Topic: Why I will never buy from bitinstant.com again - page 2. (Read 1073 times)
Since I started buying bitcoins in 2012 I have made 5 bitcoin purchases with bitinstant.com. With only one exception, everything single transaction has failed to be processed automatically and had to be taken care of manually. The 6th and last transaction I initiated on April 3rd. This transaction failed and I promptly contacted them via their website form. I received a response relatively quick to let me know that it was because of the mtgox lag and that my transaction should be processed in a couple of hours. No, big deal right? Well it's now April 9th, I still don't have my bitcoins or a refund. I've sent two more emails and a phone to which I've heard zero response. Meanwhile, the price of bitcoins has risen almost $100, leaving me with a huge loss on the investment opportunity. Unless bitinstant will provide me with bitcoins at the price they were on the 3rd when I initiated the transaction (which I highly doubt they'd do) I will never use them again.
Jump to: