If you already settled and paid cheatedplayer then its time for him to give back those amounts being hacked on the site.For op, they might have some mistakes regarding on your withdrawal but they already resolved it out and its an ethical thing to be done if you do give those funds back which isnt yours.
Did not win. He just broke the site and stole from us over 0.5 BTC from the hot wallet. In the cold wallet he had no access. I do not understand why he accused us of scam when we were robbed by him. We paid all withdrawals every time. There were some delays just because cheatedplayer steal the money from hot wallet. He did not steal the users money. Users has not be affected by this.
would have that messed up reputation.
Just seen that you did some recent security upgrades which is good and it should really be a compulsory one yet having a good security is one of the
most important things of a business like this one to build up user confidence towards the site.