My question is what do you think the brother should do now? as after 48hrs they may cancel the order as unsuccessful trad. Will the asset be returned to the seller?
Reporting to the support fit no get much result but still do am, and from the name of the account (track am on social media see if you fit get any details). If you get the phone number too try reach am . If na microfinance bank you pay to, you fit get the phone number from the account number. If everything no get head then report your transaction as fraudulent because technically na wetin e dey become so. If you get better account officer, the transaction fit dey frozen but just know you need dey prepare to let your Bank know which business wey una been dey do.
This kind of issues na people dey encounter everyday for all these exchanges, and most of these P2P merchants dey see am as avenue to take defraud some naive people.
I don encounter similar issue during one of my trades for kucoin (when them been never comot 9ja from their P2P service).
This one, I specifically asked the merchant if he'd accept third party payment and he practically accepted, only for me to proceed with the payment and refused to release the token, saying that platform doesn't accept third party payments, it was obvious that the merchant was out to defraud and swindle me of my money, so I made the first move to report the transaction ( though knowing too well that I had defaulted by initiating a third party payment).
Long story cut short, the merchant was told to refund the money back to me after I provided proof that the seller already accepted to receive third party payment, and I was asked to provide the same account that I initiated the transaction with for refund.
It's very important to first inform the seller before initiating such transactions to avoid unnecessary embarrassment and inconveniences such as this, because lots of these P2P merchants are scammers looking for naive people to defraud of their hard earned money.