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Topic: Why do so many people hate Coinbase? - page 3. (Read 4091 times)

legendary
Activity: 2562
Merit: 1119
January 26, 2017, 09:58:46 PM
#74
There have a lot of negative feedbacks and these are the general problems about them:

1). Poor Customer service - Not all people are getting answered
2). Their strict and getting more stricter KYC (Know Your Customer) -  They want you to submit documents so you will no longer be anonymous .
3). Freezing and closing of a users account - For whatever reason, They have to notify the users if they will be closing its account so that the user will have time to empty their wallet . Of course the reason should also be notify to the user .
4) . Slow Processing
5). Android App keeps crashing

You may want to view this site the number of positive feedbacka are only 2-3 :http://bittrust.org/coinbase/0

those are simply people bitching because the world doesn't match their little model they dreamed up, i am talking about legitimate complaints, bot "my app closed and i had to take another full three seconds of my life to open it again"

and i like people getting their wallets frozen, maybe they will start following the rules

They may be bitching, but those complaints are legitimate, coinbase is a company and they should be responsible for every complaint they are getting especially for notifying their clients before freezing their accounts, even if the user were unable to follow the rules, they should still have the rights to know if their accounts will be closed/froze and if coinbase fail to do so it can be considered as Estafa.
newbie
Activity: 12
Merit: 0
January 26, 2017, 09:30:09 PM
#73
Pricing is too high when you know how things works.

It's a service for not tech-savvy ppl.

We are not the targetted audience.
member
Activity: 91
Merit: 10
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January 26, 2017, 09:19:40 PM
#72
I have no any complain regarding the coinbase .l always accept it .but as i know that no any people hate with coinbase. it may be lake of knowledge about bitcoin site or they have lake of time to spent on it.coinbase is just like a wallet which help us any time .
hero member
Activity: 868
Merit: 503
January 25, 2017, 03:06:24 PM
#71
Perhaps it's just for a group of people who get frozen because of gambling, the rest Coinbase service was pretty good and by use coinbase you dont need to pay fee transaction for send bitcoin.

there are plenty of sites that have no fee to send BTC, what are you talking about?
legendary
Activity: 1176
Merit: 1001
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January 25, 2017, 02:51:13 PM
#70
Perhaps it's just for a group of people who get frozen because of gambling, the rest Coinbase service was pretty good and by use coinbase you dont need to pay fee transaction for send bitcoin.
legendary
Activity: 1274
Merit: 1004
January 25, 2017, 01:53:29 PM
#69
i have heard lits of rummers about coinbase lets just ignore the fact that coinbase is a web wallet and they have less security except that they do not allows every country...their support system is weeker when helping...i heard rummers that they block some users account who transact in gambling sites..they do not charge any fees for their transactions i do not know what is true or what is false but i just switched to mycelium android wallet
hero member
Activity: 868
Merit: 503
January 25, 2017, 01:26:36 PM
#68
There have a lot of negative feedbacks and these are the general problems about them:

1). Poor Customer service - Not all people are getting answered
2). Their strict and getting more stricter KYC (Know Your Customer) -  They want you to submit documents so you will no longer be anonymous .
3). Freezing and closing of a users account - For whatever reason, They have to notify the users if they will be closing its account so that the user will have time to empty their wallet . Of course the reason should also be notify to the user .
4) . Slow Processing
5). Android App keeps crashing

You may want to view this site the number of positive feedbacka are only 2-3 :http://bittrust.org/coinbase/0

those are simply people bitching because the world doesn't match their little model they dreamed up, i am talking about legitimate complaints, bot "my app closed and i had to take another full three seconds of my life to open it again"

and i like people getting their wallets frozen, maybe they will start following the rules
sr. member
Activity: 406
Merit: 250
Wolf
January 25, 2017, 11:06:48 AM
#67
There have a lot of negative feedbacks and these are the general problems about them:

1). Poor Customer service - Not all people are getting answered
2). Their strict and getting more stricter KYC (Know Your Customer) -  They want you to submit documents so you will no longer be anonymous .
3). Freezing and closing of a users account - For whatever reason, They have to notify the users if they will be closing its account so that the user will have time to empty their wallet . Of course the reason should also be notify to the user .
4) . Slow Processing
5). Android App keeps crashing

You may want to view this site the number of positive feedbacka are only 2-3 :http://bittrust.org/coinbase/0
hero member
Activity: 588
Merit: 500
January 25, 2017, 10:50:49 AM
#66
Sometimes they have had delays where they don't give you your coins for over 12 days after it already left your bank account.  This happened as recently as at the beginning of this year.

I first  time heard that Coinbase can delay payments and i am really worried on hearing this. Bitcoin transactions are instant and waiting for 12 days means something is fishy. By the way i have decided to remove all my bitcoins from coinbase now and keep them save in my desktop wallet. Thanks for the information.
full member
Activity: 126
Merit: 100
January 25, 2017, 10:39:00 AM
#65
that simple for me , if im send bitcoin from coinbase to other address need 1confirmation or more
and if me or someone very emergency with this bitcoin sure i cant wait for a long time waiting confirmation
legendary
Activity: 1638
Merit: 1046
January 25, 2017, 10:32:13 AM
#64
That's true that some of Coinbase hater don't have valid/good reason, but you can't deny valid reasons such as :
1. Coinbase service is the opposite goal of bitcoin, especially about full control over our bitcoin, anonymity and privacy.
2. They have hidden fees at some of their services and their bitcoin rate isn't that good if you compare with other exchange.
3. They closed some of users account without real reason or warning in case user did something wrong.

