Hello,
We apologize for the delay with Dwolla withdrawals. We have already transferred funds into our account last week, and all Dwolla transfers will be processed shortly.
1) In another thread, MtGox Support stated that their Dwolla account was depleted in the past 24-48 hours from all the unlocked accounts withdrawing funds.
2) In this and other threads, MtGox support claims that they sent money to their Dwolla account last week to make withdrawals available. How was it empty 5 days ago, then suddenly flush enough to allow large withdrawals from apparently unlocked accounts in the past 24 hours (can anyone here verify they've withdrawn USD from MtGox in the past 24-48 hours?), and now there's more money apparently being deposited? It seems REALLY fishy, MtGox Support. Really fishy.
MtGox Support - You need to do a better job of keeping your story straight.
-Jonathan
Hello Jonathan,
Our Dwolla account is not deleted. May we ask where you read that? We had to transfer funds to our Dwolla account several times since last week due to the unexpected large volume of withdrawals made from all of the unlocked accounts.
I said 'depleted', not 'deleted'.
I'm only pointing out that WiseOldOwl made a withdrawal request 5 days ago, and according to you, MtGox has processed NEWLY unlocked account withdrawal requests while seemingly ignoring withdrawal requests by the likes of WiseOldOwl, who has already established himself and met your AML guidelines. I see this as problematic, and I was asking anyone who's actually been able to withdraw through Dwolla or any other method for that matter to make themselves known.
Don't get me wrong, MtGox Support, I REALLY HOPE THAT YOU'RE SOLVENT. I'm sorry that I'm being so hard on you, but it really is starting to seem that your cookie cutter responses and lack of true momentum in dealing with customer requests is a signal that there are financial problems at MtGox. When you apparently honor the requests of accounts that you just unlocked in the past 24 hours while not honoring the withdrawal requests of WiseOldOwl and others for ~1000, it raises some flags such as: Are you telling the truth?
If anyone reading this can please reply and state that they've successfully withdrawn their money in from MtGox as a result of their verification and subsequent account unlock, that would go a long way in verifying what MtGox Support is saying. Unfortunately, it also points to strange business practices where MtGox is apparently honoring newly unlocked accounts while ignoring the withdrawal requests of accounts that weren't locked in the first place. Do you care to explain that?
-Jonathan
Hello Jonathan,
Please tell WiseOldOwl to submit his request to
https://www.mtgox.com/forms/verification.
If all documents submitted are valid, his account will be verified within 24 hours.
Can we all say ridiculous?
I am already verified!!!
Have been for over a couple months,
My withdraw limit is $7500 a day!!
I designed my business to only withdraw BTC 80% of the time so not to run into these problems. I try to pull a measly $1000 one time and bam, have to wait.
How many AML verified customers do you guys have??
I wouldn't expect more than a 1000 regular customers that are using the system everyday, Ho0w the hell do you not remember me? I have 4500 customers at my work and can almost remember all of them by name and I know Where they work, where their kids go to school etc. Seriously, Gox you own this board and the #1 exchange I move like 3-5k BTC through every few weeks....
Really?
Oh my. MtGox Support, your job must be getting more stressful by the minute. How unfortunate that you not only have to fend off the increasingly restless masses asking the hard questions, but you must also be having a rough time balancing your sandbagging replies with your craigslist job search.
You must be getting very stressed out, MtGox Support staff, and if you have a conscience, you are also likely starting to feel terrible about all the people who you are continually repeating the same cookie cutter responses to. Unfortunately, today may go down as the day that the MtGox story starts to fall apart. You've been caught in a lie, or in the very best case, incredibly unethical business practices. MtGox days are obviously numbered.
As of yet there is not a single person who has entered the discussion to claim that they've successfully withdrawn Dwolla, or anything other than Bitcoin from MtGox. You have made statements claiming that large Dwolla withdrawals occurred in the past 48 hours. This is very probably untrue. Not a single defender has come forward to your defense to claim any withdrawals. I'd imagine that at least 1 or 2 people would readily come to MtGox defense in this regard, but since that has yet to happen, it's seeming more clear by the moment that MtGox is wearing no clothes, and by virtue of it's incestual entanglement with our favorite cryptocurrency, bitcoin, that this whole experiment is about to come to a very sad end.
Enjoy your job hunt, MtGox Support staff, and perhaps you should leave your current employer off of your CV, eh?
So sad. :/
-J