Recommending everybody not to use this site until this gets resolved the right way. You are just getting greedy by not paying out the .37. I talked to customer support, and it got resolved. I continued to use batmanbad and not once have I been notified that I should move back to "Candystripe". Originally, I made the account by accident because I forgot the pass to batmanbad, and I wanted to play dice on win88. I deposited into candystripe, and it didn't come for 20 hours (Admin, I think I talked to you about this). During that time, I found out the password to batmanbad and was able to log into it again. I can confirm I was warned two accounts were not allowed, but that was after I make the second account.
I personally chuckled at some of your responses a little. You make a system like this, expect a whale to come in and get a huge share of it. There's no reason to put it into this week's pot and lose a ton of customers. You see the activity on your site now? You have a signature campaign running, giveaways and promotions, and everything else. Nobody likes playing a website with a greedy administrator that doesn't support his customers. Several times PD has come across issues like the one I will explain. You are manually martingaling, bet by bet. Then boom, you accidentally click the max button right beside the 2x button, and lose
. All you have to do on PD is contact support and they will do their best to support you and keep you happy while keeping the game fair. They will refund you! They're so friendly and kind.
"Frankly, other sites probably don't have as good of security and are exploited all the time."
Your site has bad deposit issues, bad withdrawal issues, dumb rules like no two accounts, was DDoS'd today, and is always extremely laggy for everyone, even on a really strong and fast Internet connection.
Now, when it comes to your own website, you only get one chance, one first impression on each user. If you give a bad first impression like you did to me, to everyone, your site is going to fail badly. You're wondering why your site isn't doing so well, your reply over this post is why.
Again, I'd rather have you keep the .37 and put it into this week's pot, than payout to me. It would teach you and your site a good lesson that you need.
It's almost like you are treating this like a "test-site" for an upcoming dice and casino. Talk to Stunna or dooglus if you want to learn how to run a casino properly. I can't tell you how, but what I can tell you is that you're doing it wrong. You make no one want to play on the website.