So, no wonder many people hates Coinbase. But, coinbase users keep growing and they keep making profit even many bitcoiner hate them.
I think the hidden fees that you mention as actually happen to me last year 2x that i send my bitcoin into coinbase but i just receive  pending in few days the pending gone also my bitcoin is gone the support said that i double spend that is why its pending and never receive it.. but according to my electrum wallet there is no problem that i send my bitcoin the 2nd one this new year i experience of reduces of my balance there when the price of bitcoin is $1k plus until the price was crash i saw my balance was reduce i email them but no answer until now..
legendary
Activity: 2436
Merit: 1008
January 25, 2017, 10:28:59 AM
#63


High fees really a big problem when it comes to the exchanger because you want low fees because you are saving or not but it is all about low cost. But overa in websitee its okay and the support system is okay for me they reply a soon as possible

I don't mind Coinbase fees if the service is really pleasing and can give convenient to it's user. Right now I don't have any problems using Coinbase. Also I like their exchange rates compare to our local rates. Little bit higher in terms of sell rate but unfortunately buy and sell is not supported in our country but I think in the near future it will happen.

Most of the complaints about Coinbase is freeze account and most of the posters only state that without giving proof or evidence.
hero member
Activity: 798
Merit: 505
January 25, 2017, 10:25:39 AM
#62
Sometimes they have had delays where they don't give you your coins for over 12 days after it already left your bank account.  This happened as recently as at the beginning of this year.
That can happen with anyone while using any exchange site mate. It has happened in past. Even Banks have delayed like anything sometimes.
Apart from saving your coins in not so secured wallet and little high fees, Coinbase is a good exchange site.

High fees really a big problem when it comes to the exchanger because you want low fees because you are saving or not but it is all about low cost. But overa in websitee its okay and the support system is okay for me they reply a soon as possible
legendary
Activity: 2062
Merit: 1035
Fill Your Barrel with Bitcoins!
January 25, 2017, 10:20:18 AM
#61
I never used CoinBase to buy or sell, prefer Local Bitcoins for that. Or ATMs.

Just seemed like a lot of trouble to use a web wallet, when blockchain.info is quick and easy.
legendary
Activity: 1512
Merit: 1010
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January 25, 2017, 10:17:46 AM
#60
Sometimes they have had delays where they don't give you your coins for over 12 days after it already left your bank account.  This happened as recently as at the beginning of this year.
That can happen with anyone while using any exchange site mate. It has happened in past. Even Banks have delayed like anything sometimes.
Apart from saving your coins in not so secured wallet and little high fees, Coinbase is a good exchange site.
hero member
Activity: 868
Merit: 504
January 25, 2017, 10:10:39 AM
#59
For me as a beginner I can say that I have heard pretty good experiences with coinbase.
When I transfer funds to them (euro from a german bank account) the funds arrive in less than a day...

The fees might be a bit higher, but I will glady pay a small fee for a easy buying experience.
I heard from users that coinbase wallet does not allow gambling for which its been getting hated. Gambling is one among the highly depended source by  users. When its not supported sure the reputation of the wallet service provider gets declined.
One of the common question nowadays.Most of bitcoiners have faced this question is it safe to use coinbase?like this or thousand of question about coinbase.First of all,Coinbase is a website that allows people to buy and sell bitcoin not a wallet as you wish also there have some TOS.Before signup you agree their terms and conditions.Where coinbase is absolutely not allowed any gambling transactions.In case results could be banning accounts associated with gambling transaction.
hero member
Activity: 966
Merit: 517
January 25, 2017, 10:08:41 AM
#58
Because they're a huge business with poor customer service from what I understand. Their fees are pretty high at 3.75% when I checked them last and they store your funds very insecurely on a web wallet. What's to like really?


Well, I'm speaking more of the buying and selling on coinbase / Gdax, I personally wouldn't store my coins on coinbase but would use them to buy and sell.
You do not need coinbase for any other reason but only for buying and selling and you have not faced any problem in buying and selling that is why you do not hate while a number of people use it for different reasons and in that when they face any issue they start to hate bitcoin.
sr. member
Activity: 291
Merit: 250
Ezekiel 34:11, John 10:25-30
January 25, 2017, 10:05:19 AM
#57
Sometimes they have had delays where they don't give you your coins for over 12 days after it already left your bank account.  This happened as recently as at the beginning of this year.
legendary
Activity: 3276
Merit: 2442
January 25, 2017, 10:03:36 AM
#56
Because they are a paranoiac American Company. If you happen to send them a huge amount of btc somehow, or you if you make huge trades, they will search out the shit out of you. And if they suspect of anything, anything tiny, your account will get blocked and your money will be seized. And suddenly you'll find yourself dealing with the secret service.

I would certainly stay the fuck away from them.
hero member
Activity: 854
Merit: 500
January 25, 2017, 09:47:46 AM
#55
Actually to comply with all rules and regulations set by government of the every country where they are operating they have to investigate each and every transaction going in and out from the accounts to stop money laundering. But this investigation will be pain for normal bitcoin users because they can't save large amount of bitcoin or send/receive bitcoin to/from wherever you want.
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