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Topic: Whatsminer M30 / M31 Reliability + Warentee Experiences. (Read 607 times)

legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
And for the M32s ?
Very few review on it

If i am not mistaken the first batch of M32s was sent out in August, so the first person to receive it hasn't yet tried it for a month, so even if you managed to find or a hear a review from someone, it will be somehow inaccurate as the test-period is way too short.

With that being said, since we haven't heard of any major change in the MicroBT management and team, I can only assume that they still maintain the same standards, the huge failure for the 17 series was due to the absence of Jihan, at that time Micree was in charge and he must have made a ton of bad technical decisions which lead to the low-quality of 17 series, or at least this is how Jihan justified the failure to the Chinese miners community, which does make sense if you come to think about it.



and if they meet specs they will be costly and take more one year to pay off.
legendary
Activity: 2170
Merit: 6279
be constructive or S.T.F.U
And for the M32s ?
Very few review on it

If i am not mistaken the first batch of M32s was sent out in August, so the first person to receive it hasn't yet tried it for a month, so even if you managed to find or a hear a review from someone, it will be somehow inaccurate as the test-period is way too short.

With that being said, since we haven't heard of any major change in the MicroBT management and team, I can only assume that they still maintain the same standards, the huge failure for the 17 series was due to the absence of Jihan, at that time Micree was in charge and he must have made a ton of bad technical decisions which lead to the low-quality of 17 series, or at least this is how Jihan justified the failure to the Chinese miners community, which does make sense if you come to think about it.

legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
Comparing the 17 series from bitmain to any other mining gear will always lead to the same results, those 17 series are the worst mining gears anybody has ever made, so without a doubt, the M20 and M21s are far more robust than S17/T17, but since we don't have enough data on S19/T19 we can't be certain about their quality, my bet is "they are much better than the 17 series", but are they better than the m30+/m30++/m30s from microbt?  nobody can tell, it is a bit too early to judge.

But overall comparing Microbt gears to Bitmain in terms of quality, I would say MicroBt, honestly, Bitmain failed big time in the 17 series, S9k , S9e and many other non-btc mining gears, the S9 was the last mining gear from Bitmain with tremendous robustness, I hope they have gone back to the same standards on these 19 series, although I wouldn't trust them until months have passed.

And for the M32s ?
Very few review on it

We wont be reviewing any of them as mining btc directly is very hard to do.

the

30s
31s
32s are all over priced. 

we are in a time right now where gpu mining eth on nicehash and auto verting it into btc is a better more profitable way to mine btc.

now i have posted this in about seven threads 🧵 and it gets deleted by the mod here  in the btc section of mining as off topic.  frankly i disagree with that and think you should know why you are not seeing a lot of reviews for btc gear .

i just spent 4600 on gpus to mine eth on nicehash to autovert into btc.

i use about 2000 watts and earn around 24 usd worth of btc doing that.

if I buy 4600 worth of whatsminers i would be less profitable about 17 usd in btc and burn more then 6000 watts.

until asic btc profits catchup you wont be getting reviews here.

as a guy with 300kwatts of power using only 100kwatts split between asics and gpus is how i am postioned.

I have about 20 s17pros and about 1.7ph of asics mining ⛏ btc directly.

I wont be getting any asics for now. and I will mine with asics and gpus for a while.
jr. member
Activity: 76
Merit: 3
Comparing the 17 series from bitmain to any other mining gear will always lead to the same results, those 17 series are the worst mining gears anybody has ever made, so without a doubt, the M20 and M21s are far more robust than S17/T17, but since we don't have enough data on S19/T19 we can't be certain about their quality, my bet is "they are much better than the 17 series", but are they better than the m30+/m30++/m30s from microbt?  nobody can tell, it is a bit too early to judge.

But overall comparing Microbt gears to Bitmain in terms of quality, I would say MicroBt, honestly, Bitmain failed big time in the 17 series, S9k , S9e and many other non-btc mining gears, the S9 was the last mining gear from Bitmain with tremendous robustness, I hope they have gone back to the same standards on these 19 series, although I wouldn't trust them until months have passed.

And for the M32s ?
Very few review on it
legendary
Activity: 2170
Merit: 6279
be constructive or S.T.F.U
Comparing the 17 series from bitmain to any other mining gear will always lead to the same results, those 17 series are the worst mining gears anybody has ever made, so without a doubt, the M20 and M21s are far more robust than S17/T17, but since we don't have enough data on S19/T19 we can't be certain about their quality, my bet is "they are much better than the 17 series", but are they better than the m30+/m30++/m30s from microbt?  nobody can tell, it is a bit too early to judge.

