I hasten to inform that the deposit that managed to withdraw was sent to my address. The commission, to my surprise, was not withheld from me, if anyone is interested.
Now I want to share my impressions and observations.
In my case, the problem was that I didn't receive an email with a link to confirm the address. Read more
hereThe cause of the problem, I think, is related to the email service, which, for some reason unknown to me, blocked or didnt accept letters from winz.io. Therefore, when registering, choose your email service carefully to avoid such misunderstandings.
Also, keep in mind that the email in the profile can’t be changed. Therefore, in no case don’t lose access to your mailbox.
Live support on the website answered immediately and tried to help me, I think, acting in accordance with their internal regulations. It seems that my case was not quite standard and therefore online support was powerless. Therefore, I wrote to
winz.io, who, after a few clarifying questions, asked support team to process withdraw without the address confirmation.
As a result, I can say that I am satisfied with the level of winz.io project’s support services provided and I believe that this misunderstanding could have been avoided if I had used other email services.
Thank you
winz.io, for your time and help.
Also i believe this is a good security measure , in case your account is compromised, no one can withdraw funds to a new address as it will always have to be verified on the registered email address.
Oh, yes
I also got that impression. I have serious doubts that malefactors have any chance of stealing your deposit.