TRX was shooting up and worried about my coins. But someone suggested me to refresh that account page and it worked.

Just now I logged and checked it looks all okay on my account.

I have the same too that my accountbis ok. I think refresh the page is the the way you can try to get your chart back. Or maybe still maintenance and you wait till the maintenance finish.
hero member
Activity: 2730
Merit: 632
January 14, 2018, 05:28:24 PM
#17
Been hearing a good amount of problems of support, coins being stolen, and a weird PO box registered in Colorado being their only point of contact for people peering into the site. I mean, a lot of the support things are thingds that we see on ALL exchanges -- as no one is able to handle the massive amount of demand that is present right now, and coins being 'stolen' could just be missing due to an error that must be rectified by support.

I've personally used it and haven't had an issue, but who knows with all of these random exchanges. Binance is what I like and Imma stick with it.
Every exchanges had no exceptions into this kind of problem. Im using Hitbtc back on previous month and i didnt experience such errors or issues since every went smooth and fine for me.Some people are now experiencing problems with hit. Showing no tokens balances usually do shows when theres a maintenance on the site or just only an overload issue.
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