But overall comparing Microbt gears to Bitmain in terms of quality, I would say MicroBt, honestly, Bitmain failed big time in the 17 series, S9k , S9e and many other non-btc mining gears, the S9 was the last mining gear from Bitmain with tremendous robustness, I hope they have gone back to the same standards on these 19 series, although I wouldn't trust them until months have passed.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
That would be the best warranty support around. I would believe it as long as you keep all the chat logs and emails to prove it. Mostly because as you said there is conflicting information out there.
I'm guessing the US repair is hmtech. Great guys to work with.
Them paying shipping both ways is huge, not to mention letting you attempt a repair first time around. Might consider buying something now lol.

Yeah hmtech told me they have a repair contract with whatsminer.

They got 2 m20s psu's out to me asap.

They are in North Carolina. I am in New Jersey.

I get very fast turnaround with them.

Most Likley I will Be getting some more whatsminers but I may wait till fall.
legendary
Activity: 1540
Merit: 2036
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That would be the best warranty support around. I would believe it as long as you keep all the chat logs and emails to prove it. Mostly because as you said there is conflicting information out there.
I'm guessing the US repair is hmtech. Great guys to work with.
Them paying shipping both ways is huge, not to mention letting you attempt a repair first time around. Might consider buying something now lol.
jr. member
Activity: 43
Merit: 28
Thanks for the post guys. 

This is what I got from microbt.com support and also from their telegram support (linked directly from microbt.com):

1) Warentee is 365 Days for the M30/M31 series, not 180 (conflicting information from microbt website)
2) They pay for shipping both ways for repair
3) If you diagnose the problem with a part, the first repair attempt they will send you the part.  If that does not work, u must send your unit back to repair centre, a repair center is available in the USA.
4) somewhat broken english: they will send you a machine (refurbished or new) when you send yours back?

It sounds too good to be true?
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
If you are in USA. you can send to hmtech in North Carolina. They are legit and have a contract with MicroBT.com. that is the actual builder.

I have contact info for hmtech

They have sold me 2 replacement p21 pSU's to be used with my m20s units.

Once. all the USA confusion settles with Covid-19, the protests and the riots over the Killing in minnesota.

My partner and I may purchase 2ph worth of m30s or even m20s

I have been using their whatsminer tool 5.0.2. it is excellent for remote controlling miners.

I have owned

1   m3
10 m10
1   m21
2.  m20s

other then 2 things

1) the people in Carolina have been good to me and  I am in NJ fast cheap shipping

2) plus I like the whatsminer 5.0.2 tool


Bitmain has been more reliable from jan of 2019 to June of 2020

I have

22 s17 pro
1.  s15
3   s17
1   t15
4.  s9k
2   t17e
2.  t17+
1.  s17+

they all work the worst are the s9k
also 1 s17pro is flakey


btw the guys in Carolina will fix the bitmain gear for me. have yet to fix them as they are hanging in there

I have to decide to buy gear this year to replace the s9's and the l3+ that I run

I may go with what miners.
legendary
Activity: 3220
Merit: 1220
M20/21 is probably more equivalent to bitmains 17 range.

M30/M31 is equivalent to bitmains newer 19 range, as both have only been out recently.

Just in case you were looking to compare like for like.
jr. member
Activity: 43
Merit: 28
We have the full experience of S17/T17 series failures as outlined in https://bitcointalksearch.org/topic/t17s17-malfunction-cases-solutions-remedies-rma-history-5217949 and https://cointelegraph.com/news/samson-mow-bitmain-s17-t17-antminer-has-high-failure-rate

Our experience is about a 15% failure rate. Some of the warenteed units suffer from the same problems and have since failed.   For those of you that would like to know about bitmain warentee procedure, please let me know. We are experts now. ill share my knowledge.

It is time to choose the devil you don't know... As for alternative units, there is much less information, so I guess I will ask the question:

1) What is your experience with the Whatsminer M3x units?
2) What is your experience with the Whatsminer warentee process, and can you briefly describe the process?  From their website, it looks like u need permission via tech support before any warentee work.  no details as to entire units need to be sent back, or if they accept individual parts... and who pays for them.

Cheers.